Many thanks for the news, although the epitet "flawless" is rather mildy put! Unfortunately my question was not formulated very well. Two independent issues were put forwarded and it was not completely sure which one was addressed. I conclude that you addressed the Smart Matches issue and that the other one was not addressed at all. It is the first time I have got feedback on my numerous complaints on Smart Matches and that somebody else but me and many fellow genealogists are deeply concerned. The Smart Matches feature signifies a major change in paradigm for the common genealogist. The idea is brilliant but probably your master plan was that Smart Matches would just nicely support conventional genealogy work, where you dig into databases and documents to find solid data. You could ascertain yourself that the data put into the family tree matched the original data. What now happens is that people indiscriminately and predominantly transfer data from other family trees using Smart Matches, without bothering to check whether the data is corroborated by solid evidence or not. Actually it is alleged that when somebody has put in something in his family tree, it is assumed correct. I have seen that when I have built up a branch in my family tree, where I am the sole provider and owner of the information content, I have received information from MyHeritage that now my information has been corroborated by four fellow web site keepers and may now be assumed correct. Being the sole originating information source I know this is an absolutely wrong statement! It is something called circular evidence, which is not evidence at all, but does everybody understand this? I see this as an example of many that the quality of MyHeritage information content is corroding seriously and is not under anybody's control.
A major effort should be put into error checking (methods, tools etc.) when using Smart Matches and the whole process should be carefully reviewed and redesigned. Also the impact of the Smart Matches on a much wider scale should be reviewed and addressed.
I have contacted SUpport, am Premium Plus member and no response to fix the problem. Here's the email I received a few days ago:
“Good news: we have given all the users who have a subscription to WordVital Records or FamilyLink (the websites we acquired last year), a free data subscription for SuperSearch for the same duration. You are among the users who received this gift from us so you can enjoy Record Matches, for free!” I have a subscription to WVR until Nov 2013 and I am not able to access the data images for free--it only shows a page asking me to pay AGAIN!!!! I tried to post to your BLOG and you censored my post!
I just want the access promised above in the email for current WVR subscribers. The only response I received said I had to pay AGAIN and that is just outright FRAUD!
Thank you very much for a timely response to my second email and to these postings--after the first reply, it did not look right to me, so I decided to pursue this as I was very anxious to give this a try--it seems a very useful tool and seems to find better results than just the "records" search or searching on WVR alone.
Hello all. I'm a freelance journalist currently trying to put together an article on a genealogy-related topic. I'm currently searching for single hobbyists who have lost significant portions of their genealogy project, due to weather damage or some other misfortune. If anyone has a story that they'd like to share, please contact me through this MyHeritage.com thread or my MyHeritage.com profile. Thank you very much for your time, and I look forward to hearing your responses.
(P.S.: I've tried to place this in the most appropriate part of these message board forums as possible. If for some reason there's a much better place for this post, please let me know and I can move the thread. Thank you.)
When we want to change Personel Photo in our Personel Profile then we click at edit icon on top right hand of the old photo, we wait for so long time or may be error occur.
I am in the process of updating my MyHeritage Web Site in preparation for extending my subscription, and I need some help on two questions.
My Web Site (LAREAU WEB SITE) contains the following Trees:
FAMILY - Earlier Version (400,879 individuals)
FAMILY - 15 Sep 2011 (465,536 individuals)
FAMILY - 18 Aug 2012 (479,764 individuals) *Default Tree
HMAV Bounty - 1 (9,661 individuals)
HMAV Bounty Collaterals (9,302 individuals)
First of all, I need help deleting 2 of these trees. FAMILY - Earlier Version was the original tree on this site and is outdated by 7 years. This tree had over 1,300,000 SmartMatches, about 500,000 of which were responded to awaiting the other member's response. When I removed the SmartMatching from this tree a few weeks ago, those SmartMatches went away (as I intended, as many were matching to possibly obsolete entries). FAMILY - 15 Sep 2011 is a revised and updated version of the Earlier tree, but is now outdated by 1 year and replaced by the most current version. This tree was never connected to SmartMatching, as I only treated it as an interim update, and was still concentrating on the SmartMatches of the Earlier version.
