When you create a Family Book or Book Report (FTB) it will not respect these configurations at this point in time. However, you have a "Married name" field for all women in the tree that you can use to bypass this limitation. Under circumstances in which a married woman takes her husband's last name, you don't need to fill in this field as it will be done automatically by the program.
In the case the married woman does not take the husband's last name, enter a space in the "Married name" field for this woman. Now only her maiden name will appear, including when you create a Family Book/Book Report.
When you import a tree at MyHeritage, it is displayed in branches simply because it is impossible to show all individuals at once.
All 110 individuals in your tree are there, you're just viewing a branch of 52 people. If you click on the blue and pink boxes at the top of a person card you can move to a different branch of the tree.
Unfortunately, we don't have this, but its a really great suggestion. I'll make sure the developers hear about it!
You can add news articles to your family site though. These will appear on the Home page of your site so your family members will see them when they visit the site.
Articles can be added in the Apps tab on your site.
The simple fact of the matter is that geneAlogy (if you look anywhere on MyHeritage you will see it spelled this way) as a popular hobby originated in the US and the market is dominated by Americans. Its not something we designed or planned in order to thwart your efforts at researching your family tree.
The opposite is true in fact. Our CEO, Gilad Japhet, saw this fact and is dedicated to creating the largest database of worldwide records. His mission is to bring together as many records databases from around the world as possible. We have teams of people who are working every day to cooperate with owners of different genealogical databases in countries around the world.
However, we had to start somewhere. And somewhere (we are a business after all and have to make business decisions) is the US. It would be silly to ignore the largest market in the world.
Keep in mind that SuperSearch is an extremely recent addition to the MyHeritage range of services. It's less than a year old! Compare that to Ancestry that has been around for decades.
Already we have more global databases than they do. And this is only the beginning. Granted, it will take your patience while we do the work to make SuperSearch much more global than it is, but I assure you, the vision is there. Now we are on the journey.
I can understand that you might have doubts when you find the online tree you're familiar with has changed.
So, what's so great about the new tree?
The look of the tree hasn't changed much so you don't need to relearn how to use the tree. Viewing, navigating and searching the tree is basically the same and editing the tree is very much the same as well.
There are some nice additions though, like the Radar, which allow you to see a "map" of the tree and instantly jump to any place. In the previous version if you wanted to travel through the tree, you had to click and drag endlessly to get anywhere.
The new tree editor only has one style (or view) right now - the Classic view has been discontinued - but that will change as we're adding some new styles so you will still be able to see the tree in the view you like best.
In the new online tree when you hover over a person or click on that person's card in the tree you get their basic information, rather than seeing it on the left hand side in a panel. This gives you a lot more real estate for viewing the family tree in context and it also shows you information about people in a more dynamic, integrated fashion. If before you had to click on each person in the tree to see their basic info, now all you have to do is move your mouse around to anyone and their info immediately pops up.
We streamlined the editing options. For example, in the previous version of the family tree editor you also had a lot of other options that didn't really belong in the ADD phase. All those options have appropriate places now that make much more sense. There are more flexible options for adding dates in the new tree editor. You can add dates like "before", "after", "from...to...", etc. Adding and editing marriages and partnerships is quicker now too as the fields are located in the instant, basic editing fields.
Birthday and anniversary notifications are bigger and brighter, add me cards show you where you need to add more ancestors, you can invite people directly from the tree by adding email addresses and more.
An important change in the new online family tree is that it is now HTML5 based. This means you can access and edit the tree from any mobile device or tablet, which was not possible before. The switch to HTML5 also made it possible for us to offer editing in the MyHeritage app, which is great for people who edit their trees online - you can now truely edit your tree anywhere, anytime.
Family Tree Builder users will also benefit from editing in the new tree as version 7.0 of the program will offer the ability to make edits online and integrate them into your tree in the program.
We're really starting to bring together all the different aspects of MyHeritage to give you a more seamless experience.
There are a lot of good things about the new online family tree. I hope you will give the new online family tree a try and come to appreciate the improvements we've made.
You are not the only ones who weren't happy with the removal of the left side panel. We've seen that this is a very important feature of the online tree editor. The developers are currently in discussions about brining it back.
Dear sir, it is absolutely your right to post on these forums, but please have the courtesy to use them respectably.
You may not like the changes and you may feel very strongly about them - that is fine and it is important feedback for us.
However, it does not give you license to attack anyone personally. Nor does it benefit anyone reading these forums.
If you have problems using MyHeritage we will work to fix them. I see in your other post that it looks like you might be having some specific issues that we can investigate. If you would like me to look into them for you, please tell me.
The bottom line is, changes are inevitable. It's not only MyHeritage that makes updates to their products and services. This is a simple fact of life on the internet. There will always be features that you like and features that you see and ask why?
We cannot please everyone. However, every person on the MyHeritage team knows we do the best job we can.
If you want to provide feedback that we can use to improve we are definitely listening...
There are several videos that were not recorded with sound by design. They are short tutorial videos showing how to do various things like import a GEDCOM, etc.
You shouldn't have any trouble using the family tree very quickly even if you have thousands of individuals in the tree.
If editing is "locked", perhaps you are using Family Tree Builder? Family Tree Builder trees cannot be edited online.
Married name preferences for women can be adjusted both in Family Tree Builder and online. Married names online can be configured in the Site Settings menu under the Genealogy section.
I looked at your account details and I can see you have several trees on your family site.
One of them is a really amazing tree with over 20,000 individuals.
I also notice that the first tree to appear when you visit your family site is a tree with 3 people in it. Not the large tree.
