MyHeritage's Smart Matching technology constantly compares new family trees to the database of more than 300 million profiles on MyHeritage.com, to find matches and discover long lost family connections. Now, members can work together to easily merge the information in their overlapping trees.
To use the new Smart Match Merge feature:
It is only available for use in Family Tree Builder.
All that you have to do is to go into your matches in Family Tree Builder, click on your matches and you should see the following box with the option to merge information from the other tree.
This is a feature that is only available in Family Tree Builder for premium paying users.
dziękuje za zgłoszenie - czy może Pan dokładnie podać przykłady innych drzew, które Pan zna iż występują Smart Matches pomiędzy Pana drzewem a nie są opisane? Jeśli nie chce Pan pisać takich szczegółowych danych na forum prosimy o maila ze szczegółami na email@example.com - sprawdzimy to.
When I first started my family tree (basic user), I immediately saw several smart matches. Very exciting! I looked them over and then closed the window to try to figure out how to add the new information. Now the smart matches don't show up at all and in the Smart Matches window it says that I don't have any. Why?
I took a look at your account details and I see your tree is currently pending Smart Match processing. It can take a few days to return matches. Please be patient and if you don't get any matches after 72 hours, let us know.
But that does not answer the question. When I originally entered in the family members I saw matches immediately on the tree itself for 5 or 6 family members. Now they are no longer visible. Why is this? It has been several days and still there are no listings. This does not make sense.
I should also mention that it has been 4 days and there are still no smart matches. I find this very suspect considering that I was able to instanly view smart matches when I first put in my information. I would appreciate an explanation.
I see that you last updated your tree on February 6, by publishing your tree to your family site. This causes the smartmatches to be recalculated for your site. This may take time, as there is a long list of sites that are waiting for matches. For non-paying users.
There is currently a delay of around a week. This means that you should get some matches pretty soon, as long as you don't republish your tree!
My tree is online and I'm not sure what you mean by publish. Are you saying that every time I add names to my online tree I get bumped farther behind? Again, I don't understand why there is a wait when some matches were indicated immediately after I entered names. Plus, once matches are indicated, why do thy disappear? Would I be better off with a paid membership?
The same thing happened to me. I got matches immediately. It was really exciting. Every time I added another ancester as I was putting them in, more matches would appear, then I could only click on them once and you can't print them and now they all went away. It doesn't make sense that I could see them immediately after I had published but now I can't. I'm not interested in a membership until I understand what I'm getting and it was very disappointing. If the initial smart matches are just a teaser, then the suscription plan should say that because it looks uncredible with things disappearing like that.
I am looking into the situation that you are describing regarding your matches disappearing. It is possible that you had many matches with one tree that has since been deleted. I will investigate it further.
In the meantime, I see that on your site you have a family tree that was created online, and that you last edited on February 15th, and that you have new smart matches that are pending.
Please try waiting a few days before editing your tree again, at all, and this will hopefully bring you new matches within a few days.
Could I add a comment. I have not had any SmartMatches despite uploading a tree containing 102 people. However, if I understand your replies correctly every time I upload the tree it resets my position in the queue for smartmatches. Is that correct?
I FTB the "matches" page says that smart matches are curently being calculated by MyHeritage.com and says "please visit this page again shortly and click Update Now". I read this to mean that you have to click update now for the software (FTB) to check if there have been any SmartMatches found. However, clicking update now will result in the family tree being uploaded again to the site and (if I have read your comments correctly) putting me to the back of the queue again. So if I click update now every day to check if SmartMatches have been found (and in the process cause the tree to be uploaded) then I will never get my SmartMatches calculated because I will always be at the back of the queue.
Thanks Esther I now understand. However, just as feedback I would say that it is a bit ambigious in FTB and there is a potential implication that clicking "Update Now" is necessary to get SmartMatches or download them (whereas it resets your position in the queue and should therefore be avoided).
Also there is a time/date stamp issue with uploading (which you may be aware of and isn't serious). When I upload I think that the sysem says that the already uploaded version is newer and do I want to overwrite it. I think that this is because the site timestamps are based on a different time zone. Therefore if I uploaded a tree, do some more edits using FTB and then upload a second time the system thinks that the first version (uploaded to the site) is newer than the editted version on the PC. Does this make sense. Its only a minor issue but just thought that I would mention it.
In the genealogy centre you can search for a name in the existing family trees on the site. However, this can yield many results. If there any way to provide an "advanced" version of this site where you can specify a keyword or date (date of birth/death) that is used to narrow the seach down. I guess that this is what, in part, SmartMatches is doing. Therefore could I suggest that you make a seach tool available on the SmartMatch algorithm so that people can search themselves (avoiding the delay waiting for SmartMatch to provide results).
Thanks for looking into this. It would appear that when someone new first puts up a tree, that all the matches show up but it's set up that you can only click on them once, then they all disappear. I got so excited to see all those matches that extended back earlier than the extensive research that my mother had done before online research existed. And your prices are competitive so I was ready to sign up. Then when they all disappeared, it left me wondering if the original smart connections were just a teaser or if the site would be functional if I joined. I hope this gets fixed. I find this site really easy to naviagate for someone new at this but having the links all disappear was very disappointing.
I have read the discussion on disappearing green tags, and although some time has passed since this discussion has been running, some people might still be interested in this problem.
There has been a serious misunderstanding between the users and the support team. Users asked for the meaning of the green dots that appear immediately when you enter a profile and the system knows of a similar profile in a different tree. These dots diasppear as soon as you leave and re-enter the tree. To make them appear again, just do the following: click on the birthdate of the person in question, then make a click into the birthplace field, and finally click the enter button. That's all. You will see all the green tags re-appear, like magic.
The support does not appear to be aware of this function. This is the only explanation I see why they misinterpreted the questions and talked about the "Smart Matching" function that will produce a list of matches for several trees.
I hope this may help anybody browsing through this topic looking for an explanation for the miracle of the disappearing tags.