I have moved the folder 'MyHeritage' from default location 'C:\Users\Username\Documents\' to a new location 'C:\Users\Username\Google Drive\Documents\'. After using it for a couple of times I noticed all my private notes was missing.
Using Family Tree Builder from more than one computer isn't recommended. Family Tree Builder files are stored locally on your computer, which means any changes you make from a different location won't be automatically updated to your current family tree project.
If you want to work between, say a laptop and a PC, you can do so but you'll have to move the whole family tree project from computer to computer each time you want to work. And you should always publish from one computer - choose the one you're using most often.
If you really want to work from several computers, the ideal solution is to work on your tree directly from your family site. If you're interested in doing that, I have a tool that can switch the tree you already have published to your family site into one that can be edited online.
HI, I would like to work on my family tree on both a PC and a laptop. The PC is upstairs and the laptop I use at home is kept down stairs. To save time and my family going up stairs I could show them what I have done on my laptop down stairs. To which I cannot do this. I did however, download the free program on the laptop, but when it load up the tree was blank and I would have had to start from scratch. By the way, I did not type anything on the laptop, there is still the basic program.
I have been all through the help looking for a way of doing this but faild. Please help. If it not posable to use the laptop I will have to carry on doing my work on the PC upstairs.
We have used this program for a couple of years now without trouble, but for about one month ago a pop-up window - with some advise how to use the "Immersive Family Tree" - comes up every now and again, when we are moving around in the family tree!
It has not been necessary to have this advise before, and it is certainly not now. Anyone knows how to delete this pop-up window?
Am regularly getting a message to the effect that FTB has found a continuity error in my family tree and that it has been correcteed.... which to me means, (I think) a link between father & daughter/son has been broken/deleted....
The only problem I have with this is that FTB fails to tell me which link it has chodsen to break.... so the problem is never really addressed - because it has never been really identified..... At som e point in time, I will notice the family line is truncated - I'll fix it... and, possibly again, FTB will decide to fix/not fix it.
Is there a way to identify what these errors are? Get to the bottom of things?
Firstly, would you please tell me what the error message that you see in Family Tree Builder.
I assume that it is a message about us finding some inconsistencies in your tree. This normally means that we believe that you have some duplicated people in the tree. I would suggest that you ignore the message for now, and that you see if you have a backup version that you can try working with.
It happenes in most families that blood lines spread out and come back a little while later (1, 2, or 3 generations) - and marry back into the family.
When producing an ancestor's chart - ancestors only get listed once, lines are truncated & there is no way to connect / link what appears to be broken lines. Shouldn't FTB be able to identify where lines are broken & where the continuation resumes?
The Family Tree Builder handles double relationships in the tree (cousins marry) when creating charts is to show both relationships - which means that the persons will appear twice in the chart - once as children of their parents and then again as a married couple.
Thank you for writing to us, and I am sorry that you're having difficulties.
I have a couple of suggestions for you.
Firstly, If you go to the Photos section, and then into tag people. On the right you will see a list of people. Choose to show all, and then choose the person in question. Click on the option to correct tagging mistakes. This should help you.
Another way to correct tags in photos is to access the photo from the Photos > Find section.
If these don't work, please give me specifics on who this is happening to, and I can look into it in further detail.