Friend, I'm just an old man trying to share some hard-learned lessons with you young pups, so you won't have to learn the hard way like I had to learn. But, just like my kids, I know you're not going to listen and will have to learn the lessons for yourselves. I just hope it's not a heart attack from overstress. As for the young lady, I just made an observation that she looked so angry in her photo, and that she should smile. It releives stress and actually makes you happy. As far at the States, it's a fine country and I love it, but, I consider myself a Brit, since my ancestors lived in Ripple, County Kent, England in the 1500's. I still don't understand why Aussie's hate Americans so much. We love you guys???? Have a good evening, or morning there, I guess.
As a young pup of 65 years- and a genealogist of 35 years- and proud Aussie, I see that you are a Brit and have made some interesting but incorrect observations. But as we (mostly) come from Pommie stock we forgive you.
Well god damm it man why do you hide as a yank.
And as for WHY we aussis cant stand the yank, well this is not the place but just let me say that EVERY american who has ever put foot on this country , is LOUD, FULL OF ???p, just SO Amercian its painful - l they THINK that there is NO other place - well none that qualify for consideration, and more importantly if you follow genealogical research at all, you will soon learn that all data refes to the USA.
If you are, say searching Irish records for Australia- the INSTANT you input a request it ASSUMES you mean Irish/ American.
If I record-match in myhertiayteg for my english/welsh/Irish heritage - I get five million records that match data in the USA. As we have NEVER had any family in the USA - its just a waste of time, BUT the american users see us as a pathertic minority group who dont matter becuse if we matterd we would BE IN the USA.
its users like us in Oz and others elsewher that are subsidising the american recprd search preocess that is usleess to us but used as tool to entice us to subscribe- and after paying its THEN that you discover that - Ah well if your amrican we can help but if not then too bad.
Have you ever met an american that is quet, polite and understanding of someone else's situation?
Not likley that person has not been born yet.
So while the world ticks along and we all try to help each other, the situation of the greatest country on earth irritates us because its not the ONLY country on the planet, and most genelagical reserch facilities fail to grasp that fundamental concept.
So please enjoy the world and your chosen location and as its mid-day in Australia I must go and light the barby and chuck on a few snags and get a beer.
First of all, My Heritage is not an American company, so you can't blame their policies on us. We had nothing to do with it. It's just a business decision they made because there are more US genealogists than there are in other countries, so, in order for My Heritage to make a profit, they kind of cater to the US. Maybe it's not fair, but we in the States had nothing to do with that. Sometimes, I get a little frustrated with it too, but I try to keep it under control. It's not worth having a heart attack over. I have pretty much hit a brick wall at my oldest ancestor, for the same reason you're having problems...No researchable materials in England, prior to 1535. I also have ancestors in Wales and Scotland that I can't access. But, I'm staying with it patiently as I can.
There are thousands of hard-working, quiet, and polite Americans. When we go on vacation, I'll admit we lose some self-control. But, what may seem loud and rude to you, is actually just us letting off steam that has built up since our last break from everyday liiving. On behalf of all my countrymen, I apologize. Enjoy your BBQ and have a beer for me.
Every time you publish your Family Tree Builder (FTB) Tree to your WEB, it takes some time for all the Smart Matches to re appear. Specially if you have a large Gedcom.
Furthermore, I have pushed your queue to front in order for you to be able to see your Matches as soon as possible.
Hope this clarifies.
Please let us know if you need any further help or assistance and we will be more than happy to assist.
For about a year ago, I send a mail to the support of MyHeritage, and about 14 day later, they have time to send some feedback, The problems was wellknown, and they working hard to solve the problems.
For about 6 month ago, I send a new mail, same problems, and same feedback.
I have turn on for my MyHeritage sevel time at week, and checking for some Smart Match, and some time is there 2, some days 40. But most of time is all matsh no match.
Today I have turn on for MyHeritage, Woh 14 match, few match, wiiiiiiiiii, but then I came to a new familytree, with 4 matchs, but never I have see so much crap in No Smart Matching.
See below what I means:
In My Familytree
Aage Sørensen
1919 - 2006
Forældre:
Niels Peder Sørensen og Mathilde Sørensen (Søndergaard)
Brødre:
Ejnar, Arne Georg og Peder Basse
Kone:
Signe Johanne Sørensen (Kold Nielsen)
In Other Familytree:
Orla Enghoff Jensen
Forældre:
Jens Peter Jensen og Augusta Frederikke Jensen (Enghoff)
Søskende:
Børge Angelo Enghoff, Elly Ingrid Enghoff, Kai Enghoff og Eigil Enghoff
Kvality of this matsh 41%
In My Familytree
Aage Sørensen
1919 - 2006
Forældre:
Niels Peder Sørensen og Mathilde Sørensen (Søndergaard)
Brødre:
Ejnar, Arne Georg og Peder Basse
Kone:
Signe Johanne Sørensen (Kold Nielsen)
In other Familytree
Eigil Enghoff Jensen
Forældre:
Jens Peter Jensen og Augusta Frederikke Jensen (Enghoff)
Søskende:
Børge Angelo Enghoff, Elly Ingrid Enghoff, Kai Enghoff og Orla Enghoff
Kvality of this match 41%
In My Family
Aage Sørensen
1919 - 2006
Forældre:
Niels Peder Sørensen og Mathilde Sørensen (Søndergaard)
Brødre:
Ejnar, Arne Georg og Peder Basse
Kone:
Signe Johanne Sørensen (Kold Nielsen)
In Other Familytree
Kai Enghoff Jensen
1932 - ?
