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Why can't mark some person in my photos?
Sam Mok
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Hi Sir/Miss,

I am using a Chinese Tradition Vista PC. I tried to mark some person in my photos, but some persons can't be added as your system can't find out the name which I typed in. But the name is correct. And I tried to find this member of my family tree, your webpage can't help me to find out of this person. So the search function using to tag persons in a photo should have problems with a Chinese name input, is it?

 Thanks for your helps so much.

Sam Mok
Hong Kong, 香港
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RE: Why can't mark some person in my photos?
sean murro
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I would recmomend getting in touch with the administrators as well...I had a problem and they were obviously very helpfull...good luck..
sean murro
donegal, Ireland
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3
RE: Why can\\\\\\\'t mark some person in my photos?
DominicT Tt
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Try getting in touch with the system administrator instead of putting it up in forums.

 

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DominicT Tt
Singapore, Singapore
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4
RE: Why can't mark some person in my photos?
Максим Алексашов
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Try to reverse the name and surname.
Максим Алексашов
Russia
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5
RE: Why can't mark some person in my photos? [2]
Sam Mok
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Hi, Sir/Miss,

Do you found out the main reason  of my problem yet?

Waiting for helps. Thanks so much.

Sam Mok

Sam Mok
Hong Kong, 香港
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6
RE: Why can't mark some person in my photos? [2]
Sam Mok
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I had tried. But the same problem insist. Still About 50% of family member can be tagged by the search engin. But I tried to use this name to find out this family member, it's ok. The system can find out by my tpyed name. But why can't use in the photo tag function?

Thanks for your helps again.

Sam Mok

Sam Mok
Hong Kong, 香港
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7
RE: Why can't mark some person in my photos? [3]
Sam Mok
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Why dont' feed back with my question?
Sam Mok
Hong Kong, 香港
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8
RE: Why can't mark some person in my photos? [4]
Yehuda Bar-Nir
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Hi Sam,

Please try adding a space between the first and last name of the person you want to identify. If this doesn't help, please send me an email with the name of the person you want to identify in Chineese. This way I will be able to check what's wrong.

My email address is yehuda [at] myheritage [dot] com.

Yehuda

Yehuda Bar-Nir
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