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Unable to access pictures
Mike Poppe
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My cousin is the site manager for our family tree on this site.  I am her assistant manager.

Suddenly, she is unable to see the pictures in the family album, and even the picture on the welcome page, is unavailable to her.

Any idea of what the problem may be?

Thank you.

 

Mike Poppe
Valmeyer, IL
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RE: Unable to access pictures
Malcolm Hodgson
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The site manager should be able to see everything I think. Can only suggest looking at "Settings" "Privacy".

 

Good luck.

Malcolm Hodgson
United Kingdom
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3
RE: Unable to access pictures [2]
Mike Poppe
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Yeah - that's what I thought also, but so far - no luck with that either.

Thank you very much for the reply.

Much appreciated.

Mike Poppe
Valmeyer, IL
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4
RE: Unable to access pictures [3]
Malcolm Hodgson
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Even less likely as I think it would have been mentioned.....

Can she see picture on other web pages ?

 If not look at the browser Tools/Internet options/Advanced/Multimedia/Show pictures.

Malcolm Hodgson
United Kingdom
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5
RE: Unable to access pictures [4]
Mike Poppe
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I figured it out finally.  We both use Firefox Browser, and somehow she accidently clicked the "block all images from this site" on the menu.

Went back into tools/options/and cleared it from the exceptions to loading all images - back in business.

Thank you very much for the response!

 

Mike Poppe
Valmeyer, IL
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