I noticed on my tree one of my brothers daughters who has 2 partners with 6 children between them was showing only 2, with 1 partner she has 4, also it is not showing the other partner when displaying the tree. I checked on my computor to see if I had changed it on the master tree and found that I had not. I then did a people search for the person and he was on the list so I loaded the tree from there and he was displayed with the correct data, I then clicked on the leaves to go to the partners branch and it displayed that side of the family, when I clicked back to his branch it dissapeared but when i clicked on the breadcrumb trail at the top I got the original display.
I then loaded the tree from the family tree page and it was the same and didnt display the daughter with 4 children, so this got me stumped so I thought I would recreate them on the tree and delete the originals, this then seems to have uncovered more problems. The family I created didnt show up on the tree, I have created this family as another brother to me, when I did a search for this brother that I had just created he was on the people list and I displayed him. from this search he appeared as my brother and was shown on the tree.I then loaded the tree from the main tree page and he wasnt there. Taking this a stage further I gave mself and the present wife a couple of test kids. When I displayed the tree from the tree page it shows the rest of my brothers and sisters with their partners and their kids but the kids I had just given myself were not there. when I click on my wifes leaves for her branch they are displayed.
I did a search for my test kids and displayed the tree from there and it was like a compleatly different tree from that which is loaded from the main tree load, it displayed all the details with my test kids and my extra brother
Why does it not show the 4 kids of my brothers daughter?
why does it not show her partners?
And why does it not show the test kids I gave my wife when all the other generations for the rest of my family are shown.
If you can understand that I would be grateful for an answer, If you need to go into my site to look and understand, you have my permission
It is doing the same thing to other members of the family, one of my other neices, when the main tree loads she hasnt got a partner, (or even a leaf to see her side of the family) but she has a partner and a child, so basically it is not displaying the correct information
Large trees are sometimes not displayed correctly online. You actual data is intact though, don't worry.
We are now making some changes to the Flash application of our Site, to handle such large trees. These are infrastructure changes, and as such will take a few months.
I will let you know as soon as this problem is fixed.
I have a family tree setup now of 574 members, when adding a picture to a certain member I get a windows error. When I try to add the picture again then the program just suddenly exits. It's become a random occurence and I really want to carry on with my venture to finish my family tree.
I love this software, so if anyone knows how to fix this, please let me know.
When posting a new link in activities --> links --> add new link, it asks for address, title, & description. When returning to the page that lists all links, only the link title is there, not the description. myHeritage needs to add a line under the link title for descriptions to show, so that family members can have an idea of what that link is for.
Dobrý deň.nie mojou vinou sú zamenené obrázky(portrety) v prehľadavači rodokmena
rodina má upozornuje že to pletiem ale ja som to tak nepridelil !!!Nemôžem to ani zrušiť lebo v pracovnom programe jew to správne,ale na webe sú niektoré prtrety zlé pridelené.Mám aj súbori na viac a nemožem ich zlikvidovat. a tretí problém manželka si nevytvorila súbor ale zrazu ho má.
Po přidání ex-manžela ke své manželce, je současně označena jako moje ex-manželka a nemohu tento vztah opravit. Možnost manuálního vytvoření vztahu jsem nenašel.
After addition bottoms up- husband to his wife, is at the same time marked like my bottoms up- wife plus I can't this relation repair. Possibility manual form relationship I'm do not find.
Díky za radu. V programu Family Tree Builder jsem měl vše OK. Problém byl pravděpodobně někde v přenosu dat na server, kde se přenesená data neaktualizovala. Už je vše v pořádku :-)
Would it be possible to have other language forum queries be translated to English? All replies from the support teams are in English. Why not the original queries? Some of the replies from the support teams are intersting, but it would be nice know what the original query was.
Even though we can use Google Translate to understand questions in foreign languages, we would not like to post the translations online as they are very crude.
If you are interested in a certain question, you can use Google Translate to translate it yourself, or write to support asking for an explanation.
Birth dates aren't just birth dates for us. When you enter a date in the tree, we take that information and do a lot with it in order to provide you with different features like Calendar Alerts, Statistics, etc. In order to provide these features, there must be a standard date format that our system works on.
A full date with day, month and year is required in order for us to calculate the information required for these features.
You can always add a custom event in the Events tab. Custom events will show up on your Upcoming Events.
