I upgraded my computer to Windows 7 and installed MyHeritage 5.1. The program will not let me open my family tree. When I first start the program, and click to open an existing file, I get the message "Cannot create folder://[foldername]"
When I use the Open command under the File menu, I can browse to my family tree file, but when I click to open it, I get the message "Cannot copy [filename.zed] into project."
Please help. I love Family Tree Builder and don't want to lose several years of work!
Is it possible to get the images used for the background of the reports? I have tried to locate them in the program installation folder, with no result at all.
You should be able to find the images used in the background of charts in Family Tree Builder in the folder located on your computer here: C:\Program Files\MyHeritage\Reports\Backgrounds
Glad to hear you are enjoying Family Tree Builder and MyHeritage.com!
Hi! In this folder I cann't find all the backgrounds the program is actually using, just some of them. Any other idea?
You should be able to find the images used in the background of charts in Family Tree Builder in the folder located on your computer here: C:Program FilesMyHeritageReportsBackgrounds
Glad to hear you are enjoying Family Tree Builder and MyHeritage.com!
Is it possible that you're using the family tree photos Screen saver in Family Tree Builder?
If yes, you can turn it off in Family Tree Builder. Open the program and click on Tools > Options. In the Screen saver section, click on the YES next to "Use MyHeritage.com Screen saver" to change it to NO.
I am wondering if there are setting or plans to increase the level of security with FTB
My examples are
Living people are shown on web as Living and Real Surname. Other s/ware has the ability to show Living - Living (fn- sn) options.
I have made some matches with other trees by simply guessing the names (traditions) plus online archive search of national newspapers.... After I made the smart match > I was then able to get the images etc.
When the website is updated with a source upload....the webpgase shows the update and also shows the new documents/images loaded to the site. In my case, some of these are living people... Can we pls have a setting where the documents attached with living people are not shown to all and sundry??
1) There isn't a perfect sync between the web page and Family Tree Builder. That's the biggest feature that we are working on right now, and will be released in 2012.
2) To export the tree from your web page, please read this FAQ item. It'll help:
I wonder if there is a way to pull out a section of a large family tree in a format that could then be emailed to someone for purposes of that person using the file to begin creation of a new family tree. I have been unable to locate anything in the user guide or help files.
Or is there some way that this can be accomplished from the web site?
I have been using the webbased family tree builder for som time, but now I downloaded the Family tree builder, and wants to build/organize my family there, is there anyway I can download my work from webpage and into the Family tree builder or do I need to all the work again?
And if so, are there any chances of duplicates etc once I publish it?
Hope for some answer
Thanks in advance
Sincerely / Mats Eismo (Berglin)
You can restore your online tree into the Family Tree Builder by opening the Family Tree Builder and going to File > Restore project > Restore from online family site.
If after publishing you end up with two duplicate trees in the site, you will be able to remove one of them by following these instructions:
Why do some of my persons in the familytree appear as "unknown" on my familypage, when they are certainly known and namegiven in my familytree? Has any one got the same problem or any solution on mine?
I get "Unknown" instead of the name when I upload GEDCOM files exporter from the Family Tree Builder v 5.1 software or publish directly from it. Very annoying. Could it be a bug specific for the Swedish version of the FTB?
Jag ser att Du haft samma problem som jag nu har med namn som faller bort på familjesidan på nätet och ersätts med "Okänd". Till och med mina barn har nu blivit "Okända". Men i familytree-builer på min dator är allt intakt. Uppdaterar men ingenting förändras. För varje vecka som går förlorar jag fler och fler namn. Märkligt!! Jag har försökt få support och svar på olika sätt och länken som Du, och många andra fått går bara till svensk FAQ där jag inte kunnat hitta svaret. Har du lyckats bli av med problemet? Tacksam för tips!
I allso have this problem. Very annoying! And I too have the swedish version. I have tryed to click the link You gave, but it goes to a FAQ in swedish where I cant find the thread You recomended. Please! Can You help me? My familypage is http://www.myheritage.se/site-family-tree-64831611/uvemark
