I recently moved from Ancestry.com to myHeritage.com (Premium Subscription) just because of more interactive reports and charts ... but one thing, which continuously irritating is the display of STEP relationships on your site.
- 1st Wife
- Son B
- Son BA
- Son BB
- Son C
- Son CA
- Son CB
- 2nd Wife
- Son D
- Son DA
- Daughter DB
1) In ancestry.com, The relationship of "Son BB" with "Son DA" shows "Paternal Cousin". However, in myHeritage.com it only showing "Relative"
2) The Siblings of "Son B" in Ancestry.com
- Son C
- Son D
- Daughter E
However, in myHeritage.com, it shows only "Son C" I believe, Ancestry.com showing more accurate relationships; which I am also expecting from this site. Please resolve this issue.
Both of your issues are caused by an underlying problem where our tree does not connect between the families of the two wives of a specific person. This happens because the design of our family tree is made for one wife per person.
I will take this feedback and suggest it to the developing team, but this problem is actually a solution to a different problem (which means the this option might not be included) - where people might have too big or too complicated of a tree which might take too long to load or too complicated to view easily, and thus we make the trees more minimized. Ofcourse, you should be able to view the different parts of the family by clicking on the small tree icon.
I agree. I also suggest there should be no email field for anyone born before 1900, whether marked as deceased or not. I don't suppose anyone born before 1900 who is still alive will have an email address (although I might be wrong!)
I use the email function weekly with my family updates via MyHeritage. We truly are trying to use the site as a social, family netowork.
While I understand that you do not see the need for allowing for attachments or embedding photos, it sure would be nice if there was a reply all option on the emails that go out.
With so many folks used to having this option on real email, it would be nice to have that option on MyHeritage.
I believe it would also build interesting and involvement by more family members if they could communicate in this fashion.
I use a lot of documents and location photos for profile picutues of my earlier generations. I find it irritating that whenever I go back to open a photo used as a profile picture, it defaults to the small, generic box size.
This means anytime I change a notation, add a word, correct something, I have to resize the box again and again.
While this might not be bad for one person and one photo, but if it is a census document and I am using it on a dozen people resizing is a time consuming irritant.
Hi team....any chance of enabling the sorting of potential matches <from other site managers>, by their Country flag?....Many of our family trees extend into many different Countries.....As a selectable option, it would be really useful to look at the potential matches from just site managers within the same Country......cheers Ian
For the past week I have been "cleaning up" my trees and I find that I have to delete every "false entry" one by one. I have also used the function that shows if a person is related to my "main person" or not and aqgain I have to delete one by one onf the persons not related.
PLEASE add a function that allows me to mark multiple persons, like in most other programs by holding down the Ctrl key and click, and after that delete ALL marked persons. That would probably save WEEKS in a big databases.
I have two trees on my account with hundreds of the same relatives in both, none of which are getting smart matched to each other for some reason...not a one. Other than fixing that odd problem with the algorithm, when such automatic smart matching fails, I would suggest a mechansim whereby you could point the program to a match, which would then allow you all the features of Smart Matching, such as copying information from one to the other. Hopefully such forced matching by the user could also "wake up" the program to put the unmatched tree on its radar so that the automatic smart matching could work on its own for the rest of the ignored matches.
It would be a good idea to have the drop down option to select specific trees on the homepage. This is currently on the Family Tree tab. I believe that this would make it much easier for site members to find the tree related to them when they log in. Also, the family names should appear alphabetically.
Also, for over a year I have tried to work with your help desk to split my main tree and create multiple trees on my site. None of the instructions worked. I have had to use FTB to create new projects for each of the family branches I wanted to have separate trees for. These instructions should be reviewed and removed or updated to be more user friendly.
Currrently we do not have this option although thank you for the suggestion and we will take this into consideration.
We are working hard to update our site on a daily basis and are aware that some of our instructions are a little out dated. For that we have a special team dedicated to this project and hope to have thsi rectified ion the very near future.
Veteran's day has me thinking about all of my relatives that served in the Armed Forces. It would be very nice to be able to run a report that listed all relatives with military service with the details of their service listed.
I was wondering if there was a way to be able to identify which side of the family tree (maternal or paternal) a family member happens to be on. For example, I was updating my tree recently with Smart matches, and after adding the names I was curious which side of my family tree these people were on. I kept going backwards, trying to look for names of relatives that I knew, and I eventually figured it out, but it took forever. This becomes more difficult to do the farther back you go. I have several illustrious relatives in my tree, but they go back many, many generations, and I would like to be able to say, "Yes, we are related to so-and-so on our father's side". I know you are able to show the sex of the person by the color of the boxes on the tree, so I was wondering if the same could be done (maybe a colored dot or "F" for father and "M" for mother) in the boxes to designate that the person you are looking at is either a maternal or paternal relative.
Oh dear me, Another one of those issues that " we thank you for suggestion" and we will forward it to the relevent section f or consideration. Dont hold yoy breath waitng for action, Check back in three years time and I will almost guarantee that zero action has been accorded your suggestion.
If in doubt look back through the forum for say thre years an find the issues that were irritating the uses at that time - see if yoy canfind an issue that was - sent to the relevant deparmnet, and then check it out. My guess is that three year old "gripe' will still be a gripe.
Myheritage dont qactually take any notice of customer feedback.