Hi Shelly,We have a known issue of corrupt Smart Matches pools, which cause this strange behaviour.Our development team will make improvements in our algorithm as soon as possible.In the meanwhile I apologize for the inconvenience, and hope you will be able to get good matches as well.Regards,Noam \ MyHeritage Team
I get these all the time, about 10-15 so far in my latest batch of Smart matches. Here's one of them with nothing other than 17 to link them together. Can you let us know when this might end, please? Thanks, Dianne
1792 - 1848
Archange, Elisabeth and Felix
1778 - ?
James, Jane, Mary, Telitha, Matilda, Martha Or Malinda, Bartema, Isham, Amos, Iseral, Martin Luther and Sarah Ann
When we send a reminder to a person to confirm start matches, does the reminder go to their email, or just make some sort of comment on their site? If they have ignored trees for any smart matches they get, do they still get the reminder? It would be nice to know exactly what is going on with them one way or another as to why they are not confirming.
I wish it were that easy. That applies to many of them and I have tried to ignore those so that they are no longer on the record, but I have a lot of matches with trees which are recently updated as well as premium.
I think there is a way to disable smart matching completely. You can also ignore any partucular tree that you are matched with. If you want to ignore a tree that you've already confirmed the matches on, go back and unconfirm one of the matches. Then go back to the pending matches tab and click ignore tree. Also make sure that the trees you have matched are not basic(basic members are unable to confirm), or it's been a long time since a tree was touched, which to me indicates that the person is unlikely to come back and confirm smart matches. I was ignoring all trees not touched since before 2011. I've now moved it up to March 2011.
I'm not so sure it's that simple either. I am retired and spend a little time every day on my tree, saving any changes and publishing a couple of times a month. I have confirmed hundreds and hundreds of matches, but seldom get any response from the other sites. Sometimes I get an email notice that I have matches to confirm, but sometimes, when I go into my site I find pending matches that I was never notified about by email. I'm not sure that they've worked out all the bugs in their program. It certainly doesn't work consistently in the same way all the time!
Mam prośbę. Czy nie można byłoby umożliwić potwierdzanie i odrzucanie podobieństw (dopasowań) osobom mającym tylko wersję podstawową programu? Mam już tych dopasowań bardzo dużo, z czego większość nadaje się do odrzucenia. Niestety program w wersji podstawowej na to nie pozwala.
Jestem na emeryturze i nie mogę sobie pozwolić na wykupienie wersji Premium.
Może właściciele programu zrobiliby taki mały ukłon w stronę korzystających z wersji podstawowej? Bardzo proszę o rozważenie takiej możliwości.
I am having the same problem. The Smart Matching page says Smart Matching is locating matches and to come back but it has been 48 hours doing this. I know my tree is large however 48 hours is a long time.