Since yersterday only an individual's names and dates (if pesent) show up in the "in my family tree" column.
How can i rectify this since it is invariably impossible to review two individuals correctly, especially in the absence of appropiate dates. If it can not be solved it would be impossible for me to continue partaking in the "Smart Match" function
Do you refer to the comparing Smart Matches window in Family Tree Builder or on your site?
Please let me know so that I can assist you.
Thank you for responding, Lior. I resolved the problem. Somehow my database became corrupted - all the individuals were disconnected from each other. By restoring the latest backup the situation was normalized, to my eterrnal relief, i may add.
Forabout 2weeks ago, I lostsome of mysmartmatches.What happened?Havetriedto sendaprivatemessage tothe operators ofMH,buthasnotreceived anyfeedback.Hoping fora responsesoon,would love togetthisfixed.In advance, thank you
When I use SmartMatches I gbet a list of family trees and information that there are say 85 matches adn (4 to confirm). When I open that tree there are NO matches visible!!!! right now I have 4 pages om Smart Matches witN NO names in the list when I open the tree!!
Why are the trees noit deleted from the kist when I have confirmed/deleted the match?
When I want to be a member of a tree I get the box where I can write a message and it stops there, 2 times of 5 I don't get the box where I shall confirm the password.
Ibland får man ett meddelande att man har fått en Smart Match innan själva Smart Matchen har dykt upp. Ibland kan man även få en match på ett träd som precis har tagits bort.Jag rekommenderar dig att ta en titt på den tomma Smart Matchen om ett par dagar, då kommer det finnas information i matchen.
Thanks for the answer but I guess we are talking about different things.
On my main family tree page I push the Smart Matches in the main menu. That gives me a list of other family trees (10 on each page) where I can find the matches, where i (as an example) can see 37 matches, 24 to confirm (on the right side) and a BLUE button with the text Show Matches (but in Swedish as I have the Swedish language as default). When I push that button, there are NO names/persons that match! The page is empty! On the tabs I can see Still to confrm (24), Confirmed (13), Denied (3).
Now I have 12 pages with Matches that doesn't show any persons and I have had it almost a week now. Sorry to say but that makes it very difficult to compare/update my family tree. Please, is there ANYTHING to do about that?
Maybe it's just me, but I don't think so ! - I'm wasting a lot of time (and a bunch of mouse clicks) with either confirm or mostly rejecting Smart Matches. If you look at the attached picture you can probably guess why I'm frustrated about the Smart Match feature.
How long will it take for a new and better algorithm to be implemented on your website? And a better option of selfdefining my settings and the Smart Match profile ?
At the moment I've got 15.648 Smart Matches that I need to go through and that would cost me a couple of new PC-mouses before I'm finished !!!!!
Please advise me of what to do now - Do I wait for a better algorithm and settings or do I have to live with the way it works for now ?
Please note that there are several aspects that the Smart Matching algorithm takes into account when it is comparing two people in two different trees. The main aspects are: name, last name, date of birth, relatives, etc. This is why in some cases, the system matches two persons that are not the same. For example: two cousins with the same last name and place of birth, a father an a son with same name and last name, etc..
I recommend you to take in count the 'match quality' percentage which will indicate you if it is an exact match or if it is not exact.
Please note that we are currently working on a new and improved version of Smart Matching, that will allow better control over the info displayed.
You can also ignore trees for which the matches suggested are not relevant enough.
Please do not hesitate to contact us directly to firstname.lastname@example.org for further comments or questions.
Even though the persentage is low there should be something that block matches like this...
The only thing I can find that are the same are some empty fields. Well both have no birth date and no birth/death place, both are dead. This gives 7%. Shouldn't different gender at least say that it is not a match? It is strange that we dont get milions of matches when this goes thru.
I hope the new version of smartmatch have tighter check of birth/death date than now. I have people born in the 1400th century which are matched with now living people.
How long does it take for an EDITED upload to show in SmartMatching? That means, I have edited my family tree on my computer and reuploaded the modified file it to the web. How long does it take for my new/edited persons to show up correctly in SmartMatching?
You should be receiving Smart Matches within 2-3 days (I have now made a change in the database which should speed things up), if you do not publish a new version of your tree to the site during that time.