Thank you for your post and for these suggestions.I will be sure to forward them to the appropriate departments for future consideration.
Please let us know if you have any other ideas, either through message threads in forums or by directly mailing us at email@example.com. We take your suggestions seriously and value such input from our users.
I strated using the FTB, than I realized that I can't edit the tree from the web. I export my project from FTB and upload it as a GEDCOM, now I have 2 family trees on the web.
1. How to can I keep only the one from the web and open it for editing on web?
2. I saw you (MyHeritage as admin) can change that manually, but than I can't use the FTB again, What is the best strategy for editing the tree on web, and once in a while (for larger updates) export it to FTB and import it back again.
I'm having issues with associating documents/photos in the Family Tree Builder software (version 6.0)
I've uploaded many photo's and scanned images of documents that I wish to associate with people and facts in my family tree.
At first I was doing the associations for multiple documents before pressing the 'save' button and found when I checked the documents I'd done very often the associations had disappeared - but not always.
I then started pressing 'save' after every documents associations and while the associations are there when I check immedatley after when I check in a few days they've sometimes disappeared. The facts I create when associating documents are still saved with the person but the link to the picture disappears.
I loaded my project this morning and the software flagged me that there were no photos loaded. I confirmed that the pictures are still there in the data directory but the associations within the database are now gone. There are almost 1400 photos that I have to re-associate! What happened? Software is up to date and everything else appears to be OK.
I didn't give up - fortunately the software was making backups of the Database. The most recent backup had everything correct - scared the #$%^#$%^ out of me! A simple rename of the corrupted database and a copy of the most recent back restored things.
The saga continues - Now the system has me very confused. There is a photos directory in the MyHeritage data directory with the imported pictures 3 for each picture (thumb nails, the original picture and a mid size picture). I have not changed the location of this directory. There are 4075 items in this directory. However, I have reorganized my source file system to streamline getting to things. Apparently the PCSoftware is using both? its internal data directory and the original file location? Please confirm - Right now I have 0 - that's ZERO pictures/documents etc linked because the software isn't using its own data store. This will take me weeks to recover from.
there is a bug that MyHeritage has not resolved, despite being told several times. If you put a photo into a virtual cemetery (ie. a headstone associated with a burial event), then the published family tree loses its links to photos when the family tree is uploaded. The workaround is to keep FTB open and check if the online family tree retains its photos. If not, then re-save in FTB and republish. This seems to rebuild the index.
I went through teh same drama you did with many photos at risk. I recovred from a local backup too the first time. Then after a bit of trial and error I found the causing event (virusla cemeteries) and the workaround.
Unfortunately My Heritage continues to ignore this bug. This is a blemish on an otherwise superb product.
I would like to know the family of John Dina Michigan. Can you help me how do I find in the U.S.? John Dina 18.04.1905 - 8.10.1991. Your doghter are: Joan Forgach, Eleanor Cipa, Alizabeth D Dunn, Anna Zoltowski
I'm not sure if anything can be done to help this problem, but I figured I'd at least post about it. Whenever the AutoRecovery feature saves, Family Tree Builder freezes for probably 15-20 seconds, maybe longer. I've been having this issue for a while, but it just keeps getting worse and worse as my tree grows. I know the problem is surely because my tree is rather large (currently about 9500 people) and that my laptop isn't the greatest, but I thought maybe the programmers could figure out a way to save quietly in the background without freezing the program (at least for those of us with dual-or-more core processors).
I spaced the intervals out to every 10 minutes instead of 5 because it's so annoying, but that obviously causes me to lose more information whenever the program crashes on me, which is no fun... plus it's still incredibly annoying.
Would it be possible to make it the program doesn't include addresses, and postal codes in the 'places' box? I have places listed on my map that are out of place because they have postal codes and addresses.
Have been reading all the information regarding a Mac version of Family tree Builder. This has been an ongoing querry and getting answers that is is coming soon, possibly by end of year that was 2012. Know in 2013 and still Mac version. I have also not been able to access from the web.
Why are people getting so uptight about a Mac version? What are the worldwide statistics for PC & Mac users? I think I would be correct in saying that the percentages would be way in favour of PC's!! It appears to me, that the minority are trying to rule. I stand to be corrected (although I don't think this will happen).
Windoze actually has a shrinking percentage user base whilst Macs are still increasing market share. However because of large corporates use, statistics for home use are frequently not accurate.
I do agree that the PC base is larger overall.
However in this modern age it is NOT rocket science to produce a Windows, Mac and Linux version at the same time for no extra development cost. It's about using the right tools rather than wedding yourself to a very large dinosaur.
As an ex-Microsoft partner and consultant who now uses Windows, Linux and Mac so I can use/test software of all flavours but I prefer to use Mac.
Our Family Tree Builder software doesn't have a Mac version yet.
We've received many requests for this, so producing a Mac version is definitely in our plans. In the meantime, you can wait until we have a Mac version, or continue to grow your tree online.
A tree can be built online on MyHeritage.com, using a Mac. If you have a tree already and it has been published into your own family site on MyHeritage.com, we can, at your request, flip a switch so you'll be able to continue editing your tree online on your Mac, with a browser.
Please let me know if you'd like that. You can also import an existing tree into MyHeritage.com via import GEDCOM, and then continue editing it online on the Mac. Let me know if you need assistance with this.
1) Can you please "flip the switch" as you say so that I am able to edit my existing tree using the online editing tool. When I attempt to access editing preferences on my tree it just refers me to the Windows download link, which does me no good.
2) I see that these responses to this thread are about eight months old. Is there a line of sight yet on release of a Mac version of the software?