I was using this software for along time. my aunt doesn't want the family tree to be publish in the web if we used the premium. what are the added feature of the premium aside from web publication which may aunt doesn't want. And she just want to publish it in book. Actually i learn the used the software with out difficulty as time goes by. but my problem was the repititions of name as it shows the different generation are there still other option that can be selected? Are there more features that can be selected from the premiun? please help me regarding this issue. thank you.
Thank you for writing and we appreciate your patience for this answer!
I would like to first start with the statement that your privacy is very dear to us. We want to keep it safe and I assume that the reason why your aunt doesn't want the family tree to be published is because of this (correct me if I'm wrong). And I would like to offer a solution in this guide:
If you're a Family Tree Builder user, you control the information that is added to your tree. No edits can be made online after publishing an FTB tree, so you can invite people to your family site and feel safe knowing no one else can change the tree.
Family Tree Builder also offers more in depth tools for genealogists who are building a family tree.
Editing your tree online is for people who like to collaborate with their family members on the tree and probably want help from others to build the tree, add photos and share family events.
Primeiramente sobre o número de pessoas que aparece em seu site online. Analizando seu banco de dados, verificamos que você limitou a publicação para este número de pessoas. Para ver esta configuração clique no FTB em PUBLICANDO > CONFIGURAÇÃO DE PUBLICAÇÃO e depois em CONFIGURAÇÃO AVANÇADA e você vai perceber que existe uma limitação feita para publicar apenas algumas pessoas. Para ver toda a árvore, configure em TODAS AS PESSOAS DO PROJETO.
Sobre as fotos, após a colocação de novas fotos pelos Membros de seu site, ao acessar o site online, é feita uma atualização das fotos do site online para o FTB - Confira em FERRAMENTAS > OPÇÕES > FOTOS
O FTB não permite a interferencias dos demais MEMBROS em alterações do site, esta função só é permitida para Sites exclusivamente on-line que são montados diretamente no banco de dados de MyHeritage.
É possível se transformar a árvore não editável em editável on-line, mas isso implica no abandono do uso do FTB por parte do administrador. (alteração requer solicitação).
My old computer crashed, so am working on backup until new computer arrives. When it does, my daughter is going to save memory from old computer to new one. Need to know how to access tree builder on backup computer until my new computer arrives. I can get into my site OK, but can't figure out how to access tree builder. HELP!!!
There seems to be something wrong with an updated family chart that I saved as a PDF file . I uploaded this file to a folder in my website to replace an older version of this file. When I try to open the file through a link in a webpage, the file opens as a blank . I tested the file locally before uploading . I tried doing this several times and I get the same result. I tried both low and high resolution pdf files but it still opens as a blank . This is interesting in that I have several pdf files created previously and they all open properly through a link in the same webpage . In desperation I saved the file in jpg format instead and this works ok both locally and in the web page. Can you tell me what is wrong ?
Yes. I did this several times and also with different files. If I remember correctly I had the same problem about a year ago . The created pdf will be fine if I restirct the file size to 3 generations . If I create a pdf with all 13 generations , then it is a very large pdf and it wont work.
I can try again after I reboot the computer and let you know the outcome