Forældre:
Jens Peter Jensen og Augusta Frederikke Jensen (Enghoff)
Søskende:
Børge Angelo Enghoff, Elly Ingrid Enghoff, Orla Enghoff og Eigil Enghoff
Kvality of this matchs 39%
In My Family tree
Aage Sørensen
1919 - 2006
Forældre:
Niels Peder Sørensen og Mathilde Sørensen (Søndergaard)
Brødre:
Ejnar, Arne Georg og Peder Basse
Kone:
Signe Johanne Sørensen (Kold Nielsen)
In other Familytree
Børge Angelo Enghoff Jensen
1908 - 1977
Forældre:
Jens Peter Jensen og Augusta Frederikke Jensen (Enghoff)
Søskende:
Elly Ingrid Enghoff, Kai Enghoff, Eigil Enghoff og Orla Enghoff
Kone:
Ellen Dagny Hansen
Sønner:
Thom Enghoff, Svend Enghoff og Leif Enghoff
Kvality of this match 12%
The aboveis certainly notsomething thatis worth the moneyand Iwould not recommendothers to usethe programfor thisshow, of course, with alltydlighedthat there is nocontrolonhow to makesome decenttables formatching.And although itisto be 1years agoI pointed outthatthere was a problem,then there isnotbeenanythingapproachingon the contrary.
Hope the Company get sole this problems with No Smart Match.
In general I agree with you. However considering how people enter names I think a to restrictive match of names would end up in to few correct matches. Your example of William BENNETT could very well be a correct match if your opposite matcher was lazy and entered only the first given name. What about William J. P. BENNETT or Bill BENNETT?
Here in Sweden we have many versions of spelling of names and they depend on what the priest found appropiate for the time. A person could be baptised as Stina and later be called Christina, Kristina or even Tina in church books and vice versa. If someone have used one of the alternat names you would not get a match.
I think it is more concerning when Smart Match dont match dates better. Example: I have writen a date exactly (12 apr 1714) and is matched to an exact date (7 may 1827) that in no way can be a match (not even a type error).
Then we have the problem when there is no exact date. I.E. I have in house hold hearing books found people that is entered as born in 1725 and when browsing the birth books I have found them maybe plus/minus 5 years, or even more, from the entered date in house hold hearing book.
So, if a date is entered exact there should be a check for exact dates (plus check for type error) and for non exact dates a span of maybe plus/minus 10 years. Today it seems as the span plus/minus 1000 if existing. Maybe the span needs to be flexible depending on time period. Larger span as futher back you go.
(Tried to use the plus-sign but that doesnt work here in forum)
I agree with Karl. In my case there is a sizable number of matches that did not match exactly, but with some research turned out to be matches or relatives of persons on my family tree after all and led me to more valuable information. Yes it means work, but that is what research requires!
I keep getting font sizes that are so small I can't read them when I try to look at a smart match. Right now I can't tell if what I am typing is accurate or not. i believe what I am getting right now is even smallerf than an 8 font, and I am reading this with my nose almost up against the screen. Help needed please!
You should be able to change the size (or magnification) of the page on your screen. Look for the "tools" and make the font as large as is comfortable.
I don't see any thing that will allow me to change font size in smart match in the tools for MyHeritage. I am only having this problem when I am viewing smart matches that I get a notice for. When i am working in the actual site, or viewing the site itself, everything is fine. I tried magnifying things through the Windows control panel, but it doesn't help with Smart Matches. It doesn't matter if I am using the laptop or the desktop. I have the same problem using either computer.This started recently -- I have never had this problem before, I am tired of reading or typing with my nose 8 inches from the screen! Can you suggest anything at all that would help. Maybe I am looking in the wrong places.
S0rry, just checked my site and this is a problem all over except when I am actually in the site. Even the introductory page presents itself in this miniscule font that I am sure is a 6 font.
If you have a mouse with a scroll wheel, many programs allow you to increase and decrease the size of on-screen text and graphics simply by pressing Ctrl while scrolling up and down. If you want to enlarge what you see in Internet Explorer but your mouse doesn’t have a scroll wheel, press Ctrl Plus Sign ( ); Ctrl Minus Sign (-) shrinks what you see.
Hope this helps. Please let us know if you need any further help or assistance.
Kajsa P:n kohdalla törmäsin uuteen SmartMatch- ongelmaan: Kajsan ja hänen lapsiensa tiedot kuvineen tallentuivat, mutta FTB:ssä nimen kohdalla lukee tuntematon, vaikka henkilötietojen pääsivulla nimitiedot ovatkin oikein.
