I am not using this account and paid for a year and want todiscontinue cancel delete remove and end this account and program and anything to do with using this product in any way....i nolonger am interested in this product or pursuing this agenda at all as of this day 02/06/2012 which leaves 3 more omonths on the present contract expiring in May and do not want to renew in any way at all
Please tell me how I can close my account with My Heritage. I opened it on 15/3/13 and have asked to close it from 16/3/13 onwards. I am not asking for refund, I am only asking for complete closure of my account. This is the most difficult process that I have encountered and as I am in my late 60s that's a real statement. There should be a simple way of doing this, why make it so hard? Sincerely, Patricia Cunningham Email is email@example.com.
again I am asking you how to delete my account. Australia has consumer laws and I find your disinterest in answering me thoroughly frustrating. I joined on 15/3/13 and have been asking for disclosure since 16/3/13. I made huge mistake by joining up and want out. PLEASE delete my account and notify me.
Please delete my account as well as my sisters Emmanuelle and Nath (same last name) accounts. They didn't sign up for it. None of us use this website and they can't login to delete themselves. We have written an email to the support team and never got a feedback. So please delete the three accounts. Thank you.
Why cant an identification number (Other than ID) which can be controled by user, be assigned to individuals, which would indicate the generation detail and the branch detail of the person. Please refer to the attachment for an overview.
For instance 1.4 hints that the person belongs to 2nd generation and is 4th child; 1.3.2 hints that the person belongs to 3rd generation, second child of 3rd branch.
Is it possible for me to know weather this requirement is considered for implementation. If 'YES' will this be available with the next release of FTB. if 'NO', till when I need to waite for this feature.
I find that members who have been invited by private site, (under the " settings ->Guest->private site , ) deletes the photos, with out the administrators knowledge.
How do we prevent these phot albums being deleted , at the same time allow the private members to have access to the photo album. Is there is Read only feature that could be set up by only the administrator, which would allow only to upload the pictures by private members but not allowing them to delete?
Once these pictures have been deleted is there any way those pictures could be traced by the administrator?
It would be good to have possibility to select what fields are exported to excel. Now it is fixed. I have to remove particular columns manually (and this is fine), but I miss some other information which are available in FTB but are not exported.
Currently, to my knowledge is all we share information from a tree with the community by MyHeritage activating the feature "Smart Matching" either we completely disables the feature.
I had the unpleasant surprise that data my personal tree (email, address, photos) have recovered using the "Smart Matching" on another tree, so that my family site MyHeritage is private.
So I disabled "Smart Matching" as shown in the Help: http://www.myheritage.com/help/2008/10/how-do-i-make-sure- all-my-information-is-kept-private/en
I used to publish genealogical data people who were born there over 150 years. (The law French also imposes the minimum 100 years). Is it possible to add a filter on the feature "Smart Matching" only those born after more xxx years (xxx being set).
Thank you in advance.
Smart Matching : améliorer le partage des données
Actuellement, a ma connaissance soit on partage toutes les informations d'un arbre avec la communauté MyHeritage en activant la fonctionnalité "Smart Matching" soit on désactive totalement la fonctionnalité.
J'ai eu la désagréable surprise que des données personnelles de mon arbre (email, adresse, photos) aient été récupérées via la fonctionnalité "Smart Matching" sur un autre arbre généalogique alors que mon site familial
MyHeritage est privé. J'ai donc désactivé "Smart Matching" comme indiqué sur la FAQ : http://www.myheritage.com/help/2008/10/how-do-i-make-sure-all-my-information-is-kept-private/en (n'existe pas en français)
J'ai l'habitude de publier les données généalogiques des personnes qui sont nées il y a plus de 150 ans. (La loi Française impose d'ailleurs au minimun 100 ans).
Est-il possible d'ajouter un filtre sur la fonctionnalité "Smart Matching" seulement sur les personnes nées depuis plus de xxx années (xxx étant paramétrable).
Thanks for the suggestion. I've got the head developer of Smart Matches standing beside me now so I'll make sure to bring it to his attention. Hopefully we'll be able to add an option like this in the future.