2nd part of the question has been solved, I had updated the smart matches but when the program crashed it reverted to a saved copy which hadnt been updated.
1st part of question still crashing when trying to merge from my brothers tree, it does the bit about microsoft send error message I tried to copy the details but would not copy.
To use the Smart Match Merge feature to merge individual matches, all that you have to do is to click on your matches and you should see the a box with the option to merge information from the other tree.
However, Smart Matches for trees do not allow whole trees to be merged. Trees are always kept separate and maintained and owned by their respective owners.
The ability to link trees will be supported soon, in the next release of our improved Smart Matching functionality. Please stay tuned for the next release!
I would love to know if the tree merging functionality is slated for a scheduled release yet.
Until then, any advice on how to get Smart Matches to return anything would be great. I have about 8 family members who have started little trees, and most of them overlap with what I have in my tree so far. However,for the last few weeks, all I see under Smart Matches is that there are no results. That just doesn't seem possible. So what am I/we doing wrong?
I have been working on a BOXALL (and variant) One Name Study for many years and have a large database that I can draw on to assist you in your family research. The many variants include such spellings as: BOXELL, BOXWELL, BOXHALL, BOXSHALL, BOXOLD, BOXILL, BOXHILL.
If I can assist you with your family research, I am registered with the Guild of One Name Studies, so I have agreed to assist all those who ask for assistance with their BOXALL research.
I imagine that you are linked to Thomas Boxall, son of John Boxall and Lucy Parfitt. I am a descendant of John Boxalls through his first marriage to Harriet Moore. If you wish you may contact me at heijmanrosa@hotmail.com
Right off the bat, there are two ways you could do this:
1. To locate other families registered on the site bearing those names, go to Community > Family Sites > Site Center, and run a search based on surname (http://www.myheritage.com/research).
2. To run a more in-depth genealogy search, go to Genealogy > Research > New Research and use the genealogical search function (http://www.myheritage.com/research).
Hopefully that helps. Any further problems, don't hesitate to get in touch.
Our staff doesn't do searches for you but we give you the tools to make this easy.
You can look on www.myhertiage.com/research to check our extensive deep web databases that check through over a 1000 genealogical databases!
Also build a tree and our Smart Matching feature helps pair you up with lost relatives among our 400 million user generated profiles and over 35 million users.
I have recently extended my tree and am no longer able to view all the matches I once could ie those with fewer matches. The page just seems to stop in the middle: at 5 matches to be exact, whereas previously it went all the way down to 1. Unfortunately the ones I can view seem to be the same ones found over and over again in various nearly identical trees. Can I extend the smart matches results to one more page ... I'm more interested in the ones with just 1 or 2 matches?
I have recently extended my tree and am no longer able to view all the matches I once could ie those with fewer matches. The page just seems to stop in the middle: at 5 matches to be exact, whereas previously it went all the way down to 1. Unfortunately the ones I can view seem to be the same ones found over and over again in various nearly identical trees. Can I extend the smart matches results to one more page ... I'm more interested in the ones with just 1 or 2 matches?
Hi Anne,
I've just notified technical support of this problem. I understand they're experiencing quite a backlog at the moment, but they will get back to you as soon as possible. If I find a solution before that, I'll post it here as and when I have it.
Our recently released new ranking system should give you the ability to see matches with the highest percentage of accuracy in your tree. This means that even if you have a high number of matches, the best ones will be at the top and the worst ones will be at the bottom.
If your tree is large or you have a high number of matches, it is true that you may not see all the matches. The next major improvement in Smart Matching will allow you to see all the matches in your tree.
We're working on improving the Smart Matching system in order to make it easier for you to work with your matches. There are several features like better search and sort and accept and reject functions coming up that should make Smart Matching more relevant for you.
We'd love to hear more of your feedback as changes and improvements are released.
Here is an idea for future improvement. Make the tree with matches in them able to be closed so they are not in the search and do not show up in the top 200 trees. This will allow trees to be checked off as you use them.
