Firstly, you did not receive this version when you checked for updates, because we have not yet released this version for updates. It is a finished stable version, that does fix many bugs that we have found with the charts.
I did not see any attached photos with your forum post.
I redid full install. This one seemed to do more (uninstall seemed to delete stuff for a long time, I don't remember that and I had to do a restore from backup to find my project - I don't remember having to do that either). It seemed to lose my premium status as well but I think all is well once I restored.
I may have spoke to soon. When upgrading it seems to have lost that I'm a premium member. I have a 'update to premium' button when I run the software and claims I'm running the free version and don't get smart research, etc.
What am I missing? How do I run the premium version like before I did the zap update?
Now when I go to smart matches, it appears to work.
But when I go to research, it says 'smart research has not yet been performed on this project' , the buttons are faded out, and it says 'Unable to create Smart Research project folder'.
Where is the 'folder' it's trying to create? Maybe I can create it so it has something there (or conversely maybe it's already there with wrong properties and I need to change them). The Sparrell folder has Backup, Cfg, Database, and Photos folders.
Sorry for all this hassle. I just want it to work like it used to.
I am - although I don't like to be - it's not good security to require a user to be administrator. Even as a user you have permission for documents folder which is where everything is I think. Could you tell me where it tries to put stuff so I can check explicitly since even as admin, it won't change permission of a read-ony unless you tell it to. I did find some read-only files/directories which I changed but it didn't help. They probably got that way somehow in how we installed the new myheritage (recall I had problems). So if I know where to look maybe I can find it. Or if it needs a directory created, maybe I should just create it.
I may have uncovered the root of the problem but I don't know how to fix. I went to make a book report (which I have done before many times but maybe not since all these problems) and it said it couldn't find the Report directory to write it into. So I traced where everything is and discovered my root directory for myheritage data/db/photos/reports/etc is on my backup drive which is networked - not on the pc. Apparently when I did the upgrade and restore from backup back when you had me fix the first problem, I ended up with the backup directory as my main directory. I suspect that is cause of all my recent issues.
How do I move off the network drive and onto c drive? can I just move all the files and open up from the new directory?
Let's try changing the root directory where your project is stored. First, I would like you to please create a backup of your entire project. To do so, please go to File > Manage Projects, and export a package of your project. Please save it on your computer, and also on an external drive.
Then, please go in Family Tree Builder to Tools > Options and please choose to save your project in the following place: C:\Documents and Settings\estherw\My Documents\MyHeritage\
I have problems when I will add the father to my kids.. I have two fathers, and I have never been married.. But when I add them it says we have been married!!!... I get so frustrated...
I have never been married .. but just got 3 kids with two men, but when I add them as fathers to my children they automaticly comes up as my husband... And I have tried to change it, but it will not change..
But you should be able to choose other things than beeing married or partner. People do not have to be married today when they get children, and if the three should be right, you should be able to put in everything that is right..
I don't know if this helps, but if you and your "partner"/"partners" are showing side by side, there should be a marriage details rectangular box underneath both people which links to the respective children. Double click on this box, (don't use Edit in this particular situation), at the bottom of marriage details, under Status:, you have the choice of: Married, Divorced, Separated, Widowed, Engaged, Partners, Friends, Anulled, Unknown, Other.
Either one of the last 2 should solve your problem.
When exporting the family tree to a PDF file, the outcome shows the family members with their names in overlapping letters, as shown in the attached file.
How can I solve this problem?
I'm using Windows XP nd the latest version of Family Tree Builder.
