If what you are researching is a specific location I recommend this "Top Tip" for searching by location only to start with. For this particular research go ahead and type for example "Australia" into the Place field and click search. You will see over 11,391,021 results in 620 collections.This is too many to go through obviously, but will give you an idea of the collections that are available for that particular location. I recommend the Summary view of the results. This will list a few hundred collections by category. At this point you have several options for proceeding with your research and I will leave it up to you to decide what works best.
1. Choose a database that is relevant to your search from the list. Click on the database name and you will be able to narrow your search for that particular database by clicking on the 'Edit search' button to the left.
2. Choose category of results that you want to research from the 'Narrow down by category' section. If you know which category you are most interested in click on the link to that category. You can then narrow the results by adding additional search criteria like a name or year.
3. If you know that you are interested in some specific criteria the 'Refine your search by:' section of the search results page is an excellent place to filter down the search results. Look for this section in the bottom left corner of the search results page. Once you locate the section titled 'Refine your search by:' click on the First name or any other category and you can narrow down the search results to a specific criteria that is found in the records.
4. It is always best to search for general criteria and then narrow down the results a bit at a time. If you want to enter in all of the details you know about an individual on the first round try the Advanced Search. The advanced search allows you to set the matching type and provides search fields that are not available in the basic search. Just remember to think about what record you are looking for and enter the details accordingly. For example, if you are searching for the birth record of a grandmother, be sure to enter her maiden name as the search criteria.
I didn't even voluntarily join. I live in NZ. I came a cross the site some time ago and today received an email from them about my web page. I DIDNT even KNOW I had a web page! Trying to contact someone to delete it is, apparently, impossible. I do not want this page - certainly not for the family of my ex. My sister-in-law has an extensive family tree - none of which traces to the US!
If more people like you shared knowledge then myheritage would be much better.
My concern is that YOU figured out how to open the file- how many thousands of users are in the dark.
I'm too expensive ;-)
Is this not the idea behind a community, to help each other?
To solve this kind of problems it's very hard, if you are a 'standard' Windows enduser. This users buy a PC with preinstalled windows (or install Windows at home). Everything looks good and you can start to work/play/surf/whatever. This is one of the vision of Microsoft, too. Do You remember the slogan 'Information at your fingertips'? The user should not know, what's happen behind the 'pink cloud' of the Windows desktop. This could be ... if you don't use your PC with some kind of spezialized software. At this point the life will not be very easy, sometimes ;-)
I think you will not hear from support for many days. I think the "new" software version they recently installed for you is very buggy and the support team is very very busy trying to find and fix the many errors :(
If you accepted the "standard" default settings when the Family Tree Builder software was first installed on your computer it is not likely that you have now lost much data [when you were trying to fix your problems yourself] :) There will be at least 3 files residing in your computer that are previous versions of the file that you think you have just mangled. The default setting for Family Tree Builder is that it automatically makes backups of your tree in case you want to restore a version you created some days before the most current (possibly "damaged") one. The backups are compressed and typically are named something like
BirgittaTree - 2013-02-28 13-29-39.zip
Also, every time you use Family Tree Builder to publish your tree to the myheritage.com another backup of the previous version is automatically kept online. If you published hourly or daily or weekly you will have many backups (of previous versions) online. I strongly recommend you do NOT continue working on your tree until the support team answer you. But DO relax - I very much doubt you "played with" the normal settings when you installed FTB so you will be fine :) You may have lost a couple of hours work but that's all. I do NOT work for myheritage but I am a software programmer; they're not even answering my ticket and that is VERY unusual. I am sure that they have a major problem with the new version and the fix is going to take several days :(
Help, I just paid for the premium upgrade to be able to load a family tree I created....but I can't find the Premium edition on my profile? I've looked at all the forums and FAQ's but tthey don't help much. One thng though...I was not able to do the confirmtion code on line. The site had gone down and I didn't get it entered....(it kept spinning on the call me.....I have reciept number, and an order number and confirmation numbers. It's already out of my bank account.....Help....
I was invited to my mother's excohabitant family tree and logged in to watch, what do I haveto do, to startmyown tree? I can't find where I do this, becauseeverytime I log in now I end up in his tree.:(
I am trying to find a solution to have a man and a woman having a baby without being married - on the familytree :-P
Even if I list them as "Other" the program insits they were married at one point.. I dont want the man and woman to be conected in any way other than that they are the biological parents of a child. There is no other conection - at all.
You can designate the relationship (as well as married, divorced, separated, widowed) as engaged, partners, friends (I used that once in this situation) annulled (I have one of those) unknown or other.
And the name could be 'unknown', or sometimes I use the name of the child here; say, 'Mary's father'.
Or if you know Mary's name is 'Smith', after the surname of the father, just call him (surname) 'Smith'.