Is it possible that you were expecting to see the 20,000 individual tree when you enter your family site? I fixed that for you now, but if you need to fix it again in the future, you can do it on the Family Tree > Manage Trees page on your family site.
Just click "Set to default tree" to make the tree of your choosing the first tree to appear when you go to the family tree tab on your site.
Also, if you need to get a copy of your tree you can do that on the Manage Trees page. Use "Download to Family Tree Builder" if you use the software to build your tree and use "Export GEDCOM" if you work on your tree online.
I apologize if my message seemed condescending. It is common for people to mistakenly think that the data has become corrupted when, in fact, the tree that appears first is not the tree they were expecting to see.
Here is a version of Family Tree Builder where the problem with inconsistencies does not occur. You can download this over the version you are currently running and work on your tree with no problem: http://www.myheritage.com/FP/FamilyTreeBuilder/family_tree_builder_5314_cd.exe
You can restore the tree by opening Family Tree Builder, clicking on File > Restore Backup and selecting to restore the backup from your family site.
This inconsistencies problem is a very serious one and we are working as hard as we can to take care of it.
I apologize sincerely that your experience here at MyHeritage has been such a harrowing one. I've created free backup service on your family site in compensation for the trouble you've had. Backup service automatically creates a secure, password protected backup of your family tree that is separate from the copy in Family Tree Builder. That way, you've always got a copy of the tree in case something happens. Backups are created once every thirty days and you get an email when the backup is ready.
If you have more questions, I will be happy to answer them for you.
Your data subscription is intact and working. You have full access to all the collections on the Super Search.
Your family site subscription was refunded to you as a chargeback since you disputed the charge on your credit card. However, I left your Premium Plus subscription active. You can continue to use it for free.
I apologize you had troubles with your subscriptions. I'll be more than happy to help you with any questions you may have.
If you notice, the banner has now been removed. As I mentioned in the personal email I wrote you, banners are temporary and it is ALWAYS possible to minimize them.
For your general knowledge I created a feature request asking to allow Premium and Premium Plus users an option to minimize the banner by default so that everytime you or your site members visit the site they will not see the banner if the site manager chooses not to show it.
I spoke with the VP about it personally and made sure the CEO heard your concerns as well. I'm not promising anything, but I want you to know that we hear you and are listening.
While we reserve the right to notify you about new features at MyHeritage (note this is different from advertising), we do listen to your voice. It is very important to us to hear your feedback and we work hard to try to incorporate your ideas as much as possible.
Of course, it's important also to mention that we are a business and need to do things that businesses do in order to continue to offer so many free services - such as the Mobile App.
If you find that MyHeritage doesn't suit your needs, it is your decision and we respect that. You should find the place that fits you best. Family history research should be enjoyable.
There will always be pros and cons about the service you use, no matter which service it is.
I personally believe that MyHeritage offers an excellent service comparably. For most of the Premium services we offer, there is a free version, and there are many free services other than these available on the site. We are constantly working to make MyHeritage a safe, friendly enviroment with the latest technologies available for your family and your family history research.
We do our best to balance your requests and needs with the need to prosper financially.
And we appreciate these types of dialogues. They are important to our growth.
It is permission problems on temp folder. Some people like me keep to make things clean, so I remove local tem and tmp variable from user profile (Standard system wide %windir%\temp is used then). As it turns out it has no permissions for users, so I just added Everyone group with Full Control and it works.
I even didn't have to restart Chrome :D
I hope I answered all your questions here. If you find you'd like more information about something, let me know.
Subscriptions
When you buy Family Tree Builder Premium you get the Premium features for life.
You also get a one year family site subscription for one family site.
At the end of one year, you can decide to continue the family site subscription or contact support to downgrade the site back to the free level.
The 250 person limit applies only to your family site. You can add as many people as you want to the tree in Family Tree Builder without upgrading.
In addition, upgrading to Family Tree Builder Premium gives you access to features like Smart Research, which is a really important tool for efficiently searching the names in your tree. Premium members also get online features like the Timeline that shows the path of events in a person's lifetime in a beautful display.
Smart Matching
You get Smart Matches both online on your family site and in Family Tree Builder.
Getting Smart Matches is free. You don't need to be a Premium member to view the matches regardless where you work (online or in FTB).
When you publish your family tree to a family site at MyHeritage your trees are compared to all the other trees on MyHeritage.com.
If two names match then we show them to you.
There is a compare screen both in Family Tree Builder and online that lets you view the matched person within the context of the tree (with non matched names hidden) to help you get a better idea if the match might be real.
Matches are performed on a number of criteria, such as name, date of birth, names of parents, etc.
Matches get a rating which you can view to see the quality of the match.
The rating shows the criteria that matched (or didn't) to give you a better idea of the quality of the match.
Matches with a higher ranking are shown first in the list so you'll get the best matches at the top of the list.
Premium and Premium Plus members can confirm or reject matches and contact the owner of the matches to get further information.
You can have as many family trees as you would like on your family site as long as the total number of individuals in the trees is within the limit for the site. To illustrate, if I am a Premium member and my site allows me to have 2500 individuals in the family tree, then I can have one tree with 2500 people in it or 2 trees with 1250 people each or 10 trees with 250 people each in them.
In your case 5 trees should easily fit within the limits for a Premium subscription. I personally think it's easier to have one family site to manage. It's much easier to have one location for all your family members to view the tree.
However, that's my opinion. Some people prefer to have separate sites for each tree. It's entirely up to you.
Now that FTB 6.0 integrates the online features in the program it will be perfect for someone like you who prefers to work mainly with Family Tree Builder.
