I can understand that you might have doubts when you find the online tree you're familiar with has changed.
So, what's so great about the new tree?
The look of the tree hasn't changed much so you don't need to relearn how to use the tree. Viewing, navigating and searching the tree is basically the same and editing the tree is very much the same as well.
There are some nice additions though, like the Radar, which allow you to see a "map" of the tree and instantly jump to any place. In the previous version if you wanted to travel through the tree, you had to click and drag endlessly to get anywhere.
The new tree editor only has one style (or view) right now - the Classic view has been discontinued - but that will change as we're adding some new styles so you will still be able to see the tree in the view you like best.
In the new online tree when you hover over a person or click on that person's card in the tree you get their basic information, rather than seeing it on the left hand side in a panel. This gives you a lot more real estate for viewing the family tree in context and it also shows you information about people in a more dynamic, integrated fashion. If before you had to click on each person in the tree to see their basic info, now all you have to do is move your mouse around to anyone and their info immediately pops up.
We streamlined the editing options. For example, in the previous version of the family tree editor you also had a lot of other options that didn't really belong in the ADD phase. All those options have appropriate places now that make much more sense. There are more flexible options for adding dates in the new tree editor. You can add dates like "before", "after", "from...to...", etc. Adding and editing marriages and partnerships is quicker now too as the fields are located in the instant, basic editing fields.
Birthday and anniversary notifications are bigger and brighter, add me cards show you where you need to add more ancestors, you can invite people directly from the tree by adding email addresses and more.
An important change in the new online family tree is that it is now HTML5 based. This means you can access and edit the tree from any mobile device or tablet, which was not possible before. The switch to HTML5 also made it possible for us to offer editing in the MyHeritage app, which is great for people who edit their trees online - you can now truely edit your tree anywhere, anytime.
Family Tree Builder users will also benefit from editing in the new tree as version 7.0 of the program will offer the ability to make edits online and integrate them into your tree in the program.
We're really starting to bring together all the different aspects of MyHeritage to give you a more seamless experience.
There are a lot of good things about the new online family tree. I hope you will give the new online family tree a try and come to appreciate the improvements we've made.
You mentioned several times that you would be adding views or allowing people to switch back to classical view. I am patiently waiting for that to happen. As it stands, it is very difficult and cumbersome to use this new style as it is choppy and when you zoom out a lot you loose all information. I understand the desire to improve and upgrade your services but if many people are complaining about the upgrade, perhaps having the classical view as an option would be a smart idea. I for one would switch back immediatley. In fact, one of my friends who uses your site, who has the basic plan, is still using the classical view. I dont know if thats a glitch or a special situation, but I am a premium plus member and feel like I am getting a worse value. Please either let me know when you plan on rolling out these new views including the option to switch back to classic, or allow me to switch mine if you aren't doing it for the masses.
"The new tree editor only has one style (or view) right now - the Classic view has been discontinued - but that will change as we're adding some new styles so you will still be able to see the tree in the view you like best"
Could you explain how these new styles might look like and what timesacles for their availability? Like some others I seriously do not like not having the classic view.
I have seen the new view today and I don't like it. Not at all.
It is not (only) the new layout that bothers me so: I have a large family tree. Before it was very easy (in classical view) to navigate in direct line up or down, from child to parent, from parent to child. Now, I have to browse a longtime to the left, or to the right ... just to find the parents or see all of the children. The new view would be great if it would be an option: sometimes, it can be usefull to navigate through an overview of the tree. But is not practical at all to use it all of the time.
If My heritage stays this way, I'll be out soon, as this doesn't work for me :-((
Thank you for writing and we appreciate your patience on this subject.
I understand that you are maybe not thrilled to use the new tree layout, and I've sent you a private email about it, and the new features it includes.
However, I would like to also tell you that we do count your feedback and value it highly. We will take into consideration comments like these and perhaps even make changes eventually to allow you to use the classic view. We can't promise we will include it but we can definetly promise that you matter.
We understand your frustration, and hopefully with time you'll actually get used to the new view instead.
My dad started a family tree on his computer and has published it online. I have been made an administrator but i cant see how i am able to edit anything in the tree online. I have downloaded the tree builder to my computer but it seems the only option it gives me is to start a new tree, and this would clearly take a long time!
"I have a tree of nearly 15,000 entries, why is MyHeritage so egocentric that it insists that it MUST be the centre of your research as it cannot cope with importing GEDCOM files as updates without producing masses of duplicates. Or if you produce a new tree, everyone that you have already contacted has to reconfirm all the "Smart" matches that they have already done the first time you contacted them AND you have to as well. All this because of the use dynamic IDs to create a new identity for each person, whereas most proprietary software use a fixed ID number. Also fixed IDs would allow duplicates to be merged automatically.
Also with fixed IDs I would not need to allocate each of my 250 photos back to each individually manually, taking on average 30 seconds per photo that’s over 2 Hours!! Let alone confirming the matches with over 1,300 other trees, another 6 hours !!!!!
When is MyHeritage going to fix this big waste of researchers time?"
"FTB is as useless as it take about 7 (severn!) hours to upload a GEDCOM and also produces even more duplicates. I think it is the cause of all the problems so am waiting the release of version 7 before I even think about updating my tree.
BTW when is the expected date for the release of version 7 ?" ( Reply 'I a few months' )
There are many entries on this forum that stem from this problem of the use of dynamic versus static ID numbers!
Is the next version of FTB going to tackle lack of the automatic merger of trees?
FTB 7.0 is nearly ready, we're expecting to release it early 2013.
As for the problems you're running into - I think it might help to understand how MyHeritage and Family Tree Builder were designed to be used.
If you use Family Tree Builder, then you publish your tree to your family site. Each time you publish the tree it updates the tree on your family site with the new updates only. Your Smart Matches remain intact and there is no need to redo information.
If you don't use Family Tree Builder, then the design is that you should edit your tree online from your family site. Each time you want to make updates to the tree, you login to your family site, go to the Family tree tab and edit the tree.
Again, Smart Matches remain intact and there is no need to redo information.
Importing and exporting GEDCOMs are meant to be done only when you need a copy of the tree for any reason. So, you are right, each time you import a new GEDCOM it creates a new tree because the import/export functions were never designed to accomodate the functionality you were expecting them to have.
As for ID numbers in Family Tree Builder - When you add a person to the family tree they get assigned an ID number and they always stay with that same number. It means that if you delete a person in the tree, their ID number will not be reused. If we reused the ID numbers, then the IDs for other people in the tree would always change whenever you removed someone from the tree.
I hope this helps to clarify a little bit. If you have further questions, let us know.