The procedure referenced from the FAQS for how to “make album private” does not work for Recent Photos. The procedure works fine for all my other albums.
My hope is that the Recent Photos Album is just a temporary convience tool and not accessible or indexable by anyone except site members.
REF: quoting from the site FAQ's -:”Of course, it is your decision if you wish to allow Google to index your photos. At MyHeritage.com it is possible to privatize your photo albums so they can only be viewed by your invited family site members…” and from the site "Terms" – “In no case is the personal information about individual members sold or otherwise shared with advertisers, sponsors, partners or other 3rd parties. And under no circumstances is this information collected or distributed in any form without your prior knowledge and consent.”
Is seems that you both have unknowns in family trees that were created online.
The reason the grey "unknown" shows up when you try to delete someone has to do with the way family trees are built and how the family tree program at MyHeritage works.
In standard family tree logic there must always be a man-woman pair whenever a child exists in the tree.
In order to comply with those standards, the family tree program at MyHeritage also requires a man-woman pair in order for a child to exist in the tree.
This means that anytime there is a child attached to two persons in the tree, and you try to delete one of those parents, the program is forced to keep a "person" in that place.
We are currently working on a better solution to this problem.
In the meantime, your best workaround is to make sure that there are no children attached to a person that you would like to delete.
I understand if this is frustrating for you because, for example, there may be persons "high up" in the tree that you need to delete and it would mean deleting a lot of children in order to get to him/her. The best thing to do is EDIT the information on that person if you can rather than trying to delete him/her altogether.
If you have further questions, please let me know.
Did you find the soulution? I am working on my family tree, but i have a lot of "unknow" people...when i look at my family tree, before i create a diagram....everything is fine....but in the diagram there are squares....of "unknown"...
We have myheritage on our home PC as well as on our little lap top (10"). We do most of the work at home, but take the laptop when travelling/researching.
Can someone please tell us the easiest way to update our files between the two computers. We dont want to have to type in the new info on both, neither do we want to delete a tree and reload a new one. Do we need to save / back up / export gedcom?
(I posted this in answer to your Genealogy forum post as well..)
Due to the fact that your family tree file is saved locally on one computer, it does mean you will have to transfer that file to the other computer every time you want to work on the tree.
There isn't a way to work on a tree simultaneously on two computers and then synchronize the information between the two of them. (it's possible to merge two gedcom files, but duplicate individuals will not be recognized so you'll end up with a mess if you try to merge two copies of the same tree)
There is, however, an easy way to save the family tree file together with the photos so that you can move it without hassle to different computers.
In Family Tree Builder go to the File > Back up project menu. Use this feature to create a backup of your tree.
Copy this file to a pen drive or other removable media device and transfer to the second computer.
Open Family Tree Builder on the second computer and go to the File > Restore project menu. Use this feature to restore the project and continue working.
When you want to transfer the tree back to your first computer repeat the process Back up > transfer to new computer > Restore.
Family Tree Builder constantly makes back ups of your family tree while you work on it. You should have a back up of the family tree that you can revert to if necessary.
You can also revert back to Family Tree Builder 3.0 at any point in time if you wish.
Hundreds of thousands of people have successfully downloaded and installed the program and have not had the problem you describe. It is possible that the family tree file you opened somehow became corrupt.
It would be helpful if you could recount the exact steps you took beginning with downloading and installing the new version.
I assume the file was fine when you viewed it in Family Tree Builder 3.0?
What languages are you working in?
Has anything else on your computer changed since the time you installed version 4.0?
It only has 138 people on it. Because I had free membership, I was only able to back up a small part of my tree. If we don't take membership out, does that mean that we cannot back up our trees and years of work can be lost?
If you want to use the option of backing up your family tree online by publishing it to your family site, then yes, you will have to purchase a subscription that will accomodate the size of your family tree.
The 138 person family tree is the only tree on your family site. I'm sorry, but we don't have another copy of your tree.
In Family Tree Builder you also have the option to backup your tree on your computer (File > Backup). This backup can be saved to a CD or other removable media device in the case that something happens to your computer.
You can use the backup option in Family Tree Builder to backup your tree of any size for free. There are no limitations on using this backup option.
I have mentioned in a previous message to "support" about the difficulty in determining which individual to select when tagging a photo when in Albums, when there are many with the same name i.e., I have many Charles and William LAWSON's in my tree. The suggestion was to include a birth date with each individual in the list. This hasn't happened yet when working in Albums, but the list does appear with dates when working in Tagging but I cannot select the person in the pop up list. It just won't highlight when you click, double click or even swear at it ! Is anyone else having this problem? I hope that it doesn't take months to resolve this issue. I am reluctant to involve other family members with this site until some basic problems are fixed. Response times from support are much too long and in the long run it may be better for me to set up my own hosted site.