I would like to change my expired Premium account to Basic. If I understood well, we should fulfil the conditions for that and we are not planing to extend our family web right now, thus Basic membership is ok for us.
I have used your website before and I forgot which mails was my account mail, during time, I have changed e-mails or deleted some of them
now I am using this one and I have currently 2 family tree on your website which I have no way to access to, I have searched and added too many people on them and I dont have backups on those family trees
I wanna use my old family trees, How am I going to access them, if you can help me with this how am I going to merge these accounts into one family tree .
When I added people to my new tree your smart matching features showing me my 2 old accounts.
this is my old profile link that I dont have access
Har skaffat mig en Mac dator och jag undrar om jag kan fortsätta att jobba med mitt träd online? Hade en windows dator när jag skaffade abonnemanget. Kommer det att komma ett Mac program att ladda ner?