I am sure many users would be delighted to be able to access the Profile page from the Classic view! Please do your best for us! Thank you for listening.
I am sure many users would be delighted to be able to access the Profile page from the Classic view! Please do your best for us! Thank you for listening.
What is this Classic view of which you speak? Where do I find it? Is this in Family Tree Builder or the online family tree?
The classic view is definitely much easier on the eyes and much easier to navigate. But for some reason myHeritage has decidided to give all the useful functionality to the, to me annoying, modern view. I have begged them to at least make the 'Profile page' directly accessible from the classic view as it is from the modern view. I wish more fellow myHeritage users would join me in this urgent request!
Recently I found out some disturbing news from my younger user of the site (ages 20s-30s).
Seems that they are getting to many messages: both site notification & calendar notification (I get them too, it can be sometimes 3-4 emails a week). Some of the users decided to mark these messages as Spam, unfortunately.
This, of course, is making our job as site managers very hard, because we want users to get reminders that encourage them to visit the site from time-2-time, to say the least. However, young user, thatusually still lack the passion for family data but use their email all the time, will naturally loose interest & delete messages automatically.
I would suggest the following:
Create frequency settings for getting email messages (both for Calendar & Notification messages): weekly, daily, monthly...
Separate the settings for email messages (maybe some user would like to get a weekly reminder for calendar events, while getting monthly messages concerning other changes with the site).
The options should be open for site admin change as well, as it is now. So that we could change it for our users.
I second a request regarding email notification settings: I would like to see a more detailed configuration of how long time before an event an email will be sent out.
Some of my family's users of MH want to get the birthday notification *more* than one day ahead of time, so this would preferably be something that could be set on the user lever or maybe also on administrator level (to help users who are less computer savvy). I Imagine this would take some serious programming on your part, but we would love for this to be configurable!
Thanks for this site and I hope that it will continue to develop!
I write this letter in English, thinking it would be processed more quickly compared to if it had been written in Swedish =)
Currently the Newsletter is sent once a week and the event reminders are sent a day before a specific event. We have received the request to add more control and we are defiantly considering it. Please notice that this requires a major infrastructure change in our system. I have added your request to the already open request about this issue.
Sorry for posting on a thread that's year old, but my concern is very much in the subject that Peter is talking about. I find MyHeritage very spammy regarding email notifications it sends. To crown this feeling, I today received email saying "Recently there haven't been any updates on your familysite." (raw translation from Finnish "Viime aikoina perhesivustollasi 'Mäkinen Web Site' ei ole ollut päivityksiä").
My suggestions:
Allow users to opt to receive only one message per week, where is grouped all the info (birthdays etc. for coming week, notifications for the past week). Even more brilliant would be, if it has options for the time-scale: week, 2 weeks, month.
Be more informative in the notifications. Notification telling only "there's # changes on the site" doesn't lure me in, I'm probably just gona trash the message without a visit on the site. These notifications lost their edge after I couple times in a row found out that the changes made were very little and very irrelevant to me.
Do NOT send "there haven't been any updates" messages, or at least have an option for that, if there actually is people who want to receive a notification about that. This is the most useless email so far that I've received from this site.
I would not want to turn off the notifications and reminders completely, because I have interest towards my familysite, even if distant, and so far I've had a chance to update my personal birthday-calendar due to the reminders, without a need to manually browse thru the tree.
It would be more beneficial for this site to give users more control over the message-flow thru settings, rather than making them to set up spam-filters, or turning the emails off.
First of all, thank you for your suggestions and feedback. We appreciate and consider any feedback from our users.
I will do my best to address your comments and suggestions:
1) Currently the Newsletter is sent once a week and the event reminders are sent a day before a specific event. We have received the request to add more control and we are defiantly considering it. Please notice that this requires a major infrastructure change in our system. I have added your request to the already open request about this issue.
2) The notifications were changed in order to attract your site members to actually visit your family site. Once they are in your site they will be more likely to be active members and add/change content. Perhaps theses changes are minor and irrelevant for you, but the same change can be more relevant to one of your site members.
3) Currently there is no option to cancel the no-activity email. I apologize that you find it useless, but other MyHeritage users found it a useful reminder that they have new information to add to their family site. I will forward a request to add the option to choose whether to receive this alert or not.
In general, bugs and feature requests are prioritized according to how many users write to support about them and how much resources and time they require of the team. Some suggestions that seem minor may actually be related to the infrastructure and require major changes that effect many other features.
We do our best to implement and fix any issue our users report with the resources available to us. As much as we would love to, we can't fix every bug and feature that is requested.
If we see more requests and complaints about this specific issue, we will prioritize it and make sure to implement it faster.
We are aware that as a customer you look for the best tools to aid you in your work, but we hope you understand that we are doing our best with the limits and resources available.
I've since found a way to reduce a 5-generation ancestry chart on a single 8.5 x 11 sheet and have posted them elsewhere in the forum. It's not great, but it works and will serve until MyHeritage can come up with something better.
Sorry, don't recall where I put the directions or I'd post a link here.
Printing a chart in a smaller size than its original 100% is not a good idea because the chart is graphically proportioned only at 100% of its size. A smaller precentage won\t be proportioned properly and may also have some missing information.
There are other ways to save space in your charts, such as decreasing the font size, the photos size (or remove photos completely), and the chart style.
Let me know if you need further assistance with this.
I do not quite understand why it is more difficult to have a size less than a 100% when you have e.g 200, 300, 400, 421 % ??
In a similar way as you create a one page PDF, it can be scaled to a percent what ever you like. The bigger problem seems to be at least in the Finnish printing houses (I've used so far) is that paper size in the roll is usually roughly a 1 meter high.
So I can have a chart almost 3 meters wide, but only about 50 cm high and so half of the paper is wasted (but payed).
Also an other problem with FTB charts is that, even though I can edit the chart and organise (move) the boxes by hand, the background size does not change.
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However, FTB charts are the best I have found so far and the main reason for using FTB :-)
Graphically it is possible to make a poster bigger because then all information will be displayed in a larger scale. However, if the chart is less than 100% of its size, not all information will fit and some of it won't be displayed.
You can make the font size smaller and fit the boxes close, but this won't change the way the chart was generated and its actual size, which is determined by the proprtions when it is created in the program, cannot be changed.
Graphically it is possible to make a poster bigger because then all information will be displayed in a larger scale. However, if the chart is less than 100% of its size, not all information will fit and some of it won't be displayed.
You can make the font size smaller and fit the boxes close, but this won't change the way the chart was generated and its actual size, which is determined by the proprtions when it is created in the program, cannot be changed.
Best Regards,
Lior
MyHeritage team
Lior, maybe you need to change the way the chart is generated. I believe my old Broderbund Family Tree Maker software (from what, 1995?) did nice charts on one or two pages, instead of the four to eight or more that your version needs for five generations.
Here is a good example of where your users are requesting something and the company doesn't seem to be listening.
Companies that don't meet customer needs quickly lose business. Rather than tell us why you can't do what customers want, please look at ways to get the job done.
Like many, i'm sure others scan for matches with others sites, find a ton of great links at first site, then go back an validate the linkages. I've found times when an offically documented source where an incorrect record is removed, a future match pulls it in agian (my error).
It would be nice if there was a way to flag a record that it has been verified and should not be changed (ie: date of birth).
Not sure if this has been suggested already, but it'd be nice if the green smart match icon in the family tree view was able to indicate more about whether the matches are new/pending or confirmed. Maybe if there are no pending/new matches then the icon is a different color or is muted. Or even better, a mouse over of the icon tells you how many are pending confirmation or something. I find myself repeatedly going back to the same people's smart match results page that I have already confirmed/rejected all the matches.
I built my family tree on FTB and found good use for many of the reports (including the export to XLS) that FTB supported. Now, I have had to discontinue FTB since I use Ubuntu Linux on my new laptop and FTB is not supported in this platform.
I now make all additions and modifications directly in the web site. However, I don't see any of the reports that are available in FTB.
Please support all FTB reports and charts in the web site as well
