Starting yesterday, I have not been able to view anything in the newspaper archive. If I click on "full screen" I get a blank screen where the newpaper is supposed to be. If I try to download, I get an error, "XML Parsing Error: no element found." Thus, I have not been able to do any viewing of newspaper smart matches.
I currently have a PremiumPlus subscription and am trying to determine whether it is worth paying the extra A$120 for SuperSearch. When I click on the Research tab and enter some of my family names I get nil results although I have my tree on MH and know that numerous records exist. I can see many other records but not my own. Am I doing something wrong or expecting too much?
Forgive me, I am thinking with my typing finger...
Probably expecting too much; at this stage in the development of your family tree.
I looked at your site, and to me it seems:
that some of the names are a bit uncommon so would not be as easily found in a database;
the tree is small (there are not that many names), and many of the 'names' are "private" so for the purpose of connecting them with others from a database may not exist at all (though if the names are in your tree that may not apply); and a lot of the people come from Ireland so there may be less data available??
You are asking a lot of any 'people matching' system. For the moment.
So, what to do? If it were me I would probably stick with the PremiumPlus for a time, until you get a few more in your tree (and therefore the SuperSearch has more of a chance to be effective -- and cost-effective). Though it is not clear whether you already have SuperSearch; if so stick with it for the subscription period and by the end of that you will probably find it becoming very useful.
Look at the "private" people; do you really wish them to be un-named? All of them? If so, no problem but think about it...
Make sure you regularly check SmartMatches to see if you find new family. And as the tree grows it will grow faster.
Okay. For me SuperSearch is great. I joined it a few months ago and get heaps of information about family members and new people for the tree. Before that the system was developing and frankly not worth the cost.
I will check with you about whether some in your tree may be related to my wife...
I haven't changed any settings to make some names 'private', just accepted the default where details of living people are suppressed. Yes, the tree is only a couple of months old but there are 827 people in it and I would have thought that would be an adequate start. I get flooded with Smart Matches. Also I think that the names are pretty common in most cases, mostly of English origin. There is some Irish ancestry but in the minority. I haven't been able to do a search (to test the system) to find my own grandparents and they have very English names.
For the time being I'll stick with my present subscription as you suggest. I forgot to do the exchange rate correction for SuperSearch so it is actually about A$160.
I started my tree using SmartMatch but I was lucky to have a cousin in MH who had a large tree of my close relations. In fact that is why I joined. I could have got a gedcom tree from her but was a bit put off by the idea of the new (to me) system...
If you do not use Family Tree Builder you may find its Merge function in SmartMatches especially useful for adding the relations of family members in the Matches, and new details of people already in your tree. Although I use the online tree for matches and as an index
( click on Family tree/Smart Matches; choose the particular tree in the top right of the new screen, click on People, Last Name, and the number of the match I am up to, from a handwritten list)
I use FTB and Merge where I can see there are a few new family members. (I have FTB on my second screen, that is magic).
Have fun, it takes a while to get it rolling but after that there are hundreds of SmartMatches still unattended to...