I keep getting error messages, I'm using internet explorer, i dont' get a yellow bar to install active x..and it just times out...is there somewhere else i can install the component so i can get to my research??!! i'm getting REALLY frustrated.
Hello I alco cant instal activex. Use IE 8 and win xp. Wen i click instal now nothing happen. My internet option is good and firewall off. What can i do? Can I instal this components manualy? plz fast replay.
I want to make sure that your IE 8 settings are set correctly.
Let's try the following:
Please go into Internet Explorer on your computer.
Please click on Tools > Internet Options > under the security tab please click on the Trusted Sites icon, and click on 'Sites' to add a new trusted site> Addhttp://www.myheritage.com and http://www.myheritage.plto the list of trusted sites.
Then, while still in Trusted sites, click on Custom level > There you will see a number of options having to do with Activex. Make sure that they are enabled.
Now try downloading the ActiveX.
If this doesn't help please contact us at support@myheritage.com and we will investigate the problem further.
