The Charland Web Site, when listed on the Previously-Approved SM Listing, is listed with a generic name (Family Web Site). It seems that was not true earlier, but it is now.
Since the earlier note, other sites with more SMs awaiting have listed above the Charland Site, and the glitch problem does not occur. Only when the Charland site is first on the list does the described error occur.
My understanding of smart match is you match a person to another tree. NOT that it gives the right to copy a persons tree and call it a match. I have noticed everytime I post a new person to my tree the MY-MIXED-UP-FAMILY by Marlene Keppner copies my family tree and I have removed her from visiting my tree THE BETTESS AND SNELL FAMILY web site. How is this happening? She only matches one distant person on my husbands mother side but she says she's matching everyone on my side of the family??????????????
If this keeps happening I will with draw my Subscription and not post any more of my family
I can see in your site that you have 216 Smart Matches with the site you mentioned, which covers a large percentage of the people in your tree. This means that Smart Matches may be the way that the information was copied for so many people.
Many of our users have made incredible discoveries by using the Smart Matches, and our very glad to share their data with potential family members.
However, please note that you can turn off Smart Matches for your trees by going to Family Tree > Manage Trees > Edit Tree Settings > uncheck "Enable Smart Matches" and save.
Also, you can try to contact the site manager that you mentioned in your post via our site and request her to remove the copied data from her tree.
Please make sure that you are viewing your family site (and not a site you are a member of).
Now, click Family Tree tab > Manage Trees > in the manage trees page you will see your family tree listed > left to the family tree name you will see 4 option: View, Edit tree settings, Export and Delete > Click on Edit tree settings and disbale smart matches.
You can only synchronize your online family tree with the Family Tree Builder, where you edit your tree (by republishing it to your family site) but not the other way around.
If you prefer to edit your tree online it will be the other way around, see the following FAQs:
I have complained about this issue numerous times. The best thing would be to have just one place to keep and maintain everything. There are a number of important reasons to do this. Actually I cannot think of even one sensible reason of keeping the present FTB.
You said that if I want synchronisation to occur, I have to work in FTB only. The problem is that there are different tools available on the family site than on the FTB. The last one to appear was to be able to make a smart match for one person on a huge number of family sites. Very nice indeed! None of this newfound data, however, trickles back to FTB. This causes the FTB slowly to rut.
Thank you for responding. I believe that you are improving the software but before data updates go both ways between the FTB and the site there are serious issues. In particular if the site is updated directly without making the same changes to FTB. An update from FTB may nullify or change the once correct data on the site.
If you edit your family tree with the Family Tree Builder, and publish it to your family site, you can't edit the tree online. You can only republish it from the Family Tree Builder to synchronize the tree in your site.
For more information see the following helpful FAQ:
There seems to be a system glitch tied to the smart match option to invite someone to join your site. I'm not entirely sure but it seems that if you send someone an invitation half the time they get auto added to your site.
Just today I was contacted by a man (he was a bit rude, but nevermind) who said that he and his aunt had been added to my site without their permission.
I myself seem to have been added to a couple sites without my permission.
The man who contacted me gave me two days to delete him and his aunt from the site (again, rather rudely) from the site. It took me a few minutes to figure out if it could be done since I haven't done it before but I managed and did so. What irks me is that he threatened to contact MyHeritage unless I did so in two days nevermind he and his aunt could have left my site theirselves).
I just don't want myself or other people to get into a tiff with MyHeritage because of something like this if people do report a site for getting added to it. Can you look into this?
When you add someone to your family site, they automatically become a member of the family site.
You can remove this member by going to Home > Site Members, and next to the name you will see the option. They can also remove themselves from a site that they do not wish to be a member of, by going to MySites (on the top right of your screen, when you are properly logged in). There you will see a list of all the sites that you are the site manager of, and a member of. Locate the site that you no longer wish to be a member of, and click on the small 'x' in the corner. That will remove yourself from the site.