I've been doing some work of my genealogy tree, then the program crashed. When I reopened it, and tried to load the project, I got the message that lets you load a backed up version of the same project, as usual, since I couldn't save it. When I selected "Yes" I get an error message:
"The genealogy project could not be loaded due to an error. Click 'Back' to load another Genealogy Project, or click 'Finish' to exit the wizard."
So now I'm stuck, I don't know how to recover the backed up version!
As I think, You are working with the FTB. There are auto backup versions of Your project(s), but if You use the sync with Your online family tree(s), it could be a little bit tricky to restore a backup up version and then sync. It could produce a data salad between Your FTB project and the online tree.
So, it is better to contact the support. I'm sure, they will help You.
Because now it's before the weekend, be patient to get an answer.
My genealogy project that I've been building since 2009 is all of a sudden corrupt: each individual's information is correct but they are linked incorrectly, e.g. I am married to my brother and our children are our great-grandfather and great-grandmother just to mention an example.
The issue may be somehow related to another genealogy project because people from that project have appeared in the project I've been building since 2009.
As you can imagine this is a catastrophy for me and I really hope there is an easy fix (or even difficult one as long as the fix is not that I need to start building the whole project over again).
I compared gedcom file from online tree and from FTB : names and some changes are not synced btween both environment ; for example, on FTB, I have got the name in the gedcom file while on the online site, the NAME tag is empty (it is "//")
How do I add a second name to a person so both names will be shown in the quicksearch column ?
For Example. A person is named John Tan aka Steven Tan
I have entered John as the first name and then added Steven as second name. However only John is shown in the LHS quick search column and only John is allocated a unique ID. Is it possible to have both John and Steven with same unique ID so that both names appear in the quick search column ?
Hi, thanks for your willingness to help me. I am new to the geneology thing and I want to downoad, install and run the program myheritage.com (family tree builder 7 on my Gateway Laptop.
I have downloaded it and tried to install it several tmes and at the end of installation, or the last thing it does is to say "could not install/load english language strings" or smething like that. I have uninstalled it after each installation.
The program will not start and repeats the same errror message...(could not load english language strings) in a little box and that is all it will do. I have removes temp files etc.
I am A certified computer repair tech so I have a little savvy with computers.
My computer specs are on the first post of this thread.
Are there updates, new versions or older versions that work better with Wn XP Pro on a laptop?
Sorry mate, I am a native English speaker. Not trying to use any other language but good ole English. I have contacted them yesterday online and I just used the email address you agve me to contact them. I will wait for them to respond to me.
Can I save a project on a CD to give to family members? Can they view the project on their pc or do they have to download the FTB to view it? I have added notes and photos and I want those included in what I give to family members. Would they be able to see my notes, etc? I thought of including folders from my My Heritage folder for each tree.