I had a strange one am today - my tree has over 14,000 people. I closed the FTB at a certain person. The next time I open DTB, there was a close down error message and the database had to be rebuilt...well...I get this sometimes. I do recall that I used windows shutdown as I was in a hurry to go out. Well..the tree came back to the same person that I was last looking at...but now I had only 8,000 people.
Mucking around with FTB did not give me much joy...luckily I have a NAS with 2 version back up.s..so I re created my tree from this and got all 14,000 people back. The photos were just copied over from the last tree version folder..and they all matched up and loaded in - over 800 photos.
Took me over an hour to get back to where I was.
I think that using windows shutdown did the issue to FTB but it was all saved when it was left.
Hey - WHat the heck is going on........just njow..........I got a message that I have over 5,000 duplicates...the number of people was over 18,000 and after the processing> i edned up with less than 14,522 people.... And also there were no links between the people
I have been beavering away all day and have not had a crash / PC logf off.......so there is something really funny going on. I have lost work now....my NAS did not get the right catch........
I wish to get the old FTB version loaded and work off this thanks vm...........James M<
I did a restore and went back to the previous version.
I looked at my settings - the bacxkup was every 7 days...could not find any backup files at all other than the one I did Saturday pm.
Can not see how the user is at fault here
This is really weird..the website has over 23,000 people and yet my tree has over 14,000 people
This site was created using MyHeritage.com. This is a great system that allows anyone like you and me to create a private site for their family, build their family tree and share family photos. If you have any comments or feedback about this site, please click here to contact me.
Our family tree is posted online on this site! There are 23306 names in our family tree. The earliest event is the birth of Godwulf (Gudolfr) (80). The most recent event is the death of Doris Jean Hillcoat (born Edwards) (Oct 13 2011).
The site was last updated on Dec 2 2011, and it currently has 9 registered member(s). Enjoy!
I am sorry - but your post does not explain at all or even ask more questions over what the hell went wrong with the program......... Surely the point of having a forum is to give support.
I wound back the program to the last version and am working off this. I am not renewing my subscription to MH I am afraid............any hard queries seems to get very light on responses. Surely can someone at MH tell me why my onlines tree had 22,000 people when my home PC version was at 14,000 people???
I have deleted all of my trees from the web thanks...
PS..I have checked the box send me an email when someone replies but I never get emails - I see that you replied 14 days ago as well
After I list my relationshiops - I had to use my last good backup. I then went back one version.
After the email notyice of version 6 - I tried my luck with my current version...and back luck again.
The issue occurs with the same base file - note that I work on this each day. I am happy to send this file over - it has 14,000 people but 800 photos (so this is why the files will be large).
Note that when it happended the first time > i got a message that I had duplicates and it then processed them all by itself - I had no choice in the matter. Now..with version 6 - it did not even do this ie ask me or say so. The issue occurs after a shutdown - even with a normal shutdown, you may get a message upon re start that there was an error / issues with the last shutdown (when it shut down normally).
I do not know what when I loaded ver 6 that it was loading additional components - pls explain this...when I uploaded to the lastest version.
if you look at my prior post on this topic..it says what happened/when etc .
I am using ver 5.3 for now...but it keeps on coming up with the upgrade message on start up.
I am not longer sub to the > 200 on the tree - hence, my tree has been removed from the web..so you will not see it unless you have archives.
I am using the same data file - after I recovered from the second crash - lost a days work - this is still my working file which i used fore the ver 6 upgrade - I took a pre caution before I did the upgrade to ver 6 so after the repeat issue - I just moved the files over and went ahead with no issues
The number of names in my tree m.m in my welcome message, disappered some days ago. When I Click Restore Default Message, nothing happens. What can I do? Is this happening only with my welcome message? Support - please answer me - help me!
Thank you for writing!
The issue you described seems to be a bug on our system that doesn't allow the system to recognize the tag <Family Tree Summary> in norwegian. I informed R&D about this issue and it will be taken care ASAP.
Sorry for the inconveniences and thanks for your patience.
My welcome message has been ok from the start of my membership. It is only the last week the number of names disappeared. I have looked at other Norwegian profiles, and theirs are ok. I hope you find the problem with my welcome message. It looks so "empty". :-)