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person can not be deleted
Jan Högvall
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A wrongly made(false) person can not be deleted from my Swedish online  my heritage Family tree.

Why?

How to make it happen?

Jan Högvall
Sweden
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2
RE: person can not be deleted
Mark Morgan
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I cannot speak for the Swedish version but in the English version you have to do the following.

Select the person in the tree view with a single left-click.

Click on the Person Menu;

Select the Person sub-menu;

Then select Delete Person.

Or.

 

Select the person in the tree view with a single right-click.

The pop-up context menu is displayed; 
Select the Person sub-menu;

 

Then select Delete Person.

Hope that helps, 

Mark.

Mark Morgan
United Kingdom
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3
RE: person can not be deleted [2]
Linde Wolters
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Dear Jan,

 I hope the above solved issue. If you experience any further issues, do email me linde[at]myheritage.com.

 Beste,

Linde 

Linde Wolters
Sydney
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4
RE: person can not be deleted [3]
Laura Beth (Gregerson) Fox
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I am having the same or similar problem where the menu asks "delete this person?" I select "OK" and get the message "Cannot delete this person, please delete all connected relatives and try again." But, I don't WANT to delete the other relatives. Nevertheless, I tried it--went all the back to great-grandparents--and I STILL cannot delete the unwanted people.
Laura Beth (Gregerson) Fox
Grand Rapids, MI
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5
RE: person can not be deleted [4]
Noam
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Could you please let me know exactly which individual you are trying to delete?

 

Regards,

Noam \ MyHeritage Team 

Noam
Israel
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6
RE: person can not be deleted [5]
Alan Gollom
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I am having a similar problem. For some reason one person is represented three times. I try to delete one of the entries and I get the "cannot delete this person, please delete all connected relatives". The same person is connected to himself three times and therefor will not delete. Any suggestions?

 

Thank you.

Alan Gollom
Canada
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7
RE: person can not be deleted [6]
Noam
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Please let me know which person you are referring to.

you can send his name to me, at support (at) myheritage (dot) com.

 

Regards,

 

Noam \ MyHeritage Team 

Noam
Israel
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8
RE: person can not be deleted [7]
Alan Gollom
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Hi Noam,

 Thanks for replying. I would send you the link but I used a "work around" solution and the problem is gone. I just went into Family Tree Builder and corrected the problem there, created a Gedcom file, uploaded it to create a new tree and got rid of the old tree.

Again, thank you for offering to help.

Alan Gollom
Canada
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