I don't see any thing that will allow me to change font size in smart match in the tools for MyHeritage. I am only having this problem when I am viewing smart matches that I get a notice for. When i am working in the actual site, or viewing the site itself, everything is fine. I tried magnifying things through the Windows control panel, but it doesn't help with Smart Matches. It doesn't matter if I am using the laptop or the desktop. I have the same problem using either computer.This started recently -- I have never had this problem before, I am tired of reading or typing with my nose 8 inches from the screen! Can you suggest anything at all that would help. Maybe I am looking in the wrong places.
S0rry, just checked my site and this is a problem all over except when I am actually in the site. Even the introductory page presents itself in this miniscule font that I am sure is a 6 font.
If you have a mouse with a scroll wheel, many programs allow you to increase and decrease the size of on-screen text and graphics simply by pressing Ctrl while scrolling up and down. If you want to enlarge what you see in Internet Explorer but your mouse doesn’t have a scroll wheel, press Ctrl Plus Sign ( ); Ctrl Minus Sign (-) shrinks what you see.
Hope this helps. Please let us know if you need any further help or assistance.
Kajsa P:n kohdalla törmäsin uuteen SmartMatch- ongelmaan: Kajsan ja hänen lapsiensa tiedot kuvineen tallentuivat, mutta FTB:ssä nimen kohdalla lukee tuntematon, vaikka henkilötietojen pääsivulla nimitiedot ovatkin oikein.
Family Treessä Tuntemattomana esiintyneet saivat nimen, kun henkilötietosivulla kopioin ensin etunimen tyttönimi- tai sukunimiriville ja tallentamisen jälkeen poistin etunimet ko. kohdasta.
Sukukirjan tulostamisen yhteydessä tuli kuitenkin uudelleen sama "unknown"- ilmiö tuli vastaan ainakin kymmenissä, jollei jopa sadoissa henkilöissä, jotka FTB:ssä tulostuvat normaalisti nimellä. Nimeä lukuunottamatta muut henkilötiedot kuitenkin tulostuivat kirjaankin.
People who were occurred "Unknown" in Family Tree have now the name after I in the personal information page copyed first name, to the maiden name-, or last name-line and after the recording I removed the double first name.
However now again I have the same "Unknown" problem during printing the Family book at least in tens, if not hundreds of individuals, who in FTB have right names. Except for the name, however, other personal data printed in the book.
I've been a member for three years now, and for three years they've been working on the problem to improve smart matches! Hope you are a patient man. Still, I have to say that myheritage is the best program available right now, which is why I've remained a customer.
thank you for the messages. A new mechanism for calculating Smart Matches is already in our developer's hands and is on the road map as part of Smart Matches improvements. This new mechanism will reduce the number of false positive matches you get. It's much more robust than our current system. We are not making any promises about time frames for release of this new system - there is still a lot to understand about the scope of the project before we can define and promise a time - but we thought you would be interested to know it's in the works.
We are also looking at the possibility of allowing you to configure your matches to show only a certain percentage of quality. It means you will be able to say "I only want to see matches that are above 80%" and then you won't have to be bothered with all the other, lower quality matches. If we can add this feature relatively quickly we will.
This have been an issue for a long time. Seriously, it can´t be THAT difficult to make a better Smart Match mechanism? One of my matches showed 46% match, and the only thing that matches is the gender!! It should show 8% match. And a match on gender alone should not show as match at all! When I daily get 50 maches of this quality, it is of no help, just extremely annoying.
If one confirms a smart match and merges the information - is there a way to copy the subsequent relatives of that person to your own tree? obviously it would have to be done with the other trees owners permission...
Unfortunately I have a similar problem. Usually a couple of days, you say? Our site is PremiumPlus (well, for two more days anyway) and even though the tree has a few thousand individual in it, the processing of Smart Matches still haven't completed since the last time I published it, which was a month ago. And it's the third time in a row that it's taking this long. What will happen when the site expires? Will the processing be pushed back to the end of the queue? Please look into this...
I have pushed your tree ahead so that the smart matching should be updated soon. Please note that if you update your tree in any way before then, then the smart matches will have to be calculated again from the beginning.
I supposedly have a premium plus account and yet cannot enable smart matching. I tick the box to enable it, click save and go back to my tree only to be told it's not enabled. When I go back to the settings, my ticks have disappeared. What am I doing wrong, I am going round in circles, and have tried to enable it several times now!! I am not computer illiterate, this should be easier. Is there another step I need to be taking other than just ckicking enable and save?
I really wish there was some way to copy and paste a person to our tree from someone elses, like say we did not have the parents there should be an "add to my tree" option instead of having to write down the names and info I want then going into my tree and adding it... just would make things a lot easier for me since my tree is getting pretty big, too much to write down lol!
How do you man? You just look at your smart matches, click the green marking on the person in your tree that matches. You will see a long list of cinfirmed/unconfirmed matchs, Choose the one that seems to be the best one. Choose merge. You will then get a list of persons to add, automatically or step-by-step merge, mark the persons you want to merge to your tree and thats it. I have added several thousands of persons and never written to my tree by hand.