Only trees that are in the family site can be restored with the smart matches that you previously confirmed/rejected saved. This is because once the family tree dissappears from the family site, we no longer hold records of these smart matches results.
We are planning to improve the system, but for the time being this is the way it currently works.
When browsing through family records I sometimes try to find out if some of my distant relatives has a facebook page. If I find one, and they have a photo I can use, I store the photo on my file server. If I open the folder in Explorer the newly saved image is listed (of course), but if I browse using Family Tree Builder the image file doesn't always show up until a minute later. Sometimes I even have to refresh or open and close the folder in Explorer to make the image appear in FTB.
Thank you for the message. It sounds like you are saving it on a browser. We would recomend that you save the file as a JPG or PNG. You need to right click on the photo and save it is as JPG or PNG file. This way you can upload it to our site.
Each time I have changed some information in Family Tree Builder a "Reminder for publishing..." (in Norwegian) is displayed. I click the No button everytime ("Don't setup a page and don't offer me this later for this project").
One of the most annoying BUGS ever, and I am close to terminating my shortlived use of this application for this reason alone. :(
Thank you for the message. You can choose not to publish your Family Tree Builder tree to your site. You can find details here: http://www.myheritage.com/help/2012/08/can-i-choose-not-to-publish-my-family-tree-builder-tree-to-my-site/
If you ever wanted to create a family address book for all the extended family you can do so by running the Addresses report from FTB, saving the report as a PDF file and then emailing the file to a service like Ringya (www.ringya.com) which will then convert the data into contacts on your phone.
Full disclosure: I am the founder of Ringya (and am also a MyHeritage user since 2007)
I don't think that MyHeritage is happy about Your marketing message on this portal. And I'm sure, most of the users don't like to send address infos of the familysite members to an external company/person/whatever.
Address collection is a big business in this crazy time.
Any idea why I am unable to produce a vertical descendant chart where one person has multiple (3) marriages without it appearing as an untidy hotch-potch? I have been playing around with the chart for hours but just cannot get the marriages to appear in chronological order.
Thank you for writing and we appreciate your patience.
I would like to point out that whenever you create a chart you should double-click on the name that you would like your chart to display from the list on the left side from withing the Family Tree Builder software.
You can also move the boxes around by dragging them and dropping them in the location you would like and sort of make your own chart representation.
Please, let me know if this still doesn't give you the results you were looking for.
Yes, I've tried moving the boxes manually, but for some reason the children from a particular marriage will not line up correctly underneath their respective parents. Plus, the connecting lines between the wives will not display correctly, they appear across the individual's box, obscuring some of the text.
Surely there must be a function somewhere within the software to line up multiple marriages in the correct order?
What is the easiest way to create one surname trees from an existing all-inclusive family tree? I want the tree to contain everyone with the same surname and forenames and surname of spouses but not children of daughters. I have Family Tree Builder and PAF.
Thank you for writing and we appreciate your patience!
It is not very clear for me what you are planning to do, however I do understand that you want to have the same surename for a big amount of individuals in your tree. You can use the function "Find and Replace" in the Family Tree Builder and perhaps in the "Find" specify empty surename. And in the replace just put in the surename.
The tools is located at Edit > Find and Replace.
Please, let me know if it works out, or describe the problem with examples and make it a little bit more clear for me as I got confused whether or not you want all your tree to contain the same surename or specify some people out of the surename.
Thank you for your answer and your help. What I plan to do is make out of the family tree that I have with all people related to people wth my surname and their inlaws separate trees . In the case of the REFFELL people I shall break the tree down into separate trees for people I have not been able to find direct relation to my ancestor Joseph REFFELL 1789-1848 and a separate tree for him and for each of his siblings. One example of REFFELL families to whom I have not been able to find direct relation to is the tree for James REFFELL 1763 on MyHeritage. I nave also made and published a tree for Joseph 1789-1848 which includes those I assume to be his ancestors though recorded under different surnames. To make it easier for family searchers to connect the people from the separate trees I shall include siblings of the main person which I did not do in the tree of James or of Joseph made so far. In the case of each tree I intend to make in the future there will be people with the same surname plus names and surnames of spouses but not the names of children of daughters who will have their spouses' surnames. I shall do separate trees in the same way for my mother's side of the family. All this will take time and before that I am updating my all-surnames-inclusive tree and making it neat and tidy. I have used PAF to make my trees and gedcoms from them for importing. So far I have not done much with Family Tree Builder. I came across MyHeritage googling and was surprised to find that I had started downloading Family Tree Builder. When I imported the gedcom I had from PAF of all my various families and their relations I learned that I ought to have put deceased in the death field where I did not have a death date so now I have done that as well as using one variant only of each surname and putting the others in the Also Known As field. So for example I have changed LILLY to LILLIE when it is for the LILLIE family who have often been recorded as LILLY.
I just signed up for MyHeritage and immediately encountered two disappointing problems:
1. A clear information that family tree builder is only available for Windows would spare a lot of problems and time.
2. If I search for my ancestors in Silesia (formerly Germany, now Poland) with concrete data about an ancestor born in the 18th century, I receive over 100000 references to contempory people all in the US without any reference to my concrete ancestor. The search engine allows for tons of categories, but not for specific places. How can anyone siff trhough thousands of records without the possibility of a refineded search. How disappointing.
Thank you for writing and we appreciate your feedback regarding the Windows.
Regarding the second problem I would suggest you use the filters located in the bottom left of the screen, the filters are named "First Name, Last Name, Place" and etc. If you click on them you will have an option to get specific results from these specific filters.
Please, let me know if you need any additional information.
I was using this software for along time. my aunt doesn't want the family tree to be publish in the web if we used the premium. what are the added feature of the premium aside from web publication which may aunt doesn't want. And she just want to publish it in book. Actually i learn the used the software with out difficulty as time goes by. but my problem was the repititions of name as it shows the different generation are there still other option that can be selected? Are there more features that can be selected from the premiun? please help me regarding this issue. thank you.
Thank you for writing and we appreciate your patience for this answer!
I would like to first start with the statement that your privacy is very dear to us. We want to keep it safe and I assume that the reason why your aunt doesn't want the family tree to be published is because of this (correct me if I'm wrong). And I would like to offer a solution in this guide: