Hello, I entered a family member into FTB & uploaded him & he was on the website. I then sent him an invite to join the site & whilst he is still there in 'Tree View' on the site, he comes up as 'Unknown Unknown' on the list of people who I have invited to the site. I've checked and and he is not set up as being privatised. Any suggestions?
I have apparently lost my photos from my latest published tree. I have two trees published, an earlier one WITH the photos, and a later one WITHOUT the photos. I think i published these two files from different computers so they got a new ID.
I can't find any way to move the photos from the older file to the newer one. I was hoping there would be a "download/upload" option for photos I could use. I'm really - REALLY hoping I don't have to reload all the photos again individually.
I looked at your family site details and I see there are no photos on your family site.
If you have a tree in Family Tree Builder with photos, use the File > Manage Projects menu to open the tree. In the Manage Projects menu you can see how many photos are in each of your trees.
We don't have a function to allow you to transfer photos from one tree to another though, so in either case you will need to add the photos to the more up-to-date tree manually.
I have a HUGE problem. I have two people listed as maried (and there are number of children and grandchildren entered already) but it turned out that actually the father should be a different person of the same name. So If I could enter the correct marriage details and move the children to the new father, half of my problem would be solved. The other part would be to delete the "wrong" marriage - without deleting the wrong husband because his sister (and what follows him) flows into a different part of my tree. So basicly I would like to be able to do two things:
1) move all children to the correct father, and
2) remove the incorrect marriage (is there a way to break that marriage link?)
A bit complicated but seems I may have this problem in more places in my tree. Please let me know if there is a way of fixing this otherwise I may need to reenter information for hundreds of people and I am not up to it ....
I also need to make this type of rearrangement within my tree. One woman in my tree had FOUR husbands, which was not discovered until I had created the entire tree under one surname!
Where will I find this option when it becomes available. Or how soon is "coming soon"? :-)
I have the same situation, but it involves a Jr. and Sr. with same name. Another family member entered info incorrectly. Is this function now working? And where do I get the info on how to correct.
on my family site under my family tree and the manage tree there is no gedcom download option at the bottom of the page as shown inthe help section. Where else can i download the gedcom file?
part 2 of my question is how to attach a person in 2 places on the tree at different places
When checking your account details, I can see that you are not a site manager of the the family site "patel Web Site" and this is why you are not allowed to download a GEDCOM file.
You have 2 options - either to ask the site manager to download the GEDCOM file and send it to you, or ask him to promote you to be a site manager. Thus, allowing you download the tree.
Regarding the 2nd issue - please view this FAQ item -
Is there a manual telling us how to accomplish various things on our site? A few days ago I asked for help with making a square around my sister's face to identify her as she was the only unidentified person in the photo. No reply. I'm having other questions and don't know where to go. Doesn't joining My Heritage entitle us to support? The "Help" function doesn't help. Must I pay more for support? I want a reply from Marsha Goodwin. Thanks.
i'm wondering about using information from others sites (smart matches) & research. is this permissable? are there rules & regs about this? i don't mind sharing my information but certainly wouldn't want others to think i 'stole' their infomation.
I have struggled with this problem also and have resolved it for myself as follows. I am delighted to share whatever information I have with fellow myHeritage users and therefore have made my family tree accessible to all other users. If they want more, all they have to do is ask or request to become a member of my site and have full access. If one does not want to share any information at all, one should make one's site completely private. I have gratefully used and down-loaded information from other sites, but I always try to let the owner know with a thank-you note whenever possible. When there is a smart match with a completely private site, I try to contact the owner, who sometimes responds but often not. I hope this helps.
There aren't "rules" about the behaviour of "SmartMatch-pales".
It is polite to discus this with the site manager that you take information from- mostly about privacy conditions (Some sites are more private than others).
If you are a member of a site, you can take the information from this site- and this is the idea of SmartMatches- to expend the research. But it is for the best to ask the manager if it's ok with him.
I mistakenly started to add children to one person in my family tree. After recoginizing my mistake and removing the information an unknown box remains in it's place. Haven't been able to figure out how to remove the "unknown" box as there doesn't seem to be an option for deleting it.
hi,
I have enabled getting Email alerts from Any relative under my site preferences
Under point 2 - event Reminder , send calender alerts by Email selected and Family distance as - Any relative.
Still the Newsletter/calender alerts which comes in Email, only shows near relatives not distant ones.
Please advise.
Manish.
Chandni Verma (born Patel) Related by marriage: 5 steps
This signifies to me that you are indeed receiving alerts for relatives other than close only.
Maybe a particular event you were expecting to see isn't there? In this case, I would check that event to make sure it is in the proper format so that it will show up in the alerts.
Somehow, now I am getting calender alerts. Not sure why they were not coming earlier.
But now I have noticed that these alerts are not shown on my home page . There is a section for upcoming events on right hand side, and the event which you mentioned, it's not coming ther.
