Having sent you the screen shots you requested, I have now decided that I want to delete the FALLENDER TREE. It is using up too much of my paid space and I do not want to upgrade again. I only want to retain my LEONARD TREE, which is the largest one. I've deleted all individuals and photos from the FALLENDER TREE individually, but there seem to be remenents of it. Can you do it from your end, taking care to leave the LEONARD TREE intact? Thank you!
I just figured out that I have a problem in my tree on myheritage. I entered by error the tree as if it were 2 different branches so I have one branch that is my side, and another branch that is my wife's side. Both my wife and I appear on both trees.
Branch one: Me --- ---Wife(her genealogy)
Branch two: Me(and my genealogy) ---- ---- Wife
These two branches appear on the same tree of the same myheritage account and I'm looking for a way to join then without having to re enter everything because I have quite a lot on each side, including photos, comments...
Unfortunately at this point in time there isn't a way to merge or join two family trees in the online tree editor.
It's possible to use our family tree software to perform the operation, but it will mean adding all the photos to the tree again manually.
I looked at your account details and I see that one tree has 19 people in it. That's not too many at all. It would be easiest for you simply to copy the information from the smaller tree by hand into the larger tree.
I'm now trying with the software, and do not find the option. On the software, my issue is then that I have two people without family link, and I need to join them. I don't find the option neither in tools nor family. Any hint?
When I add to my tree, save and publish, I am asked if I want to visit the site. When I say yes, it takes me to that page which shows all my new additions, etc. However, there are NO PHOTOS! Only rectangular frames with the captions under them. At the bottom of the page, the pile of random photos is visible. What uis wrong here and how do I correct it? Many thanks. I am a premium member.
Does anyone know how to enter a marriage date on FTB? There are options to enter any amount of other things (such as circumsisn for example!!) but Marriage is not listed. Surely Marriage isn't supposed to be handled as a fact and the heading self generated? I hope not becasue my program crashes when I try to handle it that way. Any help appreciated.
Hey, thaty's great thanks. I have to say that it seems an odd place to locate marriages when it something that needs adding with most family records. I guess it's the nature of computer programers and their individual way of thinking.
Anyway I really appreciate your coming back to me with the answer so thanks again.
People who subscribe to our website can delete the our photos and albums that we have uploaded to the site . This is very important and urgently you have to remove the authority of members to delete. I suggest that each member could delete the only own photos that. The site administrator could delete all the photos.
Have taken your programme of my computer as it keeps locking it up. Message comes on when searching to say not eniugh memory. It is impossible to use any other programme. I therefore ask that you cancel my subscription and refund any money taken from my account.
Hi, thanks for reply, I would rather wait until you have an update as my computer is working ok at moment and am inclined not to restore myheritage programme until you have an upgrade. So would be obliged if you could arrange cancellation of my account and return any monies paid back to my Bank Account.