Hi Ram,

Thank you for writing to us.

I will forward your request to our developers for future consideration.

If you have any other ideas, please let us know because we value such input from our users. 

Best Regards, 

Lior

MyHeritage team 

1) I only needed one click to go to My Sites to see all of my sites (I have 10)

2) Many items are more hidden than previously and don't belong under "Apps"

Further improvement is:

1) Allow us to set up our own layouts

2) Add more tabs, not less, to help find sections more intuitively

3) Revert to old colors--this shades of blue has psychological effect of "blue" depressing with very blaaaahhh fonts--not very exciting or memorable.

What does your menu at the top look like?  Mine now says only Home, English Inbox Account.

Do you have a screen capture you could attach to a reply?

That's very, very interesting.  Well, they picked someone who can't complain via the Help Center because I have been complaining for months about not being able to view the contact form to send email to support.  I have Firefox 10 and they cannot see the issue--which is most of the form is cut off.

 So this is the only place to complain for me.  

 I will try just emailing by replying to another answer on another issue and include the same screen capture.

 Thanks for the feedback,

Pat

Here is one comment I just got from a site member (I think this is just the tip of the iceberg):

 "I agree on the “unfavorable” My Heritage site changes. I have yet to find the information in their big purchase of any value and more difficult to get any information at all.  It seems that if you want any information you have to pay yet another  fee for getting the information if any is of value. So far I have found the World Vital site of no value in finding anything.

The Fold 3 site also wants another fee for anything they do.

I am completely unsatisfied with My Heritage and probably will not renew my subscription when it comes due again unless they get back to the real world."

 Again, if you are not implementing these site changes to everyone, you are not going to get a representative feedback.  I found the video, but cannot find the blog--it says nothing about this change.

So, of course, you are not going to get feedback for the members. In the 9 sites I have, I have a total of about 680 members (and as soon as they put up the free site (from Back Up My Family Tree), that will add about 200 more.  They do not see this change--only I do, as admin, so please note that my feedback represents at least 680 members on 9 sites.

So none of those members will be giving you feedback--only 1 admin for 9 sites.  That is really not very representative sample for feedback on a change.

Yes, I have had to contact support several times because I have a lot of sites and alot of members to give me feedback and asking me to report to support as they don't find it easy (or impossible in Firefox) to do so.

We find it interesting that none of the suggestions we have made are being implemented--such as the way notifications are sent out now--without the title of the added posting and other very important items such as synching photo links with gedcom updates, or sending out notices each time a member joins another site-- but you are quick to add features that are not useful, add extra clicks and for what reason?

Yesterday's change came at a very inopportune time.  I am on the board of our local Genealogy Society and was to present a program for the group, part of which was showing MyHeritage site--I did not have a lot of positive things to say about it, having just had this shock of layout change!  I am also director of our local Family Center and see many members of the genealogy public on a weekly basis.

Many are looking for alternatives for collaborating online.  I viewed several of the free sessions on Rootstech last week and downloaded all the syllabuses.  I now have many blogs I can participate in and share my experiences with various collaboration sites.

Enough said.  You have great potential and have some nice features--one of the main reason we moved 9 sites from MyFamily.com (some are still there) is because of your notification features (which you changed), your tree (which we were told would become synchable with any new gedcoms we upload as far as photo links--but has not happened yet), Message boards, etc.

Suggestions:

1) Make the layout editable, as MyFamily.com does.

2) Add more tabs (not less) for the more heavily used items

3) Or leave it as is, but change notifications.

 Thank you.