I have this same problem with my tree. I am associated with someone on the family tree so this can't be the problem.
I have over 800 people in my tree so I should be receiving calendar alerts almost everyday... but I haven't since last week. I just updated to a premium account last week and it's been since then that I haven't been receiving any calendar alerts.
The last time I published (using FTB) I had actually uploaded a new tree (the same tree, but with a different file name). This brought up my total from 500 to 807 individuals. I then deleted the old family tree (which had 500 people and with whom all the members were associated with).
Only after uploading the new file and deleting the only one did I notice that none of the members were associated with the individuals on the new tree. I then went about and associated most of the individuals with the new tree including myself.
Since then I haven't been receiving any calendar alerts (and others have also told me this). How do I solve this problem?
Yeah I got it, but under the "Events in the next 30 days" it only listed events in the next 4 days (7 events were listed).
Is this something else that has changed with the calendar alerts? If so is there anyway for me to change this (the liimit on the number of upcoming events that will be listed in the calendar alerts email)?
I'm not asking this because I actually want to be able to do this, but just because I want to know (in case I want to change it in the future).
When I was setting up new people, I put the wrong birhdate on one of my son's info. How do I go back in and edit. When I clicked on the question mark, it said that I should be able to go to a picture and find "edit". There is no "edit".
I am no longer receiving the e-mail notifications of family birthdays, anniversaries, etc. I have tried associating myself with a family member, but that has not worked. I just received a message from another site member who is also not getting the e-mails. Is there some glitch in the system? For awhile prior to this, I was getting an e-mail every day!
Hi, I am trying to create a book report, all options are ticked except indirect relations it won't let me change it, it goes through all the process of compiling the report but then stops at 0% on indirect relations, but not for all home persons. Why is it doing this ? Thanks
How can I allow other family members to add information to the family tree that I have created? I have published the information and invited them to join but they aren't able to bring up the tree in order to add information to it.