For a tree published on april 29 with only 250 entries why it not smart matched by now ( may 13) - that is 14 days- how long must I wait or is it a conspiracy that you dont or wont let my tree be matched because its not Premium.
My site says- extend your account to premuim and get more and faster matches.
Please explain how fast and how many MORE matched would I get - compare basic to premium- I very interested in your results.
I would like to know the same thing, though I haven't been waiting as long as he has. I was given the impression from the Rootstech presentation that it would be instantaious results, and so many it would be hard to get through them all. I added a GEDcom of 1600 names and don't have even one match.
My Smart Matches finally started coming this week! Hope they do for you also. I don't know if this had anything to do with it, but I went to My Heritage facebook page and commented on the problem. I received an answer back from the staff and he asked me for My Heritage account name. It was shortly after that the matches started coming.
What I have noticed is when it says private, its usually because the site manager has not marked this person as deceased. I usually go into more information on the smart match , and usually the information is there, just have to look deeper than the surface....means it takes longer.
Well...I wouldn't go so far as to give up on smart matches. I have found a good many gold nuggets in the chaff, some major big ones, and made some great genealogical friends with whom I have formed a mutual aid society. The 'private' annoyance thing is a small price to pay.
Hi, I seem to get matches from a fairly small group of members who share relations with me; but few if any of the people in the trees are marked private except if they are still living and I am not a member of the particular tree. Geoff
My resources tel me that you are not the only one who has matches öff"- I know of casses where they have disappered then retuned and the usrer has to accept/reject all AGAIN. I cant say that is an improvenet.
Perhpas the developers are asleep.
I just joined a few days ago. I have had 0 record matches and 0 smart matches. I have a tree of about 1500 people. So what's up with this? Obviously things are not working. And yes, I have turned on smart matches. I'm seeing no reason to continue membership.
Thats interesting Andrew. I know I didn't turn it off and sure enough yesterday I got the same error message and had to go back in and switch it on again. Could be a bug with the new 0.7 version, alternately, as you said...the develepors are asleep!!!
got registered 7 april, it's now may 1st and still not a single match found, even though i have 2 relatives registered with similar trees.... all settings concerning smart match is activated and i've published the tree both online and via FTB. WTF????