Did you get a chance to move Flash to either the IE or Firefox folder?
We think this may have to do with something on our site that checks if you have Flash when you visit the Immersive Tree. But it doesn't necessarily check, if say, Flash is located in Opera (if you happen to be running Opera) or other locations.
That would be the reason you are able to view the home page with no problem, but when you go to the Immersive Tree you get the message asking you to download Flash.
Let me know if there are any changes after completing this step.
Have been trying all sorts of different things to try and fix this problem , the only thing I have found is that if I access my tree through internet explorer I have no problem viewing it , I chose to use AOL as my service provider because I like the format for viewing the web. I guess I will have to put up with it, but I don't understand why I could view before but not now ,nothing has changed on my computer so I am really confused. Anyway thanks for your help
More people decide (by life) to be cremated after they die. MH does not give de possibility to enter this as a alternative for burial. Ofcourse one can add the information in add. facts but to me it should be more complete to have a direct choice.
When I go to Edit details of a person on the Main tab of the person's details, I can see a few fields for death. Date, Place, Cause, Buried. In this case Buried is meant to signify the place a person was buried.
If I go to the Facts tab on the edit details screen for a person and Add a New Fact, I can choose Burial -> Cremation and add information about the cremation there.
In any case, the MANNER in which someone was buried (or not ;) is defined in the Facts section.
On Aug 24th, I did the upgrade as suggested. created an error after completion when it was to open. Since then I have sent emails and have received no replies. Can someone please help. no files will open, not sample or backups. I do not want to lose all my information. Please help.
I tried the backup help that was mentioned to another user. It operated the exact way and I still cannot access any documents.
If you'd like to remove your collage you'll have to delete the HTML code.
The HTML code is usually displayed in the "About Me" or "My Interests" section of your profile.
What you need to do is go to "Edit Profile" and find one of the above categories. You'll recognize the HTML code for the collage because it has MyHeritage written in it somewhere.
What is important, is to delete ALL the code, but not to delete code from other things you've added to your profile. The HTML code for your collage should begin and end with the same symbols - <p> is the most common one.
What I suggest you do is to cut/paste the code to a word doc or something and then go back and view your profile to make sure you got the right code. That way you haven't deleted anything important by accident. And you can save your collage if you want to post it at a different time.
Can someone tell me why when I go to my family tree I can not edit anyone? There is no edit next to facts or anywhere on the people in my tree. No one in my family can edit the tree online nor can I. We are all set to webmasters too. Please Help!