Just start your tree with known relatives and ancestors abd work from there. If you see a link that one of them seems to have, then do some research and you never know where things might lead.
I understand how to invite the administrator of a tree you have a SM with to be a member of your tree, and I know how to request membership on another tree without a SM as well, but I can't figure out how to invite another myheritage member who does not have a match with your tree.
To invite another MyHeritage.com member you should know the email of his/her account. Then, enter to the section: 'Home' > 'Invite more family and click on the link '-Invite more people manually', located on the lower part of this section.
Hope this clarifies. Please contact me if you have further comments or questions.
I have followed the direction in the faqs on how to delete a photo ( click on little tool on bottom right side of photo, then delete) but when I click on the little tool icon there is no option in the menu to delete the photo.
This is of a live person which uploaded from my Family Tree Maker on the computer, which I need to delete.
I also can't find how to hide living people either.
When you view a person't profile, go to the top right of their picture, there are icons in order-"View Photo", "Change Photo", and Delete Photo". You actually have to scroll over it though, because they don't appear unless you scroll over them.
Living people are automatically hidden from nonmembers of your tree, there is no way to hide them from members.
Thanks for answering! Sorry to be so ignorant, but I still can't find how to delete the photo.
I think I got the person's profile (The page has a silhouette set in pink area) on the left, and "view in tree-view in time line-view in time book" under neath the the photo/silhouette. But there are no icons in top right of picture.
In a blue strip above, there is this message......"This profile was published from the Family Tree Builder software program. To make any changes, use Family Tree Builder and then publish the tree again.Don't show this again"
I just wanted to complement Eric's answer: In order to delete a picture from the Family Site that was uploaded through the Family Tree Builder, please follow these steps:
1. Enter to the section 'Photos & Videos' > 'Find'
2. Click on the album that contains the photo that you want to delete
3. Click on the photo you want to delete
4. Click on the X
To delete photos from the Family Tree Builder:
1. Enter to the section Photos
2. Right click on the photo that you would like to delete
3. Select 'Delete'
Hope this is useful. Please do not hesitate contact us to support@myheritgate.com for further comments or questions.
If you published your tree through FTB then you won't be able to do any editing on the website. Unfortunately I can't help you with deleting pictures on FTB.
Furthermore, I would like to add that each version of the system has its own advantages and limitations. The online version permits your tree to be edited by different end users (site members) and from any location (computer) with an internet connection.
On the other hand, the Family Tree Builder contains more features than the Family site, as the Tree consistency checker, the Check for duplicates tool, to name just a few.
I had a look at the 3 tree options you sent, and I think I would prefere No 2 version. Where the tree is created from a gedcom.
I thought that I had to publish the tree to make it go on line.
I want to have the situation where I can invite members to my tree, but not have them "edit" it, but be able to leave the info for me to make the alterations.
Also, with this version are the "smart matches" available?
And could I delete the published tree that is there now. I understand that every thing would be lost, but would that matter if I then created a new tree from a gedcom?
If you want to upload your tree as a GEDCOM to your family site, please follow the instructions below:
1. Open the tree you want to export in the Family Tree Builder.
2. Go to 'File' > 'Export GEDCOM'.
3. Click 'Save As', choose the folder on your computer you’d like to save to and click 'Next'.
4. Follow the instructions of the wizzard and click 'next' on every step.
Then, please import the GEDCOM into your family site, following these steps:
1. Log in to myheritage.com
2. Go to the section 'Family Tree' > 'Import GEDCOM'
3. Browse for your GEDCOM
4. Click 'Upload"
Your tree will be imported to the family site and will be editable online.
To answer your questions:
1. If you do NOT want your members to be able to make changes on the online (GEDCOM) tree but to be able to post suggestions, please follow these steps:
- Enter to the section 'Settings' > 'Privacy'
- Go to the tab 'Members'
- Select 'No' for: 'Can site members edit the family tree'
- Select 'Yes' for: 'Can site members post content on the site'
2. Yes, the Smart Matches will be available.
If you would like to disable Smart Matches, please enter to the section: 'Family Tree > 'Smart Matches', enter to 'Smart Matches™ settings' and UNcheck the option: 'Enable Smart Matching™...'
3. Yes, you can delete it.
To delete tree from your family site:
- Enter to the section: 'Family Tree' > 'Manage Trees'
- Click 'Delete' next to the tree you want to delete.
- Click ok.
I would like to recommend you first to create the GEDCOM and import it to the family site, and then delete the old FTB tree from the Family Site.
Hope this is useful. Please let me know if you need my assistance.
If the tree is private they won't be able to see your tree. Just any individual which happens to be smartmatched at any given time. All other people around them will be marked "private". Personally, unless you really need the capabilites of FTB, (there are a few extra ones, but nothing I really need) I would update the tree online. Updating the tree through FTB and then publishing it online just brings up several issues and tends to irritate everybody. They are trying to work through some of the problems, but I think your particular issue is by design. I occasionally use FTB to find errors and conflicts, but I use the online tree to fix those.
Bottom line, it is my personal recommendation that you use the online version to update the tree. Take that as you will.
I have been a Basic member for a while now and I have a lot of "hint" leaves appearing on my site. When I go to confirm/reject these matches I am told that it requires Premium membership. Unfortunately, being an early retirement pensioner, I would not be able to afford the high yearly fee. (Wouldn't mind paying monthly by credit/debit/direct debit if that were possible).
I do enjoy the family history project, finding out about possible family members i never knew existed, and I feel as though I am letting other (Premium) members down as I can't confirm/reject their possible matches or contact them via email etc., as they are on the Premium account. I want to contact them to let them know that I do see their matches and do want to confirm/reject them. At least then they will know whether or not they have additional new family members to add to their tree.
Your help in this matter would be most appreciated and warmly welcomed.
Hi Brian Haven’t had a couple of hit singles have you? ………..Sorry you must be sick of that!Iam getting to the stage I need to upgrade, there doesn’t seem to be a monthly option with myheritage, annual fee only. Ancestry do a monthly plan but it is much more expensive.I like the “feel” of myheritage and I am used to it but I’ll have a look at other options before jumping in.“Pays your money and take your pick” I suppose.Good luckRegardsGeorge
I am very unhappy to have to say that I am most unhappy with MyHeritage.com
I was impressed with my first contact and found building a family tree with the free software interesting and rewarding. Unfortunately, from there it has been all downhill. Let me explain:
I considered buying a subscription as I thought the extra facilities would make the process even more interesting and useful. Also, having asked one or two questions and waited two or three days for a reply, the "priority support" sounded attractive.
Over the Christmas period and into the New Year there was a great deal of sales promotion; 'Big Discount' and all that. I fell for it! Since I paid (like a fool I jump into the two-year special offer) apart from an e-mail acknowledging receipt of my money I have no response whatsoever. I have e-mailed (received only an automated acknowledgement); I have used what is laughingly called the 'customer support link'; I have posted a message on the forum. RESPONSE? ZILTCH. It is now four days since I last asked 'support' a question.
The Premium Member 'welcome' letter said, "All details on your subscription are available on your site account page. There is a customer support link on this page in case you wish to stop your subscription or have any question about it."
Ha! If only I could.
As I said, I am a VERY unhappy customer. I think I have been sold a pup and I want my money back. Anybody else thinking about buying into this organisation should think again, very carefully.
I am afraid but I feel the same... thought getting a subscription and have the so-called better facilities it would be an asset for my research.. I have stumbled on so many short commings that all my enthusiasm is gone and I feel really let down and fooled into something which maybe I should have known.. The system praises itself to be the best, but frankly speaking I feel that this is a Beta version, full of bugs... and reading all these blogs and notices.. I can see that these bugs are not something new but have existed over some time and not resolved..... it is very unfortunate as I truly believe you may have the know how and good will...but it sure need more attention to the detail.... I am not a new-comer in the research, have tried many of the software before.. but was never so frustrated as now..when I upgraded my membership to Premium. I would have assumed that the data limits given.. would be sufficient as I could have split my tree as needed.... its not the case.. its for one site only.. would be fine too if only the various trees within that site could be managed and published seperately.. again no such thing...now having had the ad for the FTB popping up constantly.. was hopeful that some of the bugs would be resolved.. again no such luck.. even worse...have now the new version but all the pictures (more than 400 cannot be viewed... it would have been fair to warn the clients that Version 6 is a Beta version and still full of bugs..would have saved me a lot of aggrevation and time . The help function is of no help either.. very weak indeed... the translation from English into German does not make any sense at all... ..when I installed the FTB 6.. it created loads of shortcut icons on the desktop... e.g. Communit Msg Board, MySites, Support-Message...... none can be opened .. "Die Internet verknüpfung konnte nicht geöffnet werden. Das Protokoll "http" ist mit keinem registrierten Programm verknüpft.....
hoping that some of the support staff will read my note and can help solving these problems.. avery unsatisfied user....
thanks for your comment. I will write you an email as I do not want to write down in the forum any personal data about you. I hope we can solve together your problems.
finding out about possible family members i never knew existed, and I feel as though I am letting other (Premium) members down as I can't confirm/reject their possible matches or contact them via email etc., as they are on the Premium account. I want to contact them to let them know that I do see their matches and do want to confirm/reject them. At least then they will know whether or not they have additional new family members to add to their tree.
