Log in
Sign up
View all  |  Close all
#
Subject
Posted by
Actions
1
maintenance
NITIN SHETH
- Close

Hi! 

 

Past few days, the only message I get when I log on to the myheritage site " Currently undergoing weekly maintenance please visit us after a few hours"

 

ow many is few hours? as I have tried logging in after 72 hours and I am still getting the same message.

 

Since I have launched my site only this week, I am getting continuous queries from all the members and I have no reply to give them - When will this "maintenance" be over?

 

Can somebody please help - how frequent is the weekly maintenance? If it is scheduled, can the members be notified in advance? When will the site be accessible?

Await reply! 

NITIN SHETH
Mumbai
- Reply
2
RE: maintenance
Charles Runfola
- Close
My family tree has been down for maintenance for over a week.

 Please, I want my tree back. 

Charles Runfola
Huntington Beach, CA
- Reply
3
RE: maintenance
Ian McCluskey
- Close

Hi,

 I have same message when I try to access the site. I had an email saying that there was a problem with hundereds of family trees with this same issue. I was told it would be fixed in 2 days, that was 2 days ago. Let me know if you get any success.

Regards

Ian Mc

Hi! 

 

Past few days, the only message I get when I log on to the myheritage site " Currently undergoing weekly maintenance please visit us after a few hours"

 

ow many is few hours? as I have tried logging in after 72 hours and I am still getting the same message.

 

Since I have launched my site only this week, I am getting continuous queries from all the members and I have no reply to give them - When will this "maintenance" be over?

 

Can somebody please help - how frequent is the weekly maintenance? If it is scheduled, can the members be notified in advance? When will the site be accessible?

Await reply! 

Ian McCluskey
Scotland
- Reply
4
RE: maintenance [2]
Noam
- Close

Hi,

 

I am happy to let you know that your Family Sites are back online.

I am truly sorry for your inconvenience.

You can read more details about the maintenance work that caused this in our company blog.

 

Regards

Noam / MyHeritage Team
Noam
Israel
- Reply
 
Loading...
Loading...