I have seen the new view today and I don't like it. Not at all.
It is not (only) the new layout that bothers me so: I have a large family tree. Before it was very easy (in classical view) to navigate in direct line up or down, from child to parent, from parent to child. Now, I have to browse a longtime to the left, or to the right ... just to find the parents or see all of the children. The new view would be great if it would be an option: sometimes, it can be usefull to navigate through an overview of the tree. But is not practical at all to use it all of the time.
If My heritage stays this way, I'll be out soon, as this doesn't work for me :-((
Thank you for writing and we appreciate your patience on this subject.
I understand that you are maybe not thrilled to use the new tree layout, and I've sent you a private email about it, and the new features it includes.
However, I would like to also tell you that we do count your feedback and value it highly. We will take into consideration comments like these and perhaps even make changes eventually to allow you to use the classic view. We can't promise we will include it but we can definetly promise that you matter.
We understand your frustration, and hopefully with time you'll actually get used to the new view instead.
My dad started a family tree on his computer and has published it online. I have been made an administrator but i cant see how i am able to edit anything in the tree online. I have downloaded the tree builder to my computer but it seems the only option it gives me is to start a new tree, and this would clearly take a long time!
"I have a tree of nearly 15,000 entries, why is MyHeritage so egocentric that it insists that it MUST be the centre of your research as it cannot cope with importing GEDCOM files as updates without producing masses of duplicates. Or if you produce a new tree, everyone that you have already contacted has to reconfirm all the "Smart" matches that they have already done the first time you contacted them AND you have to as well. All this because of the use dynamic IDs to create a new identity for each person, whereas most proprietary software use a fixed ID number. Also fixed IDs would allow duplicates to be merged automatically.
Also with fixed IDs I would not need to allocate each of my 250 photos back to each individually manually, taking on average 30 seconds per photo that’s over 2 Hours!! Let alone confirming the matches with over 1,300 other trees, another 6 hours !!!!!
When is MyHeritage going to fix this big waste of researchers time?"
"FTB is as useless as it take about 7 (severn!) hours to upload a GEDCOM and also produces even more duplicates. I think it is the cause of all the problems so am waiting the release of version 7 before I even think about updating my tree.
BTW when is the expected date for the release of version 7 ?" ( Reply 'I a few months' )
There are many entries on this forum that stem from this problem of the use of dynamic versus static ID numbers!
Is the next version of FTB going to tackle lack of the automatic merger of trees?
FTB 7.0 is nearly ready, we're expecting to release it early 2013.
As for the problems you're running into - I think it might help to understand how MyHeritage and Family Tree Builder were designed to be used.
If you use Family Tree Builder, then you publish your tree to your family site. Each time you publish the tree it updates the tree on your family site with the new updates only. Your Smart Matches remain intact and there is no need to redo information.
If you don't use Family Tree Builder, then the design is that you should edit your tree online from your family site. Each time you want to make updates to the tree, you login to your family site, go to the Family tree tab and edit the tree.
Again, Smart Matches remain intact and there is no need to redo information.
Importing and exporting GEDCOMs are meant to be done only when you need a copy of the tree for any reason. So, you are right, each time you import a new GEDCOM it creates a new tree because the import/export functions were never designed to accomodate the functionality you were expecting them to have.
As for ID numbers in Family Tree Builder - When you add a person to the family tree they get assigned an ID number and they always stay with that same number. It means that if you delete a person in the tree, their ID number will not be reused. If we reused the ID numbers, then the IDs for other people in the tree would always change whenever you removed someone from the tree.
I hope this helps to clarify a little bit. If you have further questions, let us know.
Are we guaranteed release of version 7 in quarter 1 of 2013?
The main problem I see is that the ID numbers that are in a GEDCOM file are not being used to create the same ID numbers in FTB. As a member of various other genealogical exchange sites I use GEDCOM files to update my viewable trees. My tree is growing at the average rate of new 20 entries a day, plus several sourced events for each one. They are only entered once in my standalone software (which we have had for some 15 years). Your idea of manually updating FTB at the end of each day is laughable, MyHeritage is not the centre of my universe.
As part of a post in the "Smart Matching" forum Mr Gilad Japhet replied to another dissatisfied user:
I understand that this causes frustration when new Smart Matches arrive that are actually "old news". We'll need to try to address this: * Users who publish a tree need to be alerted to the presence of an older tree that might be a subset, and perhaps suggested to delete it (risky in case the older tree is a little different) * Smart Matches should not be emailed out as new, if there were older matches with a former tree of same tree owner
If loading of GEDCOMs merged with existing data rather than create new entries I feel that a lot of the hassle of "Smart Matches" will be significantly decreased.
This would also help with the linking of uploaded pictures and tree entries.
The main problem I see is that the ID numbers that are in a GEDCOM file are not being used to create the same ID numbers in FTB.... If loading of GEDCOMs merged with existing data rather than create new entries I feel that a lot of the hassle of "Smart Matches" will be significantly decreased.
This would also help with the linking of uploaded pictures and tree entries.
Odd to see that a cogent and apparently reasonable suggestion has had no response in almost five months!
Since the 5 Nov I have been unable to publish my FTB. I have been in correspondence with yourself ever since to no avail. I subscribe to Monthly backup. Can you please urgently give me a version of my FTB that I can continue to work on and publish. Many thanks. I am very frustrated as what to do next for you to reply to me.
My brother has set up an online tree and I have stuff to add onto it. I downloaded Family Tree Builder but it doesnt seem to be finding the online tree. I'm sure its something simple but if someone can guide me in the right direction I would appreciate it. Thanks
When you download and install Family Tree Builder, you will need to either start a new family tree from scratch or import an existing family tree in the form of a GEDCOM (the program also recognizes many file formats from other programs, such as Family Tree Maker).
Trees created in Family Tree Builder can only be edited by the person who created them.
Family Tree Builder trees are meant to allow the creator control over the information that he or she adds to the tree, thus only he or she can add to and edit the tree, locally on his or her own computer.
I am off to sunny spain for a couple of months in winter and do not want to take my laptop. My Heritage app is read only so cannot edit my tree on my phone or tablet. Therefore I need to know if you can change this so I can edit my tree ( add/remove people, alter dates etc) online using myheritage site. I have asked by email but still waiting for the solution.