I can't even find them from within the web site. I get an e-mail and click on the URL
and it works but from in the site can't find a place to click to get there. ??????
I haven't had much (any) luck contacting the "management" here so don't have much
hope of getting it to work. :-(
In order to get to the Smart Matches from within the site, display your family tree (1), and then click on the 'Smart Matches' link, just below the tabs (2).
When you say 'It just doesn't work' do you mean the same issue (can't find the link), or something else is not working for you?