Log in
Sign up
View all  |  Close all
#
Subject
Posted by
Actions
1
how do you delete "Smart Matches" that are NOT a match to any of my tree ?
Margaret Moore
- Close
I have a number of smart matches that are nothing to do with my family tree, I have to try and record these so that I know which ones I have already checked...how do I delete the smart matches that are not of interest to me?
Margaret Moore
Australia
- Reply
2
RE: how do you delete
Karen S (Ashley)
- Close
Margaret Moore wrote:

No one seems to know and customer service wont help/answer.

I have a number of smart matches that are nothing to do with my family tree, I have to try and record these so that I know which ones I have already checked...how do I delete the smart matches that are not of interest to me?

Karen S (Ashley)
Fraser, MI
- Reply
3
RE: how do you delete [2]
Margaret Moore
- Close

Sue,  I emailed the support staff and recieved a very nice reply from them, I have added it here for you to see. I guess the thing we need to do is ask for the features we want so that support staff can work on it if appropriate.

Email recieved from support staff: 

Thank you for your mail.

Unfortunately, there is no option to discard unwanted matches yet.

Since you are not the first one to ask for this feature, we are working on implementing it in our website.

I would like to apologize for the inconvenience this is causing you.

 

Best Regards,

Naty / MyHeritage Support Team

 

Margaret Moore
Australia
- Reply
 
Loading...
Loading...