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Birthday reminder on front page
Diana Savelyeva
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Hello.

Earlier the reminder on front page showed 5 future dates. Now it shows 4. AND the list is not full. Some birthdays are skipped. What's happened?

Also: can it show death dates somehow? 

Diana Savelyeva
Saint Petersburg
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2
RE: Birthday reminder on front page
Noam
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Hi,

We have changed the Calendar Alerts feature, so that it only gives notices regarding 

close family members by default. 

you can change this setting in the Settings > My Preferences page,  

under 'send calendar alerts'.

Regards,

Noam \ MyHeritage

Noam
Israel
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3
RE: Birthday reminder on front page [2]
Diana Savelyeva
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Unfortunately, there's no such feature in Russian version of MyHeritage. Can you tell when it will appear?
Diana Savelyeva
Saint Petersburg
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4
RE: Birthday reminder on front page [3]
Tomáš Pažourek
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Try simply switch the interface to english at bottom edge of web page. Appears it now?
Tomáš Pažourek
Brno
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5
RE: Birthday reminder on front page [4]
Diana Savelyeva
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No, it doesn't work(((
Diana Savelyeva
Saint Petersburg
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6
RE: Birthday reminder on front page [5]
Noam
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Hi Diana,

 

I see that in your Family Site, the event reminders settings

are set to send callendar alerts email regarding any relative.

are you receiving these email alerts?

Noam

Noam
Israel
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7
RE: Birthday reminder on front page [6]
Diana Savelyeva
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I set that option only yesterday. The nearest reminder will be at 17 May.

 

Diana Savelyeva
Saint Petersburg
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8
RE: Birthday reminder on front page [7]
Noam
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Ok.

 

If it doesn't work, please let me know. you can email me personally at

noam@myheritage.com

 

Noam

Noam
Israel
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9
RE: Birthday reminder on front page [8]
Diana Savelyeva
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It works. But I still want to see reminders on my frontpage. Will the problem be fixed?
Diana Savelyeva
Saint Petersburg
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10
RE: Birthday reminder on front page [9]
Noam
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We will add a feature that will let you have more control over this issue.

 

Noam. 

Noam
Israel
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11
RE: Birthday reminder on front page [10]
Diana Savelyeva
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Thank you very much
Diana Savelyeva
Saint Petersburg
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12
RE: Birthday reminder on front page [8]
Tom Jose Kallarackal
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I have this same problem with my tree. I am associated with someone on the family tree so this can't be the problem.

I have over 800 people in my tree so I should be receiving calendar alerts almost everyday... but I haven't since last week. I just updated to a premium account last week and it's been since then that I haven't been receiving any calendar alerts.

The last time I published (using FTB) I had actually uploaded a new tree (the same tree, but with a different file name). This brought up my total from 500 to 807 individuals. I then deleted the old family tree (which had 500 people and with whom all the members were associated with).

Only after uploading the new file and deleting the only one did I notice that none of the members were associated with the individuals on the new tree. I then went about and associated most of the individuals with the new tree including myself.

Since then I haven't been receiving any calendar alerts (and others have also told me this). How do I solve this problem?

Tom Jose Kallarackal
Germantown, MD
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13
RE: Birthday reminder on front page [9]
Noam
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Hi Tom,

Our email notification system was down for maintenance.

It is now back up, and you were mailed an event notification email about an hour ago.

Did you get it?

Noam. 

Noam
Israel
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14
RE: Birthday reminder on front page [10]
Filippo Costa
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Hi Noam, I have too some problems with events notification. Some of the members of my site (cuginicosta site) have italian set up but they receive the notification mail in spanish.

Is there something I can do/check?

 

Thanks in advance

 Filippo

Filippo Costa
Genova
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15
RE: Birthday reminder on front page [11]
Noam
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Hi Filippo,

 

Instruct these members to log in to the site,

switch the diaplay language to some foreing language,

and them back to Italain. This should fix the problem.

Regards,

Noam \ MyHeritage

Noam
Israel
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16
RE: Birthday reminder on front page [10]
Tom Jose Kallarackal
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Yeah I got it, but under the "Events in the next 30 days" it only listed events in the next 4 days (7 events were listed).

Is this something else that has changed with the calendar alerts? If so is there anyway for me to change this (the liimit on the number of upcoming events that will be listed in the calendar alerts email)?

I'm not asking this because I actually want to be able to do this, but just because I want to know (in case I want to change it in the future).

Tom Jose Kallarackal
Germantown, MD
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