The new and exciting upgrading completely messed my site (or sites…). I need your urgent help to clean my account to be able to continue my work of adding new materials and members. I have a GOLD account for site Tracz - Tantzman – Mohel. All others sites are test sites and now there is a problems of updating my final account. The URL of this account used to be:http://www.tracz.myheritage.combut now it ishttp://www.myheritage.com/FP/home.php?s=169541When I'm trying to publish my updates from FTB I cannot reach my existing final site.Could you please help me by erasing all test sites and leaving me only with this final site (Tracz - Tantzman – Mohel) for which I have GOLD account? And please instruct me how can I publish my FTP to this particular site?Thanks
Sorry - but it still doesn't work.My one and only final and "official" site, for which i have GOLD certificate is:http://tracz.myheritage.com/FP/home.php?s=169541Here is the list of all my other test sites that I would like you to delete: http://www.myheritage.com/FP/home.php?s=444711
When I try to update the official site from my FTP using the old "tracz.myheritage.com" URL I'm forwarded to one of the test sites (http://www.myheritage.com/FP/home.php?s=3780521).
Another problem: I have again problem with duplication of photos in my Album. In the old version I could fix that by deleting one of the albums. But in the new version I can't find a way to fix it.
Thanks for your help
Sorry – but now I cannot get to my site to update it! My proper address (according to Front Page -> Administration -> General) is tracz.myheritage.com – but when I'm trying to publish to that address I'm getting "site does not exist" message… So what can I do now?