"Ex-partner" is an option that's definitely needed in this program. I have at least three instances on my tree where I need it. I've made work-arounds, but I dislike them because they're only visible when double clicking the relationship box, and probably completely invisible to anyone viewing my tree online.
Also, dates (and places) should show in the relationship box for all relationships, not just marriages like they currently do. It makes no sense that they don't. It would be nice if divorce dates could somehow be included in a more visible way as well.
These seem like very easy fixes for the programmers (aside from possibly the divorce date option), I don't see why they couldn't be made in the next update.
This is great software aside from this issue, I very much hope it gets fixed. I've looked into other software because of this issue alone, though I'm hoping not to switch if this is changed soon.
Today when I tried to update the website, I kept getting a connection failure. Reinstalled the software, uninstalled/reinstalled the software. No go. Gave the software complete access through my firewall. No go. Since I obviously can access my website, along with the help forums, there's nothing wrong with my Internet connection. Ergo, there appears to be a problem on your end. It will be resolved soon, I hope. One other thing: the publishing system thinks today is Dec. 4, 2011. Attached are the error reports.
thank you for asking. Unfortunately, there is no special tool to delete a whole branch in online family tree. You need to delete profile by profile. Please make sure that you will start from the person who is located at the end of the branch - I meant the person who does not have extra profiles around.
I was under the impression that the "recent photos" page on the site would not be visible to guests. However, I am told by site members on my family tree that they can indeed see the last 100 photos on that page. There are duplications there (created mistakenly by me) and since no editing is possible, I would prefer that no once else can view them. Can you please educate me? Thank you!
The "recent photos" page on the site are visable to guests given that the photo album in which you have posted your photos on is not private. If you are interested in making sure these "recent photos" are private, my solution would be to make sure the photo album in which you are posting it to is kept in a private setting.
In order to make your photo album private, please take the following steps:
1. Click on Photos & Videos > Find.
2. Click on the album you want to make private.
3. Click the Edit Details button.
4. In section 3 of the edit details screen, remove the check from the box labeled “Make this album public”.
My laptop just died on me; for good this time. Once I get a new one, I intend to download my tree from my personal site. What I'd like to know is what would be downloaded; pictures, people and locations (birth, death, etc)? The reason I ask, is because I've spent the last 5 days combing through my list of places and merging duplicates. Would those changes I made be included in the download?
How do you change the MyHeritage so it uses GEDCOM character sets Ansel, UNICODE and ASCII. At the present time now forming my version GEDCOM files encoded in ANSI, but I would like to change
so GEDCOM file is encoded in Ansel.
Du kan pt. ikke vælge karaktersæt ved export af GEDCOM fra Family Tree Builder eller fra familiesiden. Har du brug for at konvertere til ANSII, UTF eller UNICODE så åben din gedcom i notepad, hvor du kan gemme den i forskellige formater.
Jeg har ingen aning om hvorfor man skulle vælge Ansel og hvis jeg husker rigtigt er dette tegnsæt ikke en del af GEDCOM standarden.
Jeg forventer at det bliver muligt i en kommende version af FTB at vælge tegnsæt, men der må vi så lige have lidt tålmodighed.
Husk at vi har en dansk support side på www.ftb-forum.dk
I hope someone can help. I have set up my grandfather's tree (my father's father) in FTB. I have birthdays for my father and his three siblings and all display in the correct birth order. I published this part of the tree to a family site, and now my father and his siblings are displayed in the wrong order, even though their birth dates are still correct. (The siblings are displayed as 1st position = 2nd born in 1948, Position 2 = 4th born in 1953, Position 3 = 1st born in 1945, my father is in last position and he is 3rd born in 1950.) Why has this happened and how can I fix it? I would like to invite my family to use and improve the family site, but need to fix this problem before I do.
Is it possible that the order of sibblings shown online is the order you entered them? FTB sort them automaticly by birth order, if it is known, otherwice it sorts them in entered order. It is possible to reorder them in the menu Family/Children/Handle children (im not sure exactly how it says in english version but something like that). Even though they may be in order play around with the order and then make it right again and see if it will be correct after publication.
In any way it is a bug and the above may be a work around.
Thanks, but this didn't work. In the Family | Children | Manage Children I re-ordered them, saved, and then re-ordered correctly, but that didn't change anything in FTB or on the published site. Also, I used the Re-arrange Permantly by Birth Date button in this menu but that didn't do anything either. I have noticed the order of the siblings on the published site is a reverse of their ID on FTB. Could this be possible, and does it mean I have to delete them all in FTB and enter them in the correct order to make them have an ID relating to their birth order?!! Very disappointed if that's the only work around and won't be doing it as that will take too long to fix the other parts of my tree too.
Edited to say: out of curiosity I just published my mother's side of the family and again have an error in birth order!! My mother is shown first, yet she was third born. It is definatly related to the FTB ID, as I entered my mother first then her three siblings. PLEASE help me fix this My Heritage!! I won't invite any members to my sites until I can display the trees correctly.
Here is the important bit of a reply from the MH team to another question.
"Please note that each time that you publish your tree to the site the Smart Match calculation process is restarted. This means that if you publish your tree very frequently you may experience a large delay in receiving the new Matches."
I have the box (described in the Subject) checked, so normally it would automatically 'Publish' what...once a day? I back-up to a thumb thingy every time I close down and ideally much more often. Should I un-check the box, to avoid delaying Smart matches on my Premium account to Family Tree Builder? Or should I check the box, say, every second day only??? Or does once a day not count as 'very frequently'. What is the best way to manage this?
I would like to recommend you to keep the automatic publishing enabled. This will guarantee that your online tree will be always updated and will 'refresh' your smart matches helping you to see those matches that are still relevant.
Hope this is useful. Please do not hestiate to contact us directly to: email@example.com for further comments or questions.