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Stop birthday Emails being sent to members
Malcolm Hodgson
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Hi, My members are receiving emails about birthdays and anniversaries and I can't see how to stop them. I don't receive them. Can anybody help please ?

Under settings I have deselected "Send event reminders"  also deselected "Send me event reminders for the following family events:" and the listed events.

In addition "Import events from family tree into calendar" is selected as it's useful to see the events on the home page, but this setting says nothing about unwanted emails !

Malcolm Hodgson
United Kingdom
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RE: Stop birthday Emails being sent to members
Tomáš Pažourek
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I have same problem too. Centrally you can disable only newsletter sending, but "Sent event reminders" item must disable every member individually in private profile! It is imperfection, that webmaster cannot disable it as global action. (Hey, programmers, can you solve this...?)
Tomáš Pažourek
Brno
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RE: Stop birthday Emails being sent to members [2]
Malcolm Hodgson
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If it has to be disabled by every individual that is ludicrous. How can MH expect everybody to have the technical nouse to understand they need to and how to do this !

Maybe my genetic line is intellectually defective, but none of my members have worked that out. Not surprising since even the webmaster ISN'T INFORMED IT IS NECCESSARY !

 Another bug (and this is a bug), why is this sill emailing policy sending out wedding anniversaries when the marriage is marked as divorced and the spouse has a new partner !

Malcolm Hodgson
United Kingdom
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4
RE: Stop birthday Emails being sent to members [3]
Tomáš Pažourek
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You have absolutly right, this is problem for my web users too.

If is truth "emailing wedding while divorced", this is painful...

Tomáš Pažourek
Brno
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5
RE: Stop birthday Emails being sent to members [4]
Esther Weinberg
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Hi,

Thank you for your suggestion of putting the webmaster in charge of event reminders for all members. 

We will take it into consideration for future improvements for the site. 

Regarding sending out anniversary reminders for divorced couples, we know about this very serious bug, and are currently working on fixing this. 

For now, what you can do is remove the marriage date of the couple, and then it will not show up in upcoming events.

Best Regards, 

Esther / MyHeritage Team 

 

Esther Weinberg
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