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name mismatch
Colin A Rout
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Hi, I deleted a line on my tree which was wrong and published it.

I had a member on my site that was in the line by the name "Jan" 

I have a sister who is not a member named "Jane"

since publishing new tree "Jan" has taken on the profile of "Jane" with all pictures and jan is now being named as my sister.

this may be something in the program which may not have been thought of

how do I seperate?

Colin A Rout
Langoelan
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2
RE: name mismatch
Colin A Rout
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what I have done,

republished original tree with a different name, which I saved, associated with original person then deleted the tree. it has not done the same by making her my sister but is now asking to  associate with tree which it should have done in the first place.

so it is sorted, but why did it do it?

Colin A Rout
Langoelan
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3
RE: name mismatch [2]
Colin A Rout
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Its attached itself again! is there a way of having members on the site who are not in the tree without it attaching to someone else?
Colin A Rout
Langoelan
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4
RE: name mismatch [3]
Noam
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Looking at your Family Site now,

I see that Jan is not associated.

Are you still having trouble with this member?

 

Regards,

Noam \ MyHeritage Team 

 

 

Noam
Israel
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5
RE: name mismatch [4]
Colin A Rout
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Jan has now reassociated itself as my sister jane, I will leave it for you to look at again.

Jan has become jane she is not a member of my family as I put a line in which was wrong, she was invited to join as in the tree but since deletion of that line she keeps stealing my sisters identity (not on pupose) I could delete her but I dont want to. I could create a person for her to be but that would not be correct. The reason I deleted her line of about 30 people was because it was interfereing with the stats that we now have.

if you can solve this problem it would be great.

Colin A Rout
Langoelan
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6
RE: name mismatch [5]
Noam
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Sorry for the identity mix-up,

that was my mistake.

I have fixed it now.

 

Noam 

Noam
Israel
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7
RE: name mismatch [5]
Noam
- Close

I see the problem.

I am not sure what is causing this,

but try to remove Jan as a member from your site,

and then invite him again.

this might be the simplest solution.

Let me know how it goes.

 

Noam 

Noam
Israel
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