Mitterweile sind es 45 Tage seit Freischaltung und irgendwie tut sich leider immernoch recht wenig?
Vielleicht wäre ein Hinweis wie...sie befinden sich an Stelle 325 von 79825 Anfragen in der Warteschlange recht Hilfreich (nur als Verbesserungsvorschlag)
nach unserem Entwickler sind sie dran! Das Problem betrifft eigentlich auch nur "ex-verwandt.de-Nutzer". Leider muss das komplette System dafür aktualisiert werden und deswegen dauert das etwas.
@Herbert: stell bitte sicher, dass die Smart Matches bei dir eingeschaltet sind. Unter:
du skulle spørre pa engelsk. Jeg er redd, du skal aldri far svar, fordider er ikke sa mange mennseker somsnakker Norsk. Da skal Du har svarer meget tidligere
MyHeritage's Smart Matching technology constantly compares new family trees to the database of more than 300 million profiles on MyHeritage.com, to find matches and discover long lost family connections. Now, members can work together to easily merge the information in their overlapping trees.
To use the new Smart Match Merge feature:
It is only available for use in Family Tree Builder.
All that you have to do is to go into your matches in Family Tree Builder, click on your matches and you should see the following box with the option to merge information from the other tree.
This is a feature that is only available in Family Tree Builder for premium paying users.
Do you know why smartmatch is not working between some trees i know it should? I know some other family trees where i am and it does not finfing us there
dziękuje za zgłoszenie - czy może Pan dokładnie podać przykłady innych drzew, które Pan zna iż występują Smart Matches pomiędzy Pana drzewem a nie są opisane? Jeśli nie chce Pan pisać takich szczegółowych danych na forum prosimy o maila ze szczegółami na support@myheritage.com - sprawdzimy to.
When I first started my family tree (basic user), I immediately saw several smart matches. Very exciting! I looked them over and then closed the window to try to figure out how to add the new information. Now the smart matches don't show up at all and in the Smart Matches window it says that I don't have any. Why?
I took a look at your account details and I see your tree is currently pending Smart Match processing. It can take a few days to return matches. Please be patient and if you don't get any matches after 72 hours, let us know.
But that does not answer the question. When I originally entered in the family members I saw matches immediately on the tree itself for 5 or 6 family members. Now they are no longer visible. Why is this? It has been several days and still there are no listings. This does not make sense.
I should also mention that it has been 4 days and there are still no smart matches. I find this very suspect considering that I was able to instanly view smart matches when I first put in my information. I would appreciate an explanation.
I see that you last updated your tree on February 6, by publishing your tree to your family site. This causes the smartmatches to be recalculated for your site. This may take time, as there is a long list of sites that are waiting for matches. For non-paying users.
There is currently a delay of around a week. This means that you should get some matches pretty soon, as long as you don't republish your tree!
My tree is online and I'm not sure what you mean by publish. Are you saying that every time I add names to my online tree I get bumped farther behind? Again, I don't understand why there is a wait when some matches were indicated immediately after I entered names. Plus, once matches are indicated, why do thy disappear? Would I be better off with a paid membership?
I'm sorry about that, I meant that if you edit your tree at all before you get your smart matches, then they will be processes again, and this process takes time.
The wait is much shorter for Premium and Premium Plus users, as they have priority.
