So in the future will mac users be able to take the online stuff that they have worked on and then save it to a downloaded program on our own computers? If so, I am going to get busy! If not, I will just keep working on my reunion program for my mac.
When there will be a Mac version of the software it will indeed be the case : you would be able to download from the web your work and work it on the software.
Unfortunately I cannot give you any precise date about a release of the Mac version.
Please do not hesitate to contact us should you have any other questions.
Hi - I have just upgraded FTB to version 6. When I select 'Family site - new' then either Timeline (or Timebook) my web site home page appears with the information message "The page you were trying to visit has been specified as off limits by the Site manager". I am the site manager and it shows me as logged in. I have searched around to see if there is a setting to enable/disable Timeline and Timebook but cannot find one.
Online it says that you can take the online tree and put in on the Family Tree Builder for free. It wouldnt let me. I dont want to manually put all that information all over again. Also, my father is not married and had kids with multiple partners. Apparently, they can be married once and all children from one mother and one father. How annoying. It was not worth it and was a waste of my time. My heritage would never get my money...I'd rather give it all to ancestry.com.
I can understand you are frustrated, but let me try and assist.
You can import your tree from the family site to FTB if you open the program, and go to the File > Restore project menu. Choose to restore the project from your family site. Note that you need to be logged in to FTB with the same user as the one you family site is listed under.
This operation is free.
As for you second question, it is possible to enter several partners without marriage in your tree, and also to list each child under the relevant couple.
I get plenty of emails saying that I have Smart Matches online. But if I look up the same person in the FTB software, the green "matches" circle icon does not show up. Why not? I prefer to manage my family tree in FTB software.
Like you I keep my work on Family Tree Builder software. Everyday I "Save" and then "Publish" my work. When I want to use Smart Matches, I start on my website that has my updated work "Published", and work from there. The Smart Matches on the website seem to be more current by a few days then the ones that show up on Smart Matches in FTB.
That said, since you have to toggle back and forth between website findings and the FTB tree, I find it easier to make many entries, then wait about a week. By that time, if you are a Premium member, the Smart Matches are synched to FTB and you can use the "Merge" button for super simple data entry. Good luck!
If you publish to the website, then you have matches. If you don't publish then the tree isn't online to give you matches. I see you do have trees online. Those are where the matches are coming from.
Got it, got it that far. I do publish my tree. But there are names that show up in the "You've got smartmatches" emails from the website, which don't show up as having smartmatches available in the FTB software. Am I explaining that clearly?
My point is that the FTB tree isn't online(that's what publishing is for). The FTB by itself is not linked to the internet, it's just software, so by itself it won't receive matches. Information between FTB and the web only goes one way. From FTB to the website. I know that's something people have complained about.
Eric, I understand your point. Right, the FTB tree is not online. But, don't you ever get the "match" icon by a name in FTB? What about when you go to the green circle icon in the top menu icons that says "matches". Have you used that? That is where the FTB software somehow does scour the MyHeritage website to find matches, but it doesn't work the same as the website smart matches -- that is my point.
I figure the smart matches are not worth much if I can't import them back into the main tree... that is the problem.
For whatever it's worth, I downloaded FTB and exported my gedcom to it. This is what I got when I clicked the green button at the top:
"To receive Smart Matches for people in your project, the project needs to be published to a family site on MyHeritage.com. Project...is currently not set up for publishing."
Obviously I've already got a project because that's what I put into FTB, but FTB doesn't know about it. It doesn't know how to go online and search. I know that you can set it up for publishing at the beginning which I didn't do, but the project only picks up matches online and sends those to you by email. If I am wrong about all this, I will delete my posts so as not to confuse other people, but FTB seems to confuse just about everyone. The FTB forum has almost twice as many topics as any of the others except for "FAQ", and I know that there are messages in the others which belong in this one. I actually made a post about that one time asking people to make sure FTB topics are in the FTB forum so that correct advice can be given
I uploaded my Gedcom to create my family tree and I see that your program automatically gives married names to my cousins who either never married or never took their husbands' names. If I invite them to the website, they will be unhappy to see their imposed last names. I would prefer to keep updating my tree through uploaded Gedcoms rather than updating online since there are so many people involved. How do I get the program to not impose these married names??
Sigh. I'd already figured out that disabling the no specific married name worked for fixing the general problem but on the tagged photos, relatives generally prefer to see their married names. Is there a way of disabling the imposition of married names for specific individuals who were never married but whose significant others' names are in the tree? For the tree I prefer to see the maiden names but for the photos people want to see their current names...
I apologize about the inconvenience, however it is not possible to have one name in the tree and another in the Photos section, as the names suggested for tagging are taken directly from the tree.
Thanks Aviv. I figured out that I needed to go edit their married name to be the same as their maiden name. It's a bit of a pain having to do that personal editing for quite a few people, but it works.
The description of my problem is easy. When I start my FTB, processor is fully loaded (which is OK), FTB window appears within several seconds. Then all my data are loaded into FTB - the same, processor fully loaded, several seconds. OK.
BUT - instead of I am starting to work with the application, processor continue to run on 100% and I am waiting several minutes (!) until load of processor suddenly goes down and everything is OK. I can work. In the process list, 99% of processor is occupied by FTB.
Would you be able to take a screenshot of the FTB before it crashed for me? This will help me forward the problem to our development team for debugging. To take a screenshot, please follow these steps:
1. Press the Print Screen key on your keyboard; it is the key labeled as “PrintScreen” or "PrtSc". This will copy an image of the MyHeritage screen to your clipboard.
2. Click the Windows Start button in the bottom left corner and run MSPaint. It should be under All programs > Accessories > Paint.
3. Click Paste from the Edit menu, or simply press CTRL-V.
4. Save the screenshot as an image file and attach that image to an email and send it to me to: support@myheritage.com
Thanks in advance,
Ilana
Please let me know if you encounter difficulty in taking the screenshot.
Just downloaded Family Tree Builder on Windows 7 machine.
Getting an error message when trying to create new project using the Quick Start Wizard. The message is as follows:
"An error occured while trying to create Genealogy Project "name". You may clock 'Back' and try to create the project again, this time with a different name"
I believe it is a Permissions problem. I have tried running the program as an Administrator and running in Windows XP Service Pack 2 Compatibility Mode. It is my work computer so I was trying to avoid asking our IT staff. I am an Administrator on the computer and on the network and do not have problems with other programs saving data.
I would also start by giving you the same advises Eric gave you, please note that a new version of FTB will be available tomorrow (FTB 6). It will be available for download on the following link : http://www.myheritage.com/family-tree-builder
Please let me know if the problem is unresolved after you tried with the new version.
