I wouldn't say that the charts are working fine on the Family tree builder, I spent a full day yesterday, tweeking and finalizing the family tree for a printing of a large poster.Had pictures for every member,about 100.Our family reunion is coming up soon, and when i was pleased with the way it looked, I published it, it took from 6:00 pm till sometimes this morning to complete, and when I checked the site, it took me to the Heritage.com, looked nothing like the format I had selected, and there were no photos!! Also all the photos were gone from the Family tree ,I am not a happy camper, let me tell you!!!
Somebody better be "working on fixing the problem,I've been working on this project since March,The reunion is at the end of the month, and I still don't have the fine poster I thought I would have!!!
My original problem was from FTB site,after making my family chart,i published it so as to have it in a PDF,I can not see anywhere on that page where to save as a PDF,It took over 9 hours to finish publishing and then there were no pictures. I've since redone it using My Heritage format, but do not like it as well as the one from FTB.I don't know if you can see my sites??if so, you'll see what my frustration is coming from, all i want is to do exactly as you sugested, save in PDF and take it to my local print shop, thanks for any help you can give me,louise
My niece set up a family tree. On the welcome page the Family Tree Summary tag is reporting that my father's birth is the earliest event and that he is her father whereas he is actually her grandfather. when we review the family tree the relationship structure looks correct. How could this happen and how do we fix it?
I was able to tag some photos I uploaded, but then when I tried to upload more, they won't appear in the tagging area. How do I tag a new photo? The box that says upload new photos is useless, because the uploader doesn't work.
Yes I have the most up to date version on my pc. The book that I created was a test book when I first started my tree, since then I have added alot more and would like to create a book to show at family reunions. Now it will not let me create a new book. Do I need to delete the old book to make a new one?
We are sorry, but the date on our site is set according to our servers, that are located in Texas. We understand that this causes some discrepancies in dates on the site, and we apologize for the inconvenience.
I was looking at my upcoming events on my site and I notice some of them that has the date set to tomorrow, the site says "(today!)". It is about 7:00 Central, which Texas is Central as well. Why does it say today when it is actually tomorrow, even where you said your servers are in Texas? Does the servers dates need to be reset to be the correct dates?