Thank you for writing and we appreciate your patience regarding this matter.
I understand that you have "Unknown" appearing in some locations on your family tree, the first thing that I would like to suggest and works for most users is the following:
1. Open your tree in Family Tree Builder.
2. Click on Tools > Languages.
3. Right click anywhere on the window that appears.
4. Select "Manage Data Languages"
5. Make sure all data is copied into both languages.
Please, let me know how it works out for you.
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Translation by Google Translate:
====================
Kiitos kirjoittamiseen ja kiitämme kärsivällisyydestä asian suhteen.
Ymmärrän, että sinulla on "Tuntematon" esiintyy joissakin paikoissa teidän sukupuun, ensimmäinen asia, jonka haluaisin ehdottaa ja toimii useimmille käyttäjille on seuraava:
1. Avaa puu Family Tree Builder.
2. Valitse Työkalut> Languages.
3. Napsauta hiiren oikeaa painiketta ikkunasta.
4. Valitse "Hallitse Data Languages"
5. Varmista, että kaikki data kopioidaan molemmilla kielillä.
Ole hyvä, haluaisin tietää miten se toimii sinulle.
Family Treessä Tuntemattomana esiintyneet saivat nimen, kun henkilötietosivulla kopioin ensin etunimen tyttönimi- tai sukunimiriville ja tallentamisen jälkeen poistin etunimet ko. kohdasta.
Sukukirjan tulostamisen yhteydessä tuli kuitenkin uudelleen sama "unknown"- ilmiö tuli vastaan ainakin kymmenissä, jollei jopa sadoissa henkilöissä, jotka FTB:ssä tulostuvat normaalisti nimellä. Nimeä lukuunottamatta muut henkilötiedot kuitenkin tulostuivat kirjaankin.
People who were occurred "Unknown" in Family Tree have now the name after I in the personal information page copyed first name, to the maiden name-, or last name-line and after the recording I removed the double first name.
However now again I have the same "Unknown" problem during printing the Family book at least in tens, if not hundreds of individuals, who in FTB have right names. Except for the name, however, other personal data printed in the book.
I cannot be alone on this topic. On a lot of people in my tree, the GREEN ICON indicates that there are 'smart matches'. Many of these have been there for months...
When I hover over the icon, it will indicate that there are anywhere from 2-4-75 'smart matches'..BUT when Clicking on it to view these...the quick reply is 'THERE ARE NO SMART MATCHES'
Yes--it's very annoying. As far as I can figure, these matches were confirmed by you but not yet either confirmed or rejected by the other party. It's too bad that in this case there is no option for an instruction to retroactively ignore this tree until the other party responds.
The reason : you see the Smart Match indicator but when you go to check the matches there are none is due to a lag in the processing of Smart Matches.When you type the information into your tree, we check to see if there are matches "ad-hoc" or "on the fly".If there is a match, the green icon appears to indicate we've found a preliminary match.
The actual matches usually take a few days to be processed, so if you go to check your matches right away you won't see any, but ideally you should get matches within 2-3 days and with larger trees there is a longer wait time.
Sorry Daniel, I have to disagree with your reply. These are not matches made in the last days or weeks but many are over 8 months and even a year old. They are not matches that I 'confirmed' or 'rejected'. They just sit there with their little green icons on them. I for the most part ignore all of them because it is so frustrating to 'hover' over the icon and it will say anything from 1 match to 75 matches........and yet when I actually click on the icon to look at the matches.....'.sorry, there are no smart matches is the dialogue that appears.' Hey, there are either matches or there are not.
It seems easy for My Heritage to blow off problems that we are encountering and to pacify us with some lame excuse but if we think of the thousands and thousands of members who are paying huge amounts of money to buy into My Heritage, then you owe it to us to fix problems when they come up. Sorry, I am tired of lame excuses.
My problem is simular - when I go to the tab for "Matches" it shows an extensive list with as many as 100 smart matches for an individual but when I click on the individual it says there are no smart matches - this is the same for anyone on the list. My chart is large and this happens often and then in a few days it functions properly. Today it is doing it again so that I can't do much work on my chart. Is the server unable to handle my chart??
The smart matches are generated when you make a change in your family tree and publish them to your website.
The data will then be compared with over 21 million other family trees at MyHeritage .
Due to the fact that this takes some time it will take 2-3 of days to collection of the data. Large family tree projects may take a week.
The smart matching technology is very dynamic.
It happens that in this "intermediate period" webmasters make changes in their family trees and remove individual cards and even entire trees. The result is that you have received a message that you have a smart match, but that the data has been removed. The result is an empty smart match.
The smart match technology compares the matches according to certain standards such as gender, name, surname, birth year and death year. The data of the parents is compared as well.
There are matches of "lesser quality". This is also mentioned in your smart matches themselves - through percentages mentioned next to the match .
We try to improve the technology and our experienced programmers hope to refine the service over time.
I also have the same problem with confirmed matches. I have a two confirmed matches showing for a week, but when I go in to confirm them myself there is nothing showing.
