Yes this is very interesting. As we both have "priority support" we should have an answer in no time...... or? More and more things seems to be questionable but the people at MyHeritage doesn't seem to care. Very frustrating.
Don't know where to send a feature request, but I would like to see a filter on smart matches. anything below x% is filtered out. Most of them are ridiculous mismatches. I would also like to see smart matches filtered out if all of the pertinent information is marked "private". I'm not a mind reader, and you don't have the ESP module installed, either.
No need to respond, unless you're a MyHeritage net nanny. Support posts are appreciated, however.
My name is Ilana, and I am part of MyHeritage.com Customer Support Department.
We currently do not have the option to filter Smart Matches, although thank you so much for the suggestion. This feature has been proposed for other users on the past. I will be sure to forward it to the appropriate department for consideration (request #: FTBN-3350).
Please let me know if you have any other ideas as we do value such input from our users. Feel free to write us directly to: firstname.lastname@example.org
Thank you for writing to us, and sorry about the delay.
Please note that each time that you publish your tree to the site the Smart Match calculation process is restarted. This means that if you publish your tree very frequently you may experience a large delay in receiving the new Matches.
I have now made a change in the database so that your site's Matches will be processed faster. Please wait 3 days without publishing a new version of your tree to the site, and you should receive Matches.
If this does not resolve the problem, please let me know.
In the middle of publishing my tree to the web, everything freezed and I got an error message telling me about an internal server error. Closed everything down, reconnected and tried to publish again, same error. Closed down my Explorer again, reconnected and......... my family tree was gone and I was greeted with a welcome message to start to add people into my new family tree!!!!!
No problem, I just imported my latest family tree from my P as a GEDCOM file and checked that it was poperly published on the web, photos inkluded. BUT, ALL SmartMatches are lost!!! When I open the SmartMatches tab I get a message that there are NO matches (I have verified over 10.000 the past months) and that I should add more people to get matches!!! Is there any way to get the verified matches back or do I have weeks of work in front of me?
If you haven't got your Smart Matches yet, keep complaining. I finally got mine today after many emails. I'm not going to confirm any Smart Matches until I am completely finished with my tree, because as you know, the Smart Matches reset with every updated tree.
The smart matches are generated when you make a change in your family tree and publish them to your website The data will then be compared with approximately 21 million other family trees at MyHeritage . When you remove the publication of a family tree from your website all related smartmatches with this tree will be deleted as well.
Related question: when I copied some data during a Smart Match, I clicked on the checkbox "Don't Ask Me If I Want To Confirm" (or something like that). That was a mistake, and I want to uncheck that checkbox but i can't find a settings page to bring it back. Can you adivse?
There are several reasons why those names are not providing a smart match.
One reason is if you are the site manager of the two websites in which the smart matches are found, it is important to know we do not match between two websites of the same site manager.
If you are not the site manager, it is very possible that the other member does not have their smart matches turned on. Also, if the other member is privatizing their tree, you will not recieve any indicaton of matches from them.
Jeg er en kvinde der laver slægtforskning i danmark, men søger nu mine rødder i sverige. min oldemor Selma Antoinette Strand født Solberga malmøhus læn 1897, hendes far Niels Gutteberg Strand født Røddinge Lund. i 1876. Hvem var hans forældre???? og hvad blev der af Selmas mor Johanna Marie Strand født???????død i kbh saxogade????kan nogen hjælpe????
Where have all the these Trees gone? I had a ready-reference in MH menues to access all ten Trees of which I was a member and/or was the originator, this no longer exists so, I have to type each one in individually when needed! It was great for rapid cross-checks of both Tree and data now greatly missed. Any thoughts Folks?
* NB: Follow-up sees these Sites in my Favourites-Listing but what a tedious job to find and fix when the old MH Site had that instant key to same!
I do believe what you are looking for is your Sites. I show you are a member of 10 sites in total. You can view all of these sites by simply clicking uptop on the >account tab located on the top right of the page, than simply click on >My Sites from the drop down box.
From this page you may choose to view all of the sites you are a member of.
SmartMatch tells me that persons i my family tree matches persons in other online family trees. I can see that there are 100 family trees with about 50 matches in every three. That means 5 000 matches!!!! When I start to compare the matches I can see that at least 40 persones in every tree are THE SAME PERSONS!!! So If I want to confirm those 40 persons I have to do 4000 confirmations!!!!! Is there a way to confirm a person in ONE tree and have that person confirmed in ALL the other trees? What I mean is taht it weould be a lot easier and time saving to have to confirm 40 persons instead of 4000 persons.