In several cases with SmartMatches there are no matches under the tab 'Pending Confirmation' even if there are a number of mathches listed in the 'Number of Mathches' column. It occurs only with trees that have matched before.
In several cases with SmartMatches there are no matches under the tab 'Pending Confirmation' even if there are a number of mathches listed in the 'Number of Mathches' column. It occurs only with trees that have matched before.
Is it a bug in My Heritage ?
I've complained to MyHeritage about this same problem, starting several months ago. Recently, customer service replied to my complaints, acknowledged that this is a bug and said that MyHeritage is developing a new and better matching program, which will fix the bug, but won't be ready "any time soon." I don't want to confirm matches I haven't seen, so I guess I'll just wait for the new and improved matching software.
Thanks - but I can't confirm that it works for me, because now there are no missing persons under the 'Pending Confirmation' tab. Maybe somebody has corrected an error in MyHeritage after reading my post ;-)).
Yes, you are right. Your solution works, but you can't see which mathes you are confirming, so I will still state that there is a bug in MyHeritage in some cases with SmartMatches.
What is the use of Smart Matches when all the information from the other tree is "Private"? I get so many of these useless matches. I recently got "Smart" myself and started using the "Ignore this tree" function on all such matches.
There should be a way that I can block all those matches automatically without having to go through them manually to ignore the trees. Does anyone know if this is possible? I've looked but haven't found any "preferences" for Smart Matches.
Turn off stupid matches altogether. You'll sleep better at night :)
That's probably true, Shelley. Unfortunately, I've got my eye out for relatives since what's left of my immediate family is tiny. My father was an only child, as was his mother (my grandmother), and my grandfather was one of only two children who survived infancy.
Its probably a bug but it is possible to see what the private is. If you view the match and then select the Compare Family Tree Tab you will see what the private stand for. Since I have Swedish as language setting Im not sure of the exact name of the tab.
Anders, thank you. Yes, I figured out a while ago that I could use the "Compare Trees" function (and sometimes one can hover over the star rating), but as many matches as I get, comparing trees is extremely time consuming. I guess I fail to understand why people post their trees on the Internet, then make all the information private except to, I assume, family members. So, unless myheritage can tell me how to block those kind of matches, I'll just keep hitting the Ignore link.
When will this kind of matches be corrected? You say that siblings may be matched, but brother/sister (image 1) should be impossible or even total strangers of opposit gender (image 2).
Empty fields seems also to be a sourse of correct matching since I have had only same gender and empty fields yielding high percentage in matchings.
Since Smart Matching is on server side it would be easier to correct these kind of bugs than new versions of FTB and other new functionality. Next improvement of software must be the Smart Matching and not new features users are not asking of. One year ago Smart Matching worked better than now. How about restore that version of SM.
It would be nice to be able to have an account setting where, say, if the smart match is 85% or better, it would automatically confirm the match. Going through 47,000 matches is ridiculous.
I invariably get duplication of spouses after merging Smart Matches. Is this a glitch in the program, or what is the cause of this. It is most inconvienent since I often only realise it's occurence after it has happened. When I delete one of the duplicates I must be very careful because by selecting the wrong duplicate I may lose all the couple's offspring which means I have to repeat the merging all over again.
However, it is my experience that even if one merges manually the problem persists, so your recommendation does not resolve the abberation.
Secondly, surely if one is given the choice to do the merging automatically the action should work without a problem. Otherwise you must seriously consider removing the selection.
I still maintain that this is an error in the program and you should look into it.
Have got a list of smart matches which are being mix matched, all the people are there but are being matched against the wrong name. Is there a way I can correct this and match them correctly?
May 19:th 2012 i published a Family Tree, Gotland, on my webspace. I have a Premium account. Today, more than 4 months later I still have NO SmartMatches for that tree!!! That can NOT be possible as I have many names from that FamilyTree in my other published tree, Jackson 2011-12-30 and get lots of matches, also for persons i the Gotland tree.
The smart matches are generated when you make a change in your family tree and publish them to your website.
The data will then be compared with approximately 21 million other family trees at MyHeritage .
Due to the fact that this takes some time it will take 2-3 of days to collection of the data. Large family tree projects may take a week.
The smart matching technology is very dynamic.
It happens that in this "intermediate period" webmasters make changes in their family trees and
remove individual cards and even entire trees. The result is that you have received a message that you have a smart match, but that the data has been removed. The result is an empty smart match.
The smart match technology compares the matches according to certain standards such as gender, name, surname
birth year and death year. The data of the parents is compared as well.
There are matches of "lesser quality". This is also mentioned in your smart matches themselves - through percentages mentioned next to the match .
We try to improve the technology and our experienced programmers hope to refine the service over time.
