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My heritage toolbar
Colin A Rout
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I am using the toolbar for My heritage but just a few points.

the "my inbox" feature has a message in it but when I go there there is not.

I have logged off and logged in and it wont go away.

Also when my wife logs on there is a "chat feature" there but when I do, there isnt.

also the password entry on the toolbar does not save password as firefox does so I have to log on to the site through the firefox toolbar. Or does it and I have not found the way to do it?

Colin A Rout
Langoelan
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RE: My heritage toolbar
Gilad Japhet
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Hi,

I hope you are enjoying MyHeritage, other than these toolbar issues...

It might be a coincidence but you remind me a bit of Van Damme in that outfit... Anyway, on to business. If the toolbar says you have a message, but you don't, it is probably because the toolbar received a stale instruction file from the server (produced when you really had one unread message to read). This situation cures itself in a few hours usually, and can be ignored. You can also click the MyHeritage logo in the toolbar and choose 'Reload' and this may cause this incorrect status to go away.  Rest assured that the toolbar doesn't know something you don't know.

 The chat feature is available when there is at least one family member online to chat with. Are you and your wife using the same computer? If so, this is a bit unreliable because one of you might log on, then the other might log on and the toolbar could think that you can chat with each ther, but not really because only one of you is really online. Therefore it may transpire that the toolbar on your wife's computer will see you and offer chat, while your toolbar won't because your wife is no longer online.

If you two are on two computers, then you should be able to chat with each other. I didn't understand the problem with the password, please describe it again in more detail. Cheers,

Gilad

Gilad Japhet
Bnei Atarot
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3
RE: My heritage toolbar [2]
Colin A Rout
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I hope you are enjoying MyHeritage

Yes Thanks, I think it is fantastic very user friendly and member friendly with all the features, I went on to genes reunited the other day to check something and I now realise how limited it is and how members cannot join in with anything on the site and how even as a member of someone elses tree you cannot see some of the reletives.

So i say thank you to you and the team at myheritage for the site.

(free subscription for next year for the advertisment)Innocent

 

If the toolbar says you have a message, but you don't, it is probably because the toolbar received a stale instruction file from the server (produced when you really had one unread message to read). This situation cures itself in a few hours usually,

O.K.

The chat feature is available when there is at least one family member online to chat with.

O.K.

I didn't understand the problem with the password, please describe it again in more detail.

 

When you click on the Myheritage toolbar  (log in) a small box appears on the screen for email and password to fill in. Normaly firefox asks you if you wish to remember this "always" "never" "not know"

for this one it doesnt, maybe its a firefox issue?

But at the moment the toolbar is not even doing the log in box.

Colin A Rout
Langoelan
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4
RE: My heritage toolbar [3]
Colin A Rout
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Sorted now with answer to another question about login page and france/english.

Entry page for my site in english. 

works well in three clicks

http://rout.myheritage.com?lang=EN

thanks.

 

Colin A Rout
Langoelan
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