The most current version of this tree is FAMILY - 18 Aug 2012, which I put up by GEDCOM on that date. I have designated that as the Default Tree, and have set it up for SmartMatching. My question is how long I can expect it will take before SmartMatching begins, and if either its size and/or other ongoing system changes are occurring that is or could delay its start. There does not seem to be any problem displaying the tree or searching on it, though it did take about 2 weeks after loading for that to be accomplished.
The other two small Satellite Trees (HMAV Bounty and HMAV Collaterals) are both processing SmartMatches and displaying with no problems, and for now, I have been concentrating on working with those until the main database starts working.
I used to delete my old trees all the time after uploading new updated trees via Family Tree Builder. The Smartmatching would take no longer than 2 days to update on the new tree. This all changed about 3 months ago and the Smartmatching no longer functions. I regret deleting my old trees now with the stored Smartmatches.
Please note that each time that you publish your tree to the site the Smart Match calculation process is restarted. This means that if you publish your tree very frequently you may experience a large delay in receiving the new Matches.
I have now made a change in the database so that your site's Matches will be processed faster. Please wait 3 days without publishing a new version of your tree to the site, and you should receive Matches.
If this does not resolve the problem, please let us know.
Thanks for the information, Marco. I have the feeling that they may be doing some major changes to SmartMatching, although it is still working on my two satellite trees (not related to my large tree). I have always rather worried that having two outdated huge tree versions out there (and the resulting 1,300,000 persons on the Web Site, along with 1,300,000 SmartMatches that have supposedly been archived on one of the outdated trees have been contributory to keeping the system moving slowly. Things have started moving faster with the SmartMatches archived, but like you, I really would like to get the SmartMatching started on the current version of the tree.
My plan has been to have family members contribute to my online family tree on myheritage.com. I thought I could periodically download a gedcom copy of the tree and import it into Family Tree Builder as a backup. However, when I just did such a download, I note that there are different profile photos for most individuals in the tree. Some of the photos in the online tree did not seem to get downloaded at all (particularly those associated with events) and that I now seem to have at least 3 and sometimes 6 copies of each of the photos that did get downloaded. The names associated with the photos are now meaningless computer-generated names. In the event that I ever did have to create a new online tree from the one I downloaded, I'd have to re-enter the title, place and time of each photo because the name is now useless.
I realize I can upload a copy of the tree directly from FTB but then it cannot be edited online. Please note that this is all with PremiumPlus membership and the latest version 6 of FTB. Any suggestions for a way to get a local copy of my online tree would be greatly appreciated.
I have had exactly the same problem. If I export a .gedcom file, the photos are put into another folder with meaningless titles and each would have to be renamed and downloaded back into my tree. My Heritage has been unable to give me a solution to this problem.
Many countries like mine use accented letters. With MyHeritage it is a constant and major source of problems in particular when importing or exporting Gedcom files from/to other systems. Smart Matches seems to suffer a lot and works even more erratically and unexpectedly. Also, when maintaining a family tree like ours, where the people live in bilingual countries and most of the place information has to be given in two or more languages it is difficult and tiresome.
The problem is created by the presently used and severly limited letter coding system. For that purpose the Unicode system was developed which encompasses all the letters you could think of. Already several years ago senior members MyHeritage promised that all their systems would be converted to Unicode very soon now. Well, we are still waiting. What is the last information on the project?
A few months ago the MyHeritage server for us in Finland changed to use a server located in Sweden. Regrettably this often has increased the response time of the service quite a bit. Obviously the change was made to reduce the load on the server located in Israel (?) but for us it led to a worse service. Is there anything you could do?
