I'm really disappointed. I subscribed right after I got home from Rootstech because I was so excited by the prospect of finding new information on your site. I uploaded a gedcom file then took it down after 2 weeks assuming that there was a problem with my file after not receiving any matches. On April 27th I uploaded a new gedcom. It's May 19th and there are still no matches. How long do I have to wait? Your Rootstech presentation made it seem that things would be so much faster. I've had my account for nearly 2 months and not a single bit of new information! Please help!
are you suggesting that- myhertiage "ïnferred" you might get quick matches - and you did not or are you suggesting that YOU thought you would get fast matches.
either way it matters not, becuse one of the factors in MH smart match is it is S L O W .
You will not help your case by uploading another GEDCOM, that will just put you back to square ONE.
My advice as a user of two years ecperince- is to email support, get a auto reply ( arent they annoying) THEN reply to THAT with a blistering outburst- and you WILL get matched in a few days becuse they will "kick you up the scale"and make sure you get matched- its like a noisy wheel- if you squeeak long and loud you will get oiled.
When I first started using FTB, I was a bit excited about the Smart Match thing.
After a while, though, I found that the places to which I matched were poorly researched, totally undocumented, often just plain wrong. I wrote the the people managing those sites and asked, "How do you know that X was the father of Y? What documentation do you have for X and Z marrying on such a date?"
The usual answer was, "I got it from a smart match with somebody else." In other word, a copy of a copy of a copy...maybe somewhere, somebody has done some research or checked some original sources, but how do you know?
Lately, any smart match I check, I find that I've got more data, and more accurate info, than any of the matches. I've even found a few with data and photos that obviously came from my site (not that they bother to attribute those photos to me!)
So tell me, what's the point of smart matches? Hunting them down and confirming them seem to me to be a total waste of time. Am I missing something?
You are missing nothing sir. You are spot on the money and one of many disgruntled by the smart-match concept that is the core of MH.
I am concerned that when incorrect data is published- either in ignnorance or by malice, then as it is taken up by one user after the other- it BECOMES the fact by virtue of the numbers of users who have "matched". If the originator of the data has - expired or walked away from myheritgae there is NO WAY to have the data corrected or withdrawn.
I have many "discussions"wtih users who justify their situation by saying- I cant validate the info - I just smart matched.
The MUST be a process by which inferier data can be challenged and or removed.
I completely agree. But I don't have any good ideas about how to have the benefits of SmartMatching, which has enabled me to find hundreds of relations, without the problems you have so well described.
I did suggest some time back that we should be able to put, say, a big green question-mark 'watermark' on any member 'card' or 'profile' while uncertain of the validity of information. That won't solve the problem but should help a lot.
I am currently researching a new family with heaps of discrepancies and I am checking ALL of them (that are old enough to be 'historical') against the details from the Victorian Birth Death and Marriage historical index for that surname. Only cost five dollars, fortunately the name is not common so I got the whole hundred or so entries for that. I am recording the details and the source in the Notes for all to see. And I will have to do something the same for my main tree.
Is it possible to use Smart Matches to ensure that two of my trees (which have some common members) are simultaneously up to date. At the moment if I add information about a person in one tree, I then have to save and close that tree and then load the second tree and repeat the input. Is there an easier way to ensure I have the same information about the same people in each tree?
I would be interested to hear if anyone has found a way to avoid having to do the work twice!
I am sorry that i not offer simple solution, but by my meaning, these technology is not created for this purpose. But, regarding that you have unlimited PremiumPlus subscriprion, i think, the best and simplest way is, merge partial trees to one common tree. Then SmartMatch technology will work for you on 100% of power.
For a tree published on april 29 with only 250 entries why it not smart matched by now ( may 13) - that is 14 days- how long must I wait or is it a conspiracy that you dont or wont let my tree be matched because its not Premium.
My site says- extend your account to premuim and get more and faster matches.
Please explain how fast and how many MORE matched would I get - compare basic to premium- I very interested in your results.
Same question here. In my case, I only added my tree yesterday ,yet is very telling that a question opened a week ago still has not been answered by MyHeritage.com's support.
I would like to know the same thing, though I haven't been waiting as long as he has. I was given the impression from the Rootstech presentation that it would be instantaious results, and so many it would be hard to get through them all. I added a GEDcom of 1600 names and don't have even one match.
Why is Smartmatch showing match where they have "private" flag on. Have a lot of match, where the only thing I can see is <Private> <Private>. How about cancel match on private people.
What I have noticed is when it says private, its usually because the site manager has not marked this person as deceased. I usually go into more information on the smart match , and usually the information is there, just have to look deeper than the surface....means it takes longer.
The thought behind this was that you might want to contact the site manager and ask for details- It means
that there is a possibility of a match but we can not let you see the information because the site manager marked it as private/The person you matched with is alive.
We will discuss this approach and might change it.
Well...I wouldn't go so far as to give up on smart matches. I have found a good many gold nuggets in the chaff, some major big ones, and made some great genealogical friends with whom I have formed a mutual aid society. The 'private' annoyance thing is a small price to pay.
You are absolutley right. What I dont understand is why people use a share facility like myheritage and then make it impossible by setting private. It must be counter productive and very annoying.
Hi, I seem to get matches from a fairly small group of members who share relations with me; but few if any of the people in the trees are marked private except if they are still living and I am not a member of the particular tree. Geoff
My resources tel me that you are not the only one who has matches öff"- I know of casses where they have disappered then retuned and the usrer has to accept/reject all AGAIN. I cant say that is an improvenet.
Perhpas the developers are asleep.
I just joined a few days ago. I have had 0 record matches and 0 smart matches. I have a tree of about 1500 people. So what's up with this? Obviously things are not working. And yes, I have turned on smart matches. I'm seeing no reason to continue membership.
Thats interesting Andrew. I know I didn't turn it off and sure enough yesterday I got the same error message and had to go back in and switch it on again. Could be a bug with the new 0.7 version, alternately, as you said...the develepors are asleep!!!
