Carol--I think I found the answer myself. Apparently the on-line calculator works fully for up to 5000 peple. Between 5000 and 17000 it only does 'close' relationships, so presumably for more than 17000 it doesn't work at all! My tree has 6298 people in it. Not small, but not huge either. Most trees that I have matches with have many more, some in the hundreds of thousands. I just don't understand why the on-line relationship calculator cannot be made to work the same as the FTB calculator.
Support Team--how about please, please upgrading the on-line relationship calculator to the same capacity as the FTB calculator? Site members do not have access to FTB and can only use the on-line calculator!
Yes, I do use the FTB, too, but I was using the online site's calculator to get the results I reported to you in this forum. Hmmmm. I haven't used it for about a week, so let me experiment with it somemore, and I'll get back to you soon. I'll test relationships that I know are 4th cousins to me. :)
On the bottom of the Charts page, you have the option to choose the person who's going to be the subject of the chart and also the amount of generations to show. (Please, see the below attached image).
I agree with all of those who have posted about this topic. In my opinion, this is a big mistake on your part to remove this feature. It is a valuable tool for those of us who like to do a deeper research into our family tree. It helps us in our reports to members of our family as well as helping our fellow site members understand their connection to each other. I can't understand how a genealogy service such as yours would not deem this feature a vital part of its website. I hope you truly do take a second look at your decision to remove it, and return it to your "Reports" options.
Thank you for highlighing this. I also wrote to the office about this. When you have a complex family tree members find this tool really helpful, I know some of my family members have missed it. I do hope you reconsider and